Kaplan Test Prep

Account Executive

• Deliver on financial objectives, including goal attainment and expense management, and follow the Kaplan Sales Process to maximize growth potential.
• Use independent judgment and discretion to create and execute a sales plan and process to grow both exam-based business through outbound activities.
• Develop and execute strategic initiatives at the customer level, or within targeted prospecting segments to meet new business quota.
• Conduct client facing activities, independently and effectively, to drive new partnerships and revenue growth across targeted prospect accounts, targeted segments, and assigned accounts, leading and communicating with client account teams as needed.
• Work collaboratively and cross functionally with Kaplan North America’s resources to achieve financial results.
• Build, maintain, and grow key customer relationships within the assigned book of business, actively working to capture market share, and share of wallet within each account, with product expansion, new contract developments, and new contact relationships.
• Through research and interactions with clients, maintain an understanding of clients business model, goals, organizational structure, and competitive landscape.
• Maintain and be able to deliver a strong base of product knowledge across all product lines responsible for, as well as knowledge of Kaplan North America’s learning technologies, processes, and tools to help clients solve key business issues.
• Understanding of the competitive landscape within each product vertical and be able to speak to Kaplan North America’s differentiators.
• Independently manage pipeline and activity to hit forecast and monthly quota expectations.
• Ability and willingness to travel up to 40%. Travel may require an airplane and overnight stays.

Strategic Sales Consultant

Full-stack Engineer

• Design prototype and build user interfaces & frameworks with a platform mindset.
• Understanding and optimizing both frontend and backend components as well as internal tools, such as configuration management
• Deploy new features and perform unit testing.
• Ensure that applications and APIs developed by the team are reliable and meet users' needs
• Identify and report defects or issues in the software using a defect tracking system.
• Contribute to architecture, code design, estimates, code reviews, and documentation to ensure top quality software.
• Collaborate with software engineers, project managers, business analysts and QA analysts.
• Stay current with industry trends and emerging technologies to adapt Dev/QA practices accordingly.​

Software Engineer II

Marketing

• Lead the editorial process independently for marketing campaigns, including higher education programs, professional and test prep offerings, and partner communications.
• Evaluate copy to determine whether rewrites or significant edits are needed to improve message clarity, legal defensibility, or alignment with brand voice.
• Exercise editorial judgment to identify potential legal or compliance risks, determining when to escalate for legal review and when issues can be addressed editorially.
• Review content for legal, compliance, and accreditation issues, and coordinate with legal or compliance for resolution as needed.
• Draft promotional disclaimers and terms and conditions, liaising with legal and compliance as needed, and streamlining workflows to ensure timely approvals.
• Attend campaign kickoff meetings and guide editorial strategy from inception to launch, based on a nuanced understanding of both marketing goals and regulatory requirements, ensuring all stakeholders are aware of compliance limitations in relation to messaging as well as trademark requirements.
• Copyedit and proofread a wide range of collateral, including campaign assets, student-facing communications, and materials from other departments such as registrar, admissions, financial aid, and product marketing.
• Actively drive and participate in legal and editorial team meetings, bringing issues to the forefront and providing a point of view.
• Review SEM, display, and paid social ads and edit with an eye toward industry best practices (character limits, etc.).
• Review and evaluate new marketing claims with an eye toward strengthening brand identity in marketing materials.

Senior Editor, Marketing

Customer Success Manager

• Implement processes to facilitate effective relationship management with partners within mid-revenue generating supplemental accounts
• Act as the primary known point of contact for stakeholders within the portfolio
• Develop and deploy tailored engagement plans for different tiers of accounts
• Manage the renewal cycle of assigned accounts through email and call cadence
• Ensure the seamless delivery of customer contracts, identifying opportunities for additional product offerings
• Conduct regular reviews of accounts to identify risks and opportunities, providing actionable feedback
• Collaborate closely with assigned salespeople to develop and execute growth plans for each account
• Proactively solicit and leverage partner feedback to identify cross-sell and upsell opportunities
• Utilize various data sources to assess the engagement score for the portfolio of accounts

Client Success Manager

Cloud Engineer

• Design, build, and maintain scalable and secure cloud infrastructures using Azure and AWS.
• Develop and implement cloud strategies, architecture frameworks, and best practices.
• Monitor, manage, and optimize cloud resources and services to ensure high availability and performance.
• Implement and manage cloud security controls, compliance policies, and governance frameworks.
• Develop and deploy automation scripts using tools such as Terraform, Azure Resource Manager (ARM) templates, or AWS CloudFormation.
• Implement Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline application deployment.
• Troubleshoot and resolve cloud infrastructure issues and incidents promptly.
• Conduct root cause analysis for recurring problems and implement solutions to prevent recurrence.
• Work closely with DevOps, development teams, and other stakeholders to support application deployment and infrastructure needs.
• Provide expert guidance on cloud-related queries and issues.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.
• Prepare and present reports on cloud performance, costs, and improvements.
• Mentor and provide guidance to junior cloud engineers and contribute to their professional growth.

