Kennametal

Engineer

• Kennametal Sintec is looking for an exceptional talent to join our technology team in Shanghai, as we continue to provide innovative products to better serve our customers and advance our organization.
• This position will sit in technology department, work closely with manufacturing, commercial teams, undertake projects that progress Kennametal technologies.
• The person in this position will be responsible for leading and executing individual R&D projects; develop and manage existing and future technologies; integration of technology-based systems to improve products and processes; drive cost & efficiency programs to reduce cost of products.
• Identify required resources internally, externally and across disciplines; develop project plans; keep projects on schedule, within budget, meeting the project objectives; direct or support the development of project deliverables and present those deliverables at project meetings; work with Intellectual Property department to secure confidential agreements and ensure new ideas are properly disclosed and patented or kept as trade secret.

Senior Engineer, Materials Science

Customer Support

• 订单处理:国内客户和国外客户订单的日常处理
• 区分国内客户和国外客户订单,正确将订单录入SAP系统
• 与生产计划确认交期并回复客户
• 跟进订单以确保订单准时发货
• 针对国外工厂发货的订单,及时发送客户清关文件
• 跟客户及时沟通订单出现的相关情况
• 客户投诉处理:协助销售将客户投诉创建在CRM系统里
• 跟相关部门紧密合作跟进投诉并及时处理退换货事宜等
• 客户维护:在CRM系统里创建新客户帐号
• 协助销售日常的客户维护
• 填写客户要求的相关调查表并及时反馈给客户等
• 团队合作:客户服务团队日常事务的合作

Customer Service Representative

Sales Engineer

• Establish relationships with new and existing Kennametal machine tool customers to provide solutions
• Manage and coordinate the execution of large customer projects with engineering and operations to exceed customer expectations.
• Meet sales revenue goals of growth and profitability
• Promote and implement both custom and standard Kennametal Metal Cutting solutions.
• Advocate for Kennametal to the customer, advocate for the customer to Kennametal.
• Collaborate across multiple business segments
• Grow focus products through initiative activities
• Develop and maintain customer associated data to provide consultative partnership (CRM)
• Execute growth initiative projects
• Travel approximately 50% - 75%

Senior Sales Engineer – Machine Tool Industry

Operations

• Emerge Program Associate - Operations / Technology
• Willing to relocate or travel during the program.
• Position placement will be into a role based on your strengths and interests, as well as business need at that time.

Emerge Program Associate – Operations, Technology

• System Oversight to Strategic projects: Design and optimize HVAC, electrical, plumbing, and other facility systems to ensure operational efficiency and reliability
• Maintenance & Repairs: Oversee preventive and reactive maintenance activities to Key projects, ensuring minimal downtime and prompt resolution of issues.
• Project Management: Lead facility-related construction, renovation, and upgrade projects from planning through execution, ensuring timelines, budgets, and quality standards are met.
• Compliance & Safety: Ensure all facility operations comply with local, state, and federal health, safety, and environmental regulations.
• Vendor & Contractor Coordination: Manage relationships with external contractors and service providers, ensuring quality and cost-effective delivery of specialized services.
• Space Planning & Improvements: Evaluate and implement facility layout changes to support evolving business needs and improve operational workflows.
• Energy Management: Develop and implement energy conservation initiatives and sustainability programs to reduce environmental impact and operating costs.

Senior Advanced Manufacturing Engineer

• Field sales position focusing on in-depth customer engagement and understanding of needs
• Ownership of focus products growth in North America (Conforma Clad Petrochemical, Refinery, and Pump products)
• Identifying opportunities for Kennametal’s Conforma Clad and Stellite wear solutions
• Promote and implement custom and standard Kennametal solutions
• Establish and maintain relationships with customers; understand challenges and follow through on commitments
• Advocate for Kennametal to customers and for customers to Kennametal
• Territory management to drive business segment growth to new and existing customers
• Collaborate across multiple business segments
• Develop and maintain customer data to provide consultative partnership
• Execute growth initiative projects within the market segment
• Travel up to 50%, primarily in Southern US, occasionally outside that area

