Group Account Director

Jones Lang LaSalle Americas, Inc.

Group Account Director responsible for developing portfolio strategies and managing client accounts in the commercial real estate sector. Leading high-performing teams to deliver operational excellence.

Posted 7/14/2026full-timeRemote • California, District of Columbia, New York, North Carolina, Washington • 🇺🇸 United StatesLead💰 $200,000 - $275,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Facility Management and Commercial Real Estate, with a strong focus on portfolio performance management, client relationship management, and risk management. Proven ability to lead large teams and develop comprehensive account plans that drive portfolio growth and optimize performance.

Highest-signal resume keywords

Facility ManagementCommercial Real EstatePortfolio Performance ManagementRisk ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningData AnalyticsKPI DevelopmentBudget ManagementPerformance Tracking Systems

Soft Skills

LeadershipCollaborationCommunicationTeam DevelopmentStakeholder Management

Tools & Technologies

Executive DashboardsPerformance Reports

Industry Keywords

Data Center StrategyContract ModelsService ExpansionOperational RiskFinancial Compliance

About the role

Key responsibilities & impact

Exceeding Client Expectations Across the Portfolio
Create and execute comprehensive account plans for each client
Drive portfolio growth by articulating JLL's value proposition
Develop deep understanding of each client's data center strategy
Navigate and optimize performance across varied contract models
Participate in new business pursuits
Design and implement portfolio-wide performance tracking systems
Establish standardized KPIs and benchmarks
Generate regular portfolio performance reports and executive dashboards
Leverage data analytics to identify trends and optimization opportunities
Continuously assess the data center services landscape
Build business cases for service expansion
Maintain strong alignment with JLL Work Dynamics leadership
Foster collaboration across internal business units
Proactively identify operational, financial, compliance, and reputational risks
Build actionable and measurable career development plans for all direct reports
Present comprehensive annual account plans

Requirements

What you’ll need

Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience
Extensive experience managing multiple client relationships simultaneously
Track record of hiring, training, and retaining large teams (100+) of specialized talent
Demonstrated management of complex portfolio budgets ($50M+ preferred)
Strong background in portfolio performance management
Experience identifying and implementing new product and service offerings
Demonstrated ability to manage internal stakeholder relationships across matrixed organizations
Proven risk management capabilities

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay