Jones Lang LaSalle Americas, Inc.

Program Manager

• Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.
• Maintain client satisfaction with delivery of facility services and support Client programs.
• Develop and maintain a positive client relationship.
• Provides contract, JLL corporate and account compliance management and quality control with vendor partners.
• Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly.
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
• Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
• Facilitate work order management for maintenance team and vendors.
• Enforce all Company policies and safety training requirements.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
• Support the Client in the implementation and execution of short and long-term projects Support Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
• Oversee and execute the appropriate monthly/quarterly/annual on-site inspections.

Maintenance Program Manager

Director

• Lead and oversee complex operating model designs and transformations within JLL
• Engage with internal clients and build trusted relationships
• Identify thematic improvement themes to support business case drafting
• Develop target operating models aligned with client strategic objectives
• Facilitate business and functional leads in the delivery of the future-state operating model design

Director, Organizational Design

Business Development Rep

• Generate qualified leads through proactive prospecting, networking, and market research to build a robust sales pipeline
• Deliver on personal sales targets and KPIs, including number of proposals, conversion rates, and revenue goals
• Develop technical solutions focused on HVAC systems, UPS installations, and chiller applications based on client requirements
• Create detailed technical specifications and solution documents that address clients' facility management challenges
• Conduct technical site assessments to identify client needs and solution opportunities
• Support the proposal process by providing accurate technical content, specifications, and pricing models
• Maintain thorough documentation in CRM365 platform for all prospect and client interactions
• Build and nurture relationships with potential clients through technical expertise and consultative selling
• Stay current on emerging technologies and industry trends in building systems and energy efficiency
• Participate in industry events and conferences to expand knowledge and network
• Work with implementation teams to ensure smooth handoff of technical requirements

Senior Manager, Business Development

Project Manager

• Experience in managing and overseeing technical operations in data center environments.
• Lead and manage the technical services department, ensuring that all operations are aligned with JLL's mission and values.
• Responsible for meeting project requirements by applying project management skills, tools, and techniques to manage the project scope, quality, schedule, budget, resources, and risk.
• Develop and implement strategic plans to optimize technical operations and enhance service delivery.
• Foster a culture of collaboration and teamwork, promoting engagement and empowering team members to thrive.
• Oversee the recruitment, hiring, and training of technical services staff, ensuring high-quality talent acquisition.
• Establish and maintain project goals and success criteria that meet the client needs.
• Work closely with a wide array of client stakeholders to ensure minimal impact to client facilities and alignment with project goals.
• Grow revenue on existing projects, identifying opportunities for scope expansion.

Senior Project Manager, Data Centers

Operations

• Oversee the management and operation of properties and personnel in alignment with Client directives and established standards and procedures
• Collaborate with the Client Facility Manager to deliver exceptional services in property operation and maintenance
• Maintain client satisfaction with delivery of facility services and support Client programs
• Provide contract, JLL corporate and account compliance management and quality control with vendor partners
• Meet site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential challenges and plan corrective actions accordingly
• Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner
• Enforce all Company policies and safety training requirements
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies

Facilities Operations Manager

Manager

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change
• Managing industry changing properties

Property Manager – Industrial

• Serve as the single point of contact responsible for facilities management
• Assist the Sr. Facilities Manager and/or Account Leader with the delivery of quality facility management services
• Coordinate and manage tenant requirements and service delivery
• Support the implementation of short and long-term goals and projects for the client
• Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
• Manage work assignments for building technicians, vendors, and contractors
• Lead facilities staff to deliver expected service levels to the client
• Oversee development and management of capital and expense budgets
• Complete monthly/quarterly/annual reporting requirements accurately and on time
• Recommend capital improvements and prepare operating budget reports, monthly forecasts, and variance reports

Facilities Manager

Recruitment

• Responsible for managing candidates throughout the full recruiting life cycle
• Create and execute a recruitment plan for various leadership and professional roles on account
• Maintain a high req load, managing the full recruitment cycle including sourcing for hard to fill positions
• Develop relationships with external partners
• Provide monthly recruiting metrics for internal and external client reporting
• Work with HR Business Partner(s) and/or managers to clarify job specifications
• Utilize internet, employee referrals and networking to identify and contact qualified candidates
• Develop new sources to identify and proactively build a warm bench of talent
• Work with Recruiting leadership to create best practices for recruiting
• Support organizational initiatives
• Responsible for filling a high volume of positions in developing and growing markets

