Jones Lang LaSalle Americas, Inc.

Operations

• Partner with stakeholders, account teams, and clients to create regular and ad hoc reports and analysis for occupancy planning, operations, client needs, and to support team and account's initiatives
• Generate performance dashboards, operational metrics, and compliance reporting, with focus on automation and efficiency
• Track KPI performance, identify issues requiring attention, and recommend solutions
• Support preparation and presentation development for leadership meetings and translate complex data findings into clear, actionable insights for non-technical audiences
• Validate data accuracy before distribution of reports and presentations
• Support and improve data quality across operational systems
• Monitor data quality metrics and flag and escalate issues requiring attention
• Review operational workflows and processes to identify issues impacting data quality
• Implement and maintain data governance standards within operational systems as defined by Account and Client Operations and Governance Teams
• Develop solutions using native Excel functionality including advanced formulas, pivot tables, Power Query, and conditional logic
• Identify opportunities to streamline reporting processes and automate repetitive tasks using Power Automate and advanced Excel capabilities
• Develop and maintain Smartsheet and JLL Tracker solutions to streamline processes and enhance productivity
• Support development of BI requirements and coordinate with technical teams on development
• Build and maintain trusted relationships and partnerships with diverse stakeholders including operations staff, client personnel, IT teams, and leadership
• Demonstrate strong communication skills with ability to manage stakeholder expectations across competing demands
• Provide guidance to stakeholders and cross-functional teams on data standards, best practices, proper data entry, report interpretation, use of analytical tools, and understanding of data definitions, sources, and appropriate usage
• Demonstrate flexibility in managing multiple concurrent requests and adapting to changing client and business priorities
• Proactively identify issues before they escalate and respond to time-sensitive analytical requests
• Maintain playbooks and standard operating procedures for data collection, validation, and reporting processes
• Document data flows, reporting processes, and analytical methodologies to support team coverage, knowledge transfer, and high-quality data maintenance
• Support development and maintenance of data dictionaries

Performance Analyst, Operations

Manager

• Ensure the proper operation of all aspects of a facility
• Establish, operate, and maintain a comprehensive Facility Management program
• Oversee daily operations while effectively building and leading a team
• Involve hands-on approach to maintenance tasks associated with building repair and upkeep
• Manage facility operations for two manufacturing/warehouse locations
• Manage team of on-site personnel and their associated performance
• Improve safety performance by changing level of awareness and behaviors
• Develop, track and implement energy conservation and operational efficiency initiatives
• Measure and manage client feedback throughout the year
• Conduct formal and informal relationship meetings with contacts
• Ensure compliance with training, Action Items/Audit Responses, and critical PMs

Facilities Manager

• Provide leadership to your team and outstanding customer service to clients while managing an Industrial portfolio
• Oversee comprehensive property operations including budgeting, financial reporting, and variance analysis to ensure optimal performance
• Build and maintain strong relationships with tenants, addressing their needs promptly and proactively to enhance satisfaction and retention
• Conduct regular site visits to portfolio properties
• Coordinate maintenance activities, capital improvements, and vendor management to maintain high property standards and operational efficiency
• Prepare detailed financial reports, budget forecasts, and market analyses to support strategic decision-making for property owners
• Manage lease administration processes including renewals, amendments, and tenant improvement coordination
• Ensure compliance with all local regulations, safety standards, and environmental requirements while maintaining comprehensive documentation
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

Property Manager – Industrial

Financial Planning and Analysis

• Partner with account teams and business stakeholders to understand workflows, pain points, and strategic objectives across financial services and real estate domains.
• Identify opportunities to improve or disrupt business processes using data, automation, analytics, and AI-driven solutions.
• Translate business problems into well-defined solution concepts, including functional scope, technical approach, and expected value.
• Design and build end-to-end solutions, spanning data ingestion, modeling, APIs, analytics tooling, automation, and AI-enabled capabilities.
• Rapidly prototype solutions to validate concepts, gather feedback, and demonstrate value before scaling.
• Develop web-based analytics tools (web apps) and workflows, enabling insight and action rather than static reporting.
• Leverage AI-assisted development tools (e.g., Cursor, Claude) to accelerate solution design, prototyping, and delivery.
• Lead solution demos, walkthroughs, and data storytelling sessions for internal and external audiences, tailoring messaging to technical and non-technical stakeholders.
• Curate and maintain a pipeline of solution ideas and opportunities, helping prioritize work for the broader FS Elevate analytics team.
• Collaborate with data engineers, architects, product managers, and developers to transition solutions from prototype to scalable delivery.
• Provide technical leadership and guidance during build phases, ensuring solutions are practical, extensible, and aligned with platform standards.

Analytics Project Lead, Financial Services

• Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
• Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
• Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
• Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
• Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
• Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations

Senior Facilities Manager

Project Manager

• Leading cross-functional teams to manage multiple construction and renovation projects
• Overseeing projects from initiation through completion
• Managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, providing status updates
• Developing risk management plans
• Preparing accurate project documentation for all phases of construction
• Managing vendors to ensure compliance with project policies

Senior Project Manager – Construction

• Leading cross-functional teams to manage multiple construction and renovation projects
• Overseeing projects from initiation through completion, managing design professionals, contractors, and stakeholders
• Tracking project financials, maintaining milestone schedules, providing regular status updates
• Supporting continuous process improvement initiatives
• Hands-on management and oversight of multiple Projects including renovations, building infrastructure, large remodels, new construction with ground up experience

Senior Project Manager, Construction

Security Engineer

• Coordinate daily security operations including access control systems, visitor management protocols, security personnel scheduling, and incident logging in collaboration with law enforcement when necessary
• Track and report environmental performance metrics such as energy consumption, water usage, waste diversion rates, and carbon emissions while maintaining sustainability dashboards for stakeholders
• Manage waste hauler and recycling vendor relationships to optimize service delivery, track diversion performance against targets, and design waste stream signage and bin infrastructure
• Facilitate employee engagement programs that promote security awareness, sustainable behaviors, and environmental education across the organization
• Support leadership in vendor management activities including security and sustainability contract compliance monitoring and specialty waste program coordination
• Create presentations and communication materials for internal audiences while coordinating information flow among security, facilities, sustainability, and business operations teams
• Assist in facility planning processes to integrate security and sustainability considerations while tracking employee safety training and environmental awareness program completion.