Senior Cloud Engineer

Graphics Designer

• Conceptualizes and designs creative campaigns and artwork that meet strategic business objectives and brand guidelines
• Leads the team to develop creative that wows stakeholders and clients
• Ideates and designs meaningful user experiences, ensuring that the visual design communicates the desired message and functions successfully for varying technical specifications.
• As necessary, work beyond the creative brief to produce designs with greater functionality and improved user workflow
• Develops effective ways of communicating a message across print, digital, video, and social media using a variety of methods such as color, type, illustration, photography, animation, and various print and layout techniques
• Maintains proficient knowledge of our brands and products, as well as current trends in technologies and design practices across all media
• Manages quality of work throughout all phases of a given project and ensures that the project team delivers based on expectations
• Leads and directs multiple projects while effectively managing timelines and expectations
• Understands project workflow, digital file management, and backup systems

Senior Multimedia Designer

Financial Planning and Analysis

• Deliver comprehensive monthly financial reporting packages with in-depth variance analysis, identifying root causes and translating findings into actionable insights
• Lead operational cost analysis and margin optimization efforts, tracking key performance metrics and highlighting profitability trends across business segments
• Develop and maintain driver-based forecast models incorporating business assumptions, conducting scenario planning and sensitivity analysis to evaluate strategic initiatives
• Prepare annual budgets and monthly forecasts with detailed operational driver assumptions, ensuring alignment with business objectives
• Partner proactively with business leaders through regular business review meetings, providing strategic recommendations and decision support
• Design analytical frameworks and dashboards that enable self-service insights, leveraging tools like Tableau, Power BI, or advanced Excel
• Prepare executive presentations and ad hoc analyses on business initiatives, periodic reporting and performance analysis
• Drive continuous improvement by standardizing processes, simplifying templates, automating manual work, and documenting best practices

Senior Financial Analyst

Software Engineer

• Manage the product lifecycle from concept to retirement (requirement gathering, scoping, prototyping, launch, retirement) with cross-functional team input (subject matter experts, content specialists, editorial, production, and marketing).
• Manage, communicate, and document the needs of various relevant functional groups (i.e., sales, marketing, student support, etc.) to support the strategic goals of products and initiatives.
• Manage product setup process with cross-functional team to ensure all teams are prepared for product launches and changes.
• Perform quality assurance in preparation for launch.
• Request, maintain and manage reports for the business unit from shared services (requests, changes, QA).
• Research, analyze, and report on product data such as customer feedback and market changes.
• Support product team in assigned key initiatives on the product roadmap.
• Collaborate on the development of new and updated products.
• Create supporting documentation for sales and marketing the highlights key features and benefits.
• Provide training, support, and guidance for the student support team.
• Assist with marketing to promote products internally & externally.
• Other duties as assigned.

Product Manager – Architecture & Engineering

Sales

• Create and execute strategic growth plan for B2B and B2B2C sales in collaboration with the Wealth Management marketing, product, and sales teams.
• Execute strategic initiatives and product launches at the sales team level as outlined by product, marketing, and sales leadership.
• Build and maintain key customer and industry relationships within an aligned segment of focus, to include attending client site meetings and other industry events.
• Deliver on financial objectives, including goal attainment and expense management, and follow the Kaplan Sales Process to maximize growth potential.
• Maintain accurate reporting and sales forecasting with CRM utilization to the EDS Vertical Markets.
• Track the progress of key initiatives and implementations; report results and recommended strategy changes to Sales Leadership.
• Internally impact and direct activity and results through a layered and matrixed organization by working cross-functionally and building internal partnerships with key stakeholders.
• Influence without authority across multiple levels of the sales organization, and work to improve sales organizational understanding of key industry trends, the competitive landscape, and our differentiated depth of solutions within their alignment.
• Ability and willingness to travel between 30-50% of the time. May require air and overnight travel.