Senior Recruiter, Data Centers

• Provide subject matter expertise on and management of multiple MEP/FP infrastructure projects across a portfolio of buildings in the East region
• Ownership of the overall vision, direction, and management of project development from conception through completion in accordance with program objectives
• Manage, provide oversight, coordination, and resolve complex project related issues
• Act as the primary point of contact with the client throughout the duration of the project
• Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation
• Develop, manage, and execute project specific and client driven goals, schedules, budgets, strategy, and detailed assumptions
• Develop and maintain Master Project Schedules and manage successful execution of multiple projects within intended timeframes
• Support preparation of various RFPs for professional and contractor services and manage the interview and selection process
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff and key stakeholders

• Lead the Business Partner relationship/interface for all assigned project and initiatives
• Partner with service lines and stakeholders to develop and implement real estate solutions
• Develop and implement strategies to effectively manage and engage stakeholders
• Establish a “Trusted Advisor” relationship with Client counterparts as a Corporate Real Estate SME
• Drive awareness to established frameworks and demonstrate agility and creativity
• Develop and document organizational vision and strategic priorities
• Formulate comprehensive strategies and recommendations for the workplace and corporate real estate delivery
• Escalate risks throughout the organization appropriately
• Manage the approval process for all assigned projects
• Effectively lead the teams by clearly communicating expectations, accountabilities and providing performance feedback
• Apply real estate development frameworks and methodologies to achieve project/initiative objectives
• Integrate service delivery platform and resources

Director, Programs

• Ensure integrity and full functionality of the CMMS system and other assigned platforms
• Load and manage Area data as required for CMMS implementation waves
• Monitor, respond to, and resolve requests from the CMMS ticket queue in a timely manner
• Perform root cause analysis and resolve system or data-related issues, maintaining data integrity across CMMS and related platforms
• Assist with training Area offices on new product releases and ongoing system usage
• Develop and manage solutions that support operational and business needs using low-code/no-code platforms
• Provide operational and quantitative analysis to support internal teams and stakeholders

CMMS Operations Analyst

• Lead, mentor, and develop a team of Recruiters and Sourcers to achieve performance goals
• Partner with hiring managers as a strategic talent advisor to understand workforce needs
• Manage end-to-end recruiting processes, ensuring delivery of high-quality candidates
• Drive talent acquisition initiatives to support business growth and client satisfaction
• Collaborate with cross-functional teams to align recruiting efforts with broader business priorities
• Implement and optimize recruiting tools and processes to improve efficiency
• Analyze recruiting metrics to identify trends and inform decision-making
• Ensure compliance with employment laws and JLL policies

Recruiting Manager

• Supporting and managing industry changing projects
• Working with a team to deliver challenging sustainability projects related to new construction and existing building operations
• Direct interaction with clients and vendors to develop collaborative solutions
• Manage project related documentation, perform research, conduct weekly meetings and develop reports and memos communicating technical details, processes and action items
• Independently manage projects of varying sizes
• Lead project meetings, charrettes and presentations
• Develop and track sustainability metrics and goals
• Complete documentation including plans and calculations to achieve green building certifications (such as LEED, WELL, Zero Carbon, etc.)

Project Manager – Sustainable Buildings

• Monitor individual banking infrastructure projects against established baselines for schedule, budget, and scope
• Implement and maintain earned value management (EVM) systems to track project performance metrics
• Conduct regular variance analysis and identify deviations from planned project parameters
• Evaluate project schedules using, incorporating banking operational constraints
• Track project milestones, deliverables, and critical path activities specific to banking infrastructure needs
• Prepare detailed cost forecasts incorporating banking-specific requirements and regulatory constraints
• Monitor project expenditures against approved budgets and banking client's capital allocation guidelines
• Support monthly financial reporting and budget reconciliation processes
• Identify, document, and track project-level risks including regulatory, operational, and security considerations
• Maintain comprehensive risk registers with mitigation strategies for banking infrastructure projects

Project Controls Manager

Procurement

• Assist with supplier research, data analysis, and market benchmarking
• Support the preparation and review of RFPs, RFQs, and contract documents
• Help track procurement activities, timelines, and deliverables
• Participate in vendor meetings and assist with supplier performance evaluations
• Contribute to the development of procurement dashboards and reporting tools
• Assist with sustainability initiatives in sourcing
• Gain exposure to risk management and compliance processes