Jones Lang LaSalle Americas, Inc.

Operations

• Compile and analyze operational data from various service lines, create dashboard updates and performance tracking reports, support monthly KPI reporting and client satisfaction metrics, and assist with data quality assessments and trend analysis
• Document current state processes and workflows, support process mapping and improvement initiative research, maintain COE knowledge base and best practices library, and assist with lean methodology implementation tracking
• Coordinate cross-service line meetings and governance sessions, maintain project timelines and milestone tracking, support initiative communication and stakeholder updates, and manage COE calendar and administrative tasks
• Assist with training material development and updates, support employee engagement survey coordination, help organize town halls and leadership communications, and maintain training completion tracking and reporting
• Support monthly risk review preparation and documentation, assist with MSA compliance tracking and reporting, help maintain audit documentation and findings follow-up, and support contract deliverable tracking

Operational Excellence & Occupancy Planning Internship

Communications

• Lead the planning and execution of employee and executive communications
• Develop robust strategic communication plans
• Promote account personnel stories and wins
• Assist with planning, execution and content at client events
• Prepare scripts and presentations for executive-level engagements
• Provide strategic counsel to business leaders on communications issues

Senior Manager, Communications

Bookkeeper

• Provide accounting support for the property management team
• Make collections calls
• Enter cash receipts
• Enter billing adjustments
• Perform tenant ledger reconciliations
• Enter invoices
• Ensure proper audit trail and supporting documentation
• Review leases and leasing activity
• Calculate additional charges as applicable
• Maintain sales information
• Collect sales reports
• Enter sales into accounting system
• Maintain vendor, sales, and other necessary files
• Assist the property accountant as needed
• Additional work-related tasks assigned

Bookkeeper – Part-Time

Risk

• Conducting valuations of specialised public sector assets and portfolios for financial reporting and insurance purposes
• Preparing detailed, high-quality valuation reports and advisory documents for government clients in accordance with industry best practice
• Management of key client relationships ensuring service excellence and identifying opportunities for business growth
• Undertaking valuations for a variety of purposes including financial reporting and asset management
• Mentoring and providing guidance to junior valuers, as we believe the most effective teams are built when everyone is empowered to thrive
• Working with other JLL service lines to provide integrated solutions to clients, leveraging what sets JLL apart—our culture of collaboration, locally and across the globe
• Contributing to business development initiatives, including the preparation of tenders and proposals to secure new work
• Ensuring all work is compliant with relevant legislation, professional standards, and internal JLL policies

Associate Director, Value & Risk Advisory

• Monitor KPIs at regional and country levels
• Track Planned Preventative Maintenance delivery and compliance
• Oversee Annual Audits & Inspections with timely corrective action closure
• Monitor reactive service requests across all priorities
• Track energy and sustainability plan implementation
• Ensure comprehensive data population for assets and contracts
• Manage data accuracy for work orders and preventive maintenance
• Coordinate maintenance planning and execution per contract requirements
• Maintain system integrity for accurate reporting
• Oversee contract-based maintenance schedule integration
• Monitor consolidated compliance programs (FM Global, MSS, FCA, BSP, Legionella)
• Conduct quarterly risk reviews and address deficiencies
• Generate forecasts and budget planning
• Ensure high-priority compliance standards for key clients
• Conduct performance issue identification with root cause analysis
• Collaborate with Regional Leadership and Country Teams
• Develop improvement programs and initiatives
• Create comprehensive trend and action reports
• Build relationships with regional service partners

Operations Coordinator

• Provide support to Sustainable Operation Business Unit in researching sustainability related topics
• Engage directly with Sustainability Analysts and Managers to assist in sustainability data analysis
• Collaborate with other JLL sustainability managers to share best practices, develop case studies and develop new business opportunities
• Prepare reports and presentation to demonstrate the research and analysis results
• Visit sites for evaluating sustainability initiatives such as waste, water, energy, etc.

Sustainable Operations Intern

• Schedule vendor activities, manage work orders, maintain service records, support safety initiatives, and assist with budget development
• Develop event scope and schedules, handle administrative tasks (minutes, agendas, reports), and manage project documentation on SharePoint sites
• Process client requests, participate in planning meetings, initiate schedule reviews, communicate issues to leadership, and respond to routine inquiries
• Coordinate vendor activities and inspections, track interactions, and facilitate meetings with stakeholders and vendors
• Prepare operational and event status reports, track KPIs, support close-out activities, and maintain site procedures and manuals
• Serve as liaison between clients, facility managers, vendors, and JLL leadership for both operational and event-related matters
• Handle meeting coordination, document review and editing, action item tracking, and maintenance of project records across multiple platforms

