Kaplan Test Prep

Operations Coordinator

Kaplan Test Prep

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Supporting the management of the operational and contractual requirements of Canada partnerships
  • Positively contributing to partnership management in cooperation with Vice President Canada, Associate Vice President Partnerships and Recruitment Strategy, and other senior leaders as required
  • Leading on relevant projects across Canada in close collaboration with relevant global marketing and recruitment teams
  • Point of contact for partners to implement strategy and initiatives and support in achieving recruitment and partnership goals
  • Ownership of reporting and analysis as it relates to recruitment and marketing initiatives for the Canadian portfolio
  • Planning and supporting the annual activity of events in Canada as it relates to partnership management, agent management, staff visits, or as otherwise outlined
  • Working closely with relevant global teams to ensure best practices are adopted for operations
  • Guardianship of relevant policies and standards as they relate to operations and regulation in Canada

Requirements

  • A post-secondary degree with a focus on human resources, business, or marketing
  • 2+ years of progressive operations and / or project management experience
  • Client management or client success experience is desirable
  • Experience working in higher education is also desirable
  • Project management accreditation or another equivalent qualification would be advantageous
  • To be comfortable working autonomously and hands-on across multiple areas of a rapidly expanding organization in a start-up and faced-paced stage of maturity
  • Experience creating policies and processes
  • A strong and demonstrable commitment to student- and customer-centred delivery
  • Excellent relationship management, organisational, interpersonal and communication skills
  • Excellent teamwork skills, both as a leader and as a member of different teams
Benefits
  • Positive company culture
  • Opportunities for advancement and professional growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementreportinganalysispolicy creationprocess development
Soft Skills
relationship managementorganizational skillsinterpersonal skillscommunication skillsteamworkautonomyclient managementcustomer-centered delivery
Certifications
project management accreditation