Sales Engineer – Refinery, Petrochemical, and Pump Solutions

Sales

• Understand customer requirements and prepare machine proposals/quotations to provide optimal machine configurations and solutions
• Proposal engineering for Special Purpose Machines, deep hole drilling machines and special HMC/VMCs
• Create proposal machine layouts and component layouts in CAD
• Decide machining process, cutting tool selection, cycle time estimation and component accuracy analysis
• Define machine specifications and prepare price estimations and complete techno-commercial offers
• Visit customers for enquiries and technical discussions on machine proposals
• Provide techno-commercial support to field sales team for order procurement
• Capture market feedback for product up-gradation and facilitate development of new products
• Handle ISO related activities including scrutinizing purchase orders, issuing order acceptance, preparing Order Handover Document (OHD) and budget allotment

Sales Manager

• Support metal-cutting manufacturing operations and steel cutting tool production
• Enable production performance for cost, quality, and delivery while meeting environmental, health, and safety (EHS) standards
• Identify opportunities to improve processes through new equipment, systems, and programming techniques
• Support CNC milling, CNC turning, CNC grinding, induction brazing, EDM, heat treatment, surface treatment, and additive manufacturing
• Maintain equipment, processes, and the facility; supervise and provide direction for maintenance team and manage maintenance budget
• Determine manufacturing process including creating routings and bill of materials, procuring tooling, and designing work holding and gauges
• Coordinate preproduction with Production Planning, Quality Assurance, CNC Programming, and Manufacturing
• Evaluate product designs for manufacturability and recommend improvements
• Communicate and coordinate with machine manufacturers or 3rd party services to address machine issues
• Develop project plans, budgets, select teams, assign activities, conduct progress reviews, and implement corrective actions
• Prepare metrics, progress, status reports, develop/transition new processes, and write work instructions, procedures, and control plans
• Reports to Manager, Process Engineering

Process Engineer

Application Engineer

• Drive metal-cutting tool sales growth with new and established customers, both direct and indirect
• Manage customer relationships and provide technical direction/support to increase customer productivity
• Generate, qualify, and manage sales leads, prospects, and new customer accounts
• Proactively manage complete sales process: prospecting, qualification, consultative sales meetings, product demos, pricing, terms negotiations, and sourcing
• Develop and execute strategic territory plans focused on new product sales and revenue goals
• Provide timely answers to pre-sales technical and commercial queries
• Maintain up-to-date customer and project records in CRM to ensure a clean and healthy pipeline
• Collaborate with internal sales and support professionals (Application Engineers, Channel Partner Reps, Inside Sales, etc.)
• Perform online and/or onsite demonstrations of metal cutting products tailored to customers' needs
• Conduct pre-sales workshops, webinars, and other online/onsite events within the territory
• Represent and promote Kennametal at tradeshows, conferences, and other events within the territory
• Deliver cost savings through analysis of complex application needs and recommendations including tooling and application testing
• Prepare and present progress, status, and forecasting reports

Sales and Application Engineer, CNC Machining

• Design and optimize HVAC, electrical, plumbing, and other facility systems to ensure operational efficiency and reliability
• Oversee preventive and reactive maintenance activities to key projects, ensuring minimal downtime and prompt resolution of issues
• Lead facility-related construction, renovation, and upgrade projects from planning through execution, managing timelines, budgets, and quality
• Ensure all facility operations comply with local, state, and federal health, safety, and environmental regulations
• Manage relationships with external contractors and service providers to ensure quality and cost-effective delivery
• Evaluate and implement facility layout changes to support business needs and improve workflows
• Develop and implement energy conservation initiatives and sustainability programs to reduce environmental impact and operating costs

• Educate and evaluate the needs of existing and potential customers to help develop the appropriate plan to meet and exceed customer performance expectations and Kennametal sales targets.
• Develop and maintain excellent working relationships with OEMs.
• Develop and maintain a pipeline of projects in CRM to drive the annual sales growth plan.
• Keep customers well informed about latest technology developments and product innovations.
• Regularly review the changes and dynamics of the market to ensure that the opportunities are in line with the company's strategy.
• Work closely with our manufacturing operations teams to ensure customer needs are met.
• Collaborate with our product management and development teams to share customer needs and feedback.
• Prepare regular progress, status and forecast reports to management in the assigned area of responsibility.
• Participate in trade shows and customer events as needed.
• Spend approximately 50% of time in front of end-users/customers.
• Learn about Kennametal Additive Manufacturing technology and develop skills to perform business development activities for Additive Manufacturing.

