Integrations Associate

Kota

Integrations Associate maintaining reliable integrations for financial services providers, pension providers and more. Supporting numerous employees across 100+ countries by ensuring seamless benefits access.

Posted 7/10/2026full-timeRemote • 🇮🇪 IrelandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Run requirements discovery with new and existing providers: ask the right questions, work out what data needs to flow where, and document the specs engineers build from.
Map integration flows end to end, turning provider requirements, product capabilities and customer needs into clear diagrams.
Support go-lives by testing flows against agreed specs, coordinating sign-off across teams, and getting everything documented and production-ready before a provider goes live.
Join governance meetings to track how integrations are performing and catch issues early.
Keep integration documentation accurate and easy for internal teams to use.
Work across Benefits, Compliance, Engineering, Operations and Carrier Partnerships to troubleshoot, capture new requirements, and spot ways to make the process more scalable.

Requirements

What you’ll need

Genuinely curious about how complex systems connect. More interested in the what and why than the how-to-code.
An analytical problem solver. You break problems into components, spot patterns and work through complexity with logic.
Creative when there's no standard solution.
Detail-focused without losing sight of the bigger picture.
A clear, proactive communicator who keeps technical and non-technical teams aligned.
Composed under pressure, able to juggle concurrent priorities and triage what matters.
Nice to have:
Exposure to financial services, fintech or insurtech
Basic familiarity with APIs or software concepts
Experience documenting processes
Experience configuring SaaS tools or workflows (Zapier, HubSpot, Salesforce or similar).

Benefits

Comp & perks

Health Insurance via Kota with a generous allowance
Workplace Pension with matched contributions up to 5% via Kota
WFH stipend to support your home office setup
25 days of Paid Time Off (PTO)
Annual company-wide offsite + dedicated team offsite
Attractive stock options for all employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Integration DocumentationProcess DocumentationAPI FamiliaritySaaS ConfigurationWorkflow Configuration

Soft Skills

Detail-OrientedCreative Problem SolvingComposed Under PressureProactive CommunicationCuriosity About Systems