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Compliance Operations Associate
KotaCompliance Operations Associate in Operations team managing onboarding and screening processes for regulatory compliance. Joining a rapidly growing company redefining insurance and retirement benefits.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KYCtransaction monitoringcompliance operationsdata analysisprocess optimizationworkflow mappingdue diligencescreeningauditingautomation
Soft Skills
attention to detailbuilder mindsetclear written communicationadaptabilitybias for actioncustomer-first mentalityproblem-solvingcollaborationstakeholder managementresults-oriented
Industry Keywords
fintechinsurtechregulatory compliancerisk appetitesecond line of defenceinvestigationsescalationscustomer onboardingpayment flowsoperating procedures
About the role
Key responsibilities & impact- Oversee customer onboarding and screening, owning due diligence on businesses and individuals in order for them to use Kota, covering multiple regulated entities
- Build out transaction monitoring setup, particularly as we grow payment flows to support new customer journeys while maintaining robust compliance
- Build our and improve standard operating procedures across KYC, TM and screening to align with regulatory requirements and company risk appetite
- Collaborate with second line of defence on investigations, escalations and reporting to authorities
- Support compliance-related audits, outlining our processes and providing all required materials to achieve excellent outcomes
- Drive process optimisation and automation, mapping existing workflows and identifying opportunities for improvement, collaborating with product and engineering teams to implement these
Requirements
What you’ll need- 4+ years of experience in KYC/onboarding operations at a fintech or insurtech business
- Strong attention to detail. You can dive into complexity and have the ability to spot and escalate red flags
- Builder mindset. You are capable and willing to build processes across compliance operations
- Data skills. You are comfortable working with larger data sets and using them to drive insight
- Clear written communication skills. You thrive when working with different stakeholders
- Comfort working in fast-paced environments. You are comfortable with ambiguity and evolving processes
- Bias for action. You prefer to drive things to completion and achieve results
- Customer-first mentality. Our customers are at the heart of what we do and everything we build contributes to industry-leading outcomes for them
Benefits
Comp & perks- Health Insurance via Kota with a generous allowance
- Workplace Pension with matched contributions up to 5% via Kota
- WFH stipend to support your home office setup
- 25 days of Paid Time Off (PTO)
- Annual company-wide offsite + dedicated team offsite
- Attractive stock options for all employees