Sales Engineer, Hard Rock Mining

• Drive metal-cutting tool sales growth with new and established customers (direct, indirect, machine tool customers)
• Manage customer relationships, provide technical direction/support, and increase customer productivity
• Partner with internal sales and support professionals to support customer initiatives and technical needs
• Work on CNC machining, milling, and lathe application challenges
• Based from a home office within the assigned territory but spend 80%+ of the week in the field at customer locations
• Generate, qualify, and manage all sales leads, prospects, and new customer accounts
• Proactively manage the complete sales process including prospecting, qualification, consultative meetings, product demos, pricing, negotiations, and sourcing
• Develop and execute strategic territory plans focused on new product sales
• Provide timely answers to pre-sales technical and commercial queries
• Maintain up-to-date customer and project records in CRM to ensure a clean pipeline
• Collaborate with Application Engineers, Channel Partner Reps, Inside Sales, and others to provide a positive end-to-end customer experience
• Perform online and/or onsite demonstrations and conduct pre-sales workshops, webinars, and events
• Represent Kennametal at tradeshows, conferences, and other events
• Deliver cost savings through analysis of complex application needs and tooling/application testing
• Prepare and present progress, status, and forecasting reports

CNC Machinist / Sales and Application Engineer

Account Manager

• Develops annual sales plan for cutting tools Business for Taiwan Region of Greater China
• Be accountable for delivering the topline sales target
• Be accountable for achieving the bottom line by managing margin, price and commercial expense
• Build strong relations with distributors and end customers; develop long term relationships with key distributors and customers
• Drive the commercial team, including Sales Engineer, to build a solid pipeline and implement regular review mechanisms
• Proactively and accurately manage opportunity/pipeline data in CRM and forecast accurately
• Gather, analyze and regularly share market and competitor information, news and trends with sales and application engineers
• Leverage resources with Distribution Sales teams to achieve more opportunities
• Partner with product, technology and manufacturing teams to ensure smooth product/component market promotion
• Build and manage commercial team performance and develop team capability

Territory Manager

Manager

• Responsible for global planning, purchasing and maintaining vehicles for deliveries, registering and licensing vehicles, assignment, utilization, maintenance, repair, replacement and disposal of fleet vehicles
• Oversee all commercial vehicles, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance
• Ensure that vehicles and drivers are being utilized to their fullest potential in a safe and cost-effective manner
• Administrator of the Corporate Travel & Expense (TE) credit card
• Serve as the primary contact for the external fleet provider and the internal Kennametal car users
• Co-create and assist in modifying of the cost optimized car policies for each country where Kennametal is using leased cars, jointly with Kennametal HR responsible, Fleet Commodity Manager and the external fleet provider
• Constantly monitor and evaluate the local car policies efficiency versus the market leaders and competitors
• Strive towards fleet costs optimizations, develop methods to decrease cost and improve efficiency
• Assist in purchasing and handing over the vehicles to the users; provide all necessary instructions and ensure formal compliance, including all permissions required in each country, yearly highway tolls, ecological permits for entering the city centers, etc.
• Monitor timely car services and tire exchanges, inform users in case of any incompliance detected
• Provide reports to management on budgeting, schedules, maintenance and fleet progress
• Control all costs and approve invoices related with the fleet management
• Ensure compliance with local regulations (e.g. drivers license documentation, handling of speeding tickets)
• Provide support in emergency cases that require assistance, like car accidents, temporary replacement cars, short term car rentals and similar cases upon actual needs
• Approve applications for new TE credit cards; monitor spend for individual TE card holders and increase credit limit as needed; close TE credit cards for individuals no longer in need of a TE card; provide monthly spend reports to Executive Administrators as needed; monitor the CPC Mailbox and aid TE card holders; manage individual card holder account changes as needed

