Manager, Securities & Insurance Instructor
Kaplan Test Prep
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $64,819 - $162,047 per year
About the role
- Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink.
- Collaborate with the Classroom Operations team on instructor selection and class assignments.
- Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development.
- Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills.
- Accurately manage payroll for all direct reports.
- Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed.
- Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team.
- Oversee the interviewing, onboarding, and training process for new teachers.
- Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility.
- Collect content feedback from instructors and share with the product team in an effort to improve products.
- Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students.
- Work with other teams as needed to solve teacher-related student escalations.
- Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed.
- Teach classes occasionally as needed based on business priorities.
Requirements
- College degree in business, finance, insurance, or related areas
- 5 + years of industry experience and training in specific subject matter (Insurance or Securities)
- Excellent communication skills using Word, Excel, and/or Power Point
- Proficient in online delivery methods including Zoom.
Benefits
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysispayroll managementteacher traininginstructor evaluationonboardingclassroom managementcontent feedback collectionproblem-solvingteaching
Soft Skills
communicationcollaborationleadershipsupportfeedback delivery
Certifications
college degree