Kota

Consultant

• Own the positioning and selling of health insurance solutions across our Platform and Embed channels, targeting partner corporate client bases across the EEA, UK and select international markets.
• Lead sales-focused campaigns and initiatives designed to increase customer adoption, boost policy uptake and hit ambitious sales targets.
• Act as the health insurance expert in conversations with prospects and clients, ensuring that sales and benefits work seamlessly together to position Kota as the best place for a business to launch and house their employee benefits.
• Collaborate with the Expansion team to research, evaluate and onboard preferred health insurance providers in new and emerging markets.
• Adapt and refine health insurance solutions to meet local market demands, regulatory requirements and cultural expectations — ensuring every product offering remains competitive and commercially impactful.
• Build and implement revenue-generating strategies for both new and existing markets, working closely with leadership to align on growth goals.
• Act as the primary health insurance contact for embed partners and their end-customers, managing expectations and timelines across complex multi-party relationships.
• Coordinate with insurer and intermediary partners on pricing submissions, scheme design and commission arrangements.
• Work closely with Customer Success, Benefits Consultants, Embed, Expansions and Compliance teams to ensure a seamless client experience.
• Provide regulated health insurance information to clients, leveraging your APA in Health Insurance or General Insurance qualifications.
• Ensure all sales activity meets Central Bank of Ireland regulatory requirements and Kota's internal compliance standards.
• Support governance reviews and insurer audits as they relate to health insurance sales activity.

Benefit Consultant – Health

Account Manager

• Drive account growth and expansion by identifying upsell and cross-sell opportunities across benefits, geographies (UK & Ireland), and use cases.
• Own customer outcomes and retention across a portfolio of SMB and mid-market customers, ensuring they are live, activated, and consistently seeing value from the platform.
• Act as a trusted partner on benefits operations, platform usage, and best practice, working closely with Benefits and CX to proactively manage renewals and reduce churn risk.
• Build and maintain clear account plans that cover goals, risks, health signals, renewal timelines, and expansion opportunities, with accurate forecasting.
• Own account health and escalations, coordinating resolution across Customer Experience, Product, and Benefits while monitoring usage, engagement, and operational complexity.
• Champion the voice of the customer, turning feedback into structured insights that inform product priorities, success metrics, and the future shape of Customer Success at Kota.