Fleet Manager, Cars

Controller

• Ensure balance sheet and income statement integrity in accordance with US GAAP and Kennametal accounting policies and procedures.
• Perform all month-end close procedures, maintain internal controls, and prepare monthly financial results and operational metrics.
• Communicate and present monthly, quarterly, and annual results to cross-functional teams and senior leaders; explain drivers of business performance and operational issues.
• Analyze global business results and provide feedback on performance drivers and ways to increase profitability and long-term return on capital.
• Support strategic planning, prepare the annual operating plan and quarterly forecasts, and measure actual performance against plans.
• Collaborate directly with business leadership to develop strategic initiatives and evaluate capital allocation aligned with business strategy.
• Oversee management of working capital required for the business.
• Develop financial modeling to support complex business decisions.
• Lead talent development for approximately 1-2 people, including plant controllers.
• Act as critical business partner to the Vice President of Earth Cutting Tools and support proposals and special projects.

Global Business Unit Controller

• Provide technical support to Sales Engineers and Channel Partners to maintain and generate business
• Represent Kennametal’s portfolio of cutting tools and tooling solutions
• Conduct tests, prepare test reports, and identify solutions to increase sales opportunities
• Apply high level technical expertise and collaborate with distributors and direct accounts
• Identify new technical solutions and recommend tools from the standard portfolio
• Collaborate with tool designers to develop special tools per customer requests
• Support existing customers and assess customer needs to develop effective strategies
• Build and maintain strong working relationships with end users
• Present products using best practice reports and proven solutions
• Keep customers informed about new technologies and product innovation
• Share technical insights with the local sales team and prepare tooling lists with cutting parameters and time studies
• Support team sales initiatives and participate in roadshows, open days, and trade fairs

• The Sales Engineer Ceramics L. America is responsible for managing key accounts and developing new business for Kennametal’s Ceramics division specifically related to the evaporator boat product line.
• The ideal candidate is a true self starter, who proactively and aggressively pursues market share growth and grows/ maintains customer relationships.
• This role is responsible for running a territory like a business as an “owner”, closing deals, and solidifying loyal repeat buyers.
• Proficiency in English, Portuguese and Spanish is key to being able to interact with technical and shop floor personnel.
• Customer focused to maintain existing relationships and grow new ones to reach sales objectives.
• Maximize market share by developing customer intimacy to understand the value proposition.
• Support global management in sales forecasting, plan preparation, and receivables collection.
• Manager all customer communications, coordinating with internal teams: sales, production, engineering, and R&D.
• Utilize CRM to manage activities within the territory and maintain sales knowledge.
• Support global management in defining the market approach on selected priorities.
• Support product management in managing product portfolio (e.g. rationalization, qualifications, developments).
• Support marketing in building market intelligence and disseminating throughout the Ceramics organization.
• Manage the sales process from proposal to close including negotiate pricing and agreements.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.
• Drive the Kennametal cultural beliefs of Customer First, Everyone Matters, Own It, Be Bold, Focus Now.

Sales Engineer Ceramics Latin America

Product Manager

• Own product life cycle management for a specific range of Drilling & Threading Products.
• Support the global commercial and regional product management teams with advanced level product and application training and commercial awareness activities.
• Develop the marketing strategy by maintaining and socializing a product roadmap to generate a compelling pipeline of new product ideas and projects.
• Drive new product commercialization and take an active role in achieving product line sales targets, market share growth and profitability to plan by region.
• Assess product performance and price positioning of your product lines.
• Define proper actions accordingly to adjust to the current and future market environment.
• Collaborate with operations teams like supply chain, manufacturing and purchasing to improve leverage and drive synergies with the demand generation team.

Senior Engineer, Materials Science

Customer Service Representative

Senior Sales Engineer – Machine Tool Industry

Emerge Program Associate – Operations, Technology

Senior Advanced Manufacturing Engineer

Sales Engineer – Refinery, Petrochemical, and Pump Solutions

Sales Manager

Process Engineer

Sales and Application Engineer, CNC Machining

Senior Advanced Manufacturing Engineer

Sales Engineer, Hard Rock Mining

CNC Machinist / Sales and Application Engineer

Territory Manager

Fleet Manager, Cars

Global Business Unit Controller

Application Engineer

Sales Engineer Ceramics Latin America

Global Product Manager, Round Tools - Holemaking