Segment Sales Director, Wealth Management

Director

• Demonstrates and maintains up-to-date understanding of the therapeutic landscapes across multiple key therapeutic categories; identifies clinical knowledge and practice gaps
• Identifies and strategizes potential grant opportunities, including pipelines and therapeutic and business landscapes
• Develops needs assessments and learning objectives by leveraging outstanding research skills and interpretation of previous educational activities outcomes to write scientifically accurate, fully referenced materials, appropriate to the target audience for use in grant proposals
• Uses appropriate sources to update existing grant proposals for submission to potential funding supporters
• Translates complex scientific information into practical communications to support educational solutions and grant submissions
• Maintains working knowledge of learning design approaches and program goals and outcomes; contributes to new concept development, design, and written descriptions
• Understands how to merge facts and figures to craft compelling narratives
• Plays significant role in creating and maintaining up-to-date templates (proposals, needs assessments, tables) to facilitate team collaboration
• Works independently and as part of the larger business development team to support acquisition of program funding
• Deadline driven, results-oriented, accurate, and analytical

Director, Grants Strategy

• Deliver on financial objectives, including goal attainment and expense management, and follow the Kaplan Sales Process to maximize growth potential.
• Use independent judgment and discretion to create and execute a territory plan for an owned book of business that grows both exam and KPA/LPD business, as well as develop account business plans for aligned customers.
• Perform product demonstrations, deliver Kaplan North America’s value proposition to support each client, as well as develop and deliver proposals that address client needs.
• Build, maintain, and grow key customer relationships within the assigned book of business, actively working to capture market share, and share of wallet within each account, with product expansion, new contract developments, and new contact relationships.
• Conduct client facing activities, independently and effectively, to drive stronger partnerships and revenue growth across assigned accounts, leading and communicating with client account teams as needed.
• Work collaboratively and cross functionally with Kaplan North America’s resources to achieve financial results.
• Through research and interactions with clients, maintain an understanding of clients business model, goals, organizational structure, and competitive landscape.
• Maintain and be able to deliver a strong base of product knowledge across all product lines responsible for, as well as knowledge of Kaplan North America’s learning technologies, processes, and tools to help clients solve key business issues.
• Understanding of the competitive landscape within each product vertical and be able to speak to Kaplan North America’s differentiators.
• Independently manage pipeline and activity to hit forecast and monthly quota expectations.
• Ability and willingness to travel up to 40%. Travel may require airplane and overnight stays.
• Other duties as assigned by management.

Strategic Account Executive

QA Engineer

• Develop automated test scripts that are robust, performant, and maintainable using Selenium WebDriver, Protractor, or other frameworks
• Work closely with developers, designers, and CloudOps to meet team commitments
• Work with the QA Lead to improve software development and quality assurance processes
• Ensure that applications and APIs developed by the team are reliable and meet users' needs.
• Work with Performance test experts and make sure platform is scalable and reliable.
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Manage the timeline and status of the software release process
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Give timely, helpful feedback to peers and managers.
• Make decisions on technical tradeoffs by looking at tactical and strategic perspectives.​

QA Engineer II

• Engage in recruiting efforts to attract and enroll qualified undergraduate and graduate students
• Advise and guide students regarding career and program interests, ensuring alignment with their academic and professional goals
• Manage all aspects of onboarding for enrolled students, providing financial guidance related to funding their education from enrollment through graduation
• Offer personalized advice and support, nurturing relationships, aligning degree outcomes with career goals
• Collaborate with academic and admissions departments along with faculty to ensure program alignment and student success

Student Success Manager – Nursing

Content Writer

• Using an internet-connected computer (BYOD) (Chromebook is not sufficient), review of employer-provided material to determine key points for creation of content
• Review/Create content in the employer-provided web portal, which provides in-depth coverage of material on career examinations and other topics
• Create content in technical English, following industry-appropriate grammar, spelling, and language conventions
• Submit work for approval, and make all required changes
• Accept feedback during the review process
• Provide a minimum of 20 hours per week of content creation within employer-provided guidelines (defined writing standards)

Content Writer – Military

Accountant

• Preparation and posting of standard/adjusting journal entries
• Perform month-end close procedures and meet all deadlines
• Review and analyze revenue reports for accuracy in accordance with GAAP
• Interact with field personnel to ensure subsidiary ledger and financial statement accuracy
• Financial statement review including detailed variance analysis of profit and loss and balance sheet statements
• Reconcile balance sheet accounts and investigate/resolve reconciling items
• Assist with audit requests and interact with internal/external auditors
• Ensure proper internal controls are maintained for corporate/field financial processes
• Perform various high level ad-hoc analyses and complete special requests as assigned by management
• Other duties as assigned