Site Operations – MAC Coordinator

Manager

• Drive operational excellence in Integrated Facility Management (IFM) programs
• Validate and improve facility management processes
• Establish and monitor key performance indicators for facility operations
• Coach and influence leadership through data-driven recommendations
• Foster a culture of continuous improvement and operational excellence

IFM Optimization Manager

• Develop, articulate and implement business plans for each assigned property
• Provide oversight of contractors and maintenance personnel
• Build relationships to retain and expand client business
• Project and achieve budgeted financial goals
• Understand the leasing process and effectively support the broker/agency leasing team

Retail Property Manager

Engineer

• Provide reliable, timely, efficient support to our Data Center / Mission Critical team
• Working with a diverse group of internal and external stakeholders at all levels of the project organization
• Carry out commissioning processes and deliverables covered in ASHRAE commissioning guidelines
• Expertise in electrical equipment/systems installation, equipment and system startup and pre-functional inspections, and acceptance testing
• Develop Commissioning Plans and Commissioning Specifications
• Implement and execute electrical and EPMS QA/QC inspection programs for large, complex critical facility construction and commissioning projects
• Carry out field-based commissioning activities including site visits and developing start-up and test forms
• Schedule, lead and document project Commissioning meetings
• Develop and compile project documentation into site/project specific Systems Manuals
• Perform, front to back, all the field activity components, ensuring our requirements are fulfilled by the contractor and relevant sub-trades

Electrical Commissioning Engineer, Data Centers

• Support the growth of our business by providing people integration and synergy
• Providing an experiential approach which guides a differentiated property management experience
• Develop our people for bigger and better roles
• Support ambitions beyond the workplace
• Applying new technology and data to drive change
• Ensure compliance to all JLL processes, procedures and platforms
• Support your team to deliver best in class service
• Act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment

Assistant Property Manager

Data Scientist

• Be a hands-on lead of ML/AI projects across business lines with rich data
• Coach and develop a team of top data scientists and AI engineers in Europe (remote)
• Guide your small team of direct reports towards pushing the bar of accuracy
• Contribute hands-on towards ensuring product stability, reliable deployment, and continuous monitoring

Data Science Lead

Procurement

• Lead and mentor a team of Vendor Management professionals to achieve strategic client outcomes
• Conduct periodic market trend analysis and report findings to Supply Chain and business stakeholders in client-ready formats
• Oversee vendor performance management across the supply base and handle issue escalation in partnership with field teams
• Develop, implement, and coordinate regional and national vendor management programs
• Drive cost optimization, risk mitigation, and performance management initiatives for vendor relationships
• Build and maintain impactful relationships with key suppliers while managing internal and external stakeholder expectations
• Ensure compliance with JLL's and clients' sourcing, contracting, and risk management policies and procedures
• Lead strategic supplier performance reviews and identify opportunities for growth and ROI improvement
• Support diversity program development in alignment with client and JLL goals

Vendor Management Lead

Software Engineer

• Support facility leaders with site quality, safety, and condition assessments
• Engage with facilities team on innovation and process improvement initiatives
• Use industry leading proprietary maintenance management software in support of life cycle asset management and sustainability initiatives.
• Assist in asset life cycle management and condition assessments & preventive maintenance program optimization.
• Assist in the operationalization of the Smart Building Program by coordinating the development of playbooks and operating procedures, ensuring clear guidelines are in place for the implementation of new technologies and systems.
• Help troubleshoot tips and tricks to optimize the performance of building systems.
• Collaborate with the engineering team to develop protocols for system health checks and work order control, ensuring efficient operations and maintenance of equipment.
• Gain exposure to the overview of operational budget plans and contribute to the analysis of budgetary needs in relation to program implementation and equipment maintenance.
• Play a key role in developing dashboards to monitor the performance of building systems.
• Utilize data analysis and visualization tools to provide insights for decision-making processes and support the improvement of operational efficiency.
• Work closely with operational teams to develop and refine use cases that align with scheduled and demand-based services, leveraging data from systems, and contribute to the enhancement of occupants' experience within the building.

Engineering Intern

Director

• Lead the transformation of North America's largest retail facilities portfolio
• Command operational excellence across 10+ million square feet
• Shape the future of integrated facilities management
• Build and inspire a geographically diverse team
• Collaborate with executive stakeholders
• Manage vendor relationships and performance
• Drive continuous improvement initiatives including cost savings programs
• Ensure KPI and SLA achievement across all account metrics
• Build and maintain strong client relationships
• Manage financial operations including annual budgeting and contract negotiations
• Champion workplace excellence by advocating for diversity and inclusion