Security & Sustainability Program Coordinator

• Responsible for delivering estimating and cost management services to various clients across diverse industries
• Prepare detailed and accurate construction cost estimates from conceptual design through final construction documents
• Understand and relay local market pricing for material, labor, and equipment using published documents, historical data, and market studies
• Provide value engineering services and design option reviews
• Review change orders and support change management assessing whether changes are within scope of base work
• Identify and analyze potential risks that may impact project deliverables, timelines, or budgets
• Coordinate with project stakeholders to gather data and provide accurate and timely project status updates
• Stay up-to-date with industry trends and best practices related to project controls

Cost Manager, Construction

Administration

• Manage and develop diverse Lease Administration Teams
• Maintain and develop relationships with clients
• Participate in client presentations
• Ensure ongoing client satisfaction
• Oversee performance and career development of client teams
• Document and share best practices
• Support strategic real estate decisions for clients

Director, Lease Administration

Procurement

• Lead, develop, and/or execute on strategy for direct oversight of Sourcing & Procurement (sourcing, contract, risk management, and vendor management) functions.
• Provide superior client service through providing objective recommendations.
• Provide strategic vision for all Sourcing and Procurement aspects of the PDS business including best practices and innovation.
• Drive the use of the PDS preferred supplier program (Synergy) to drive value to Project Managers, Accounts, Clients, and our Synergy supplier partners.
• Identify risks and opportunities to management and recommend strategies to achieve company goals.
• Effectively develop and lead complex short-term and longer term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance.
• Responsible for Business Intelligence spend analysis to identify sourcing and value creation opportunities.
• Effectively manage supplier(s) to ensure overall performance expectations are met across the region and associated accounts.
• Continually manage/assess suppliers through scorecards.
• Own sourcing compliance and controls across PDS.
• Identify and develop opportunities for improvement.
• Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
• Establish and maintain relationships within Americas’ Leadership across all business lines.
• Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.
• Work closely with HR to track internal and external bench, assess needs and fit, and manage HR requests such as IPMP, Talent Review, Promotions, and other corporate talent development initiatives.
• Provide superior employee management in a matrixed organization.
• Establish defined Career Paths for teams, and succession and growth planning concepts.

Sourcing & Procurement Lead

Business Operations

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Foster an environment of cross-functional collaboration with IFM teams and Client stakeholders.
• Support operational teams with work order completion, financial closeout, and governance per account KPIs.
• Identify opportunities for improved operation and service excellence, providing support for FM Capital Planning, Corrigo Governance, Vendor Quality Control, and IFM Operations Support.
• Ensures delivery of committed services and overall Client satisfaction.
• Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback.
• Coordinate site operations per all agreed policies, procedures, and contract scope.
• Seeks to continuously improve processes and programs.

Business Process Coordinator

• Lead annual sourcing plan development, execution, and KPI performance across your assigned sub-vertical portfolio
• Design and implement category-specific sourcing strategies that balance cost optimization, risk management, service quality, and innovation
• Personally lead complex, high-value supplier identification, evaluation, and selection processes, including RFP development, bid analysis, and supplier assessments across cost, quality, sustainability, and service level agreements
• Directly negotiate contracts, terms, and pricing with strategic suppliers to achieve cost savings, favorable terms, and value-added solutions for clients
• Identify and quantify savings opportunities, supplier performance improvements, and process efficiencies; communicate value realization to clients and internal stakeholders
• Conduct market research and analysis to identify potential suppliers, assess capabilities, and evaluate risks
• Drive adoption and optimization of sourcing technology platforms (e.g., Jaggaer, e-procurement, contract management software) to enable scalable, data-driven decision-making
• Execute sourcing projects end-to-end while coaching team members through parallel initiatives to build capability and capacity
• Ensure all sourcing activities comply with JLL and client policies, contractual obligations, and regulatory requirements
• Establish and maintain compliance frameworks, controls, and audit readiness across the portfolio
• Partner with Legal, Risk Management, and Corporate functions to manage contract terms, supplier risk exposure, and governance standards
• Personally conduct supplier performance reviews, audits, and scorecarding; implement improvement plans as needed and coach team members to do the same
• Proactively identify and escalate portfolio risks; recommend mitigation strategies aligned with business objectives
• Build and sustain trusted relationships with client leadership, Account Directors, and Managing Directors to align sourcing plans with business priorities
• Collaborate with stakeholders to understand procurement and supply chain requirements, providing strategic guidance on sourcing strategies
• Translate client needs into actionable sourcing strategies; manage expectations through transparent communication and proactive issue resolution
• Serve as the sourcing subject matter expert in client-facing forums, personally presenting strategic insights, negotiation outcomes, and best-practice recommendations
• Work cross-functionally with operations, finance, and project delivery teams to ensure sourcing outcomes drive operational excellence and deliver immediate and sustained benefits to clients
• Recruit, develop, mentor, and retain a high-performing sourcing team; create a culture of accountability, collaboration, and continuous improvement
• Provide hands-on coaching and real-time guidance on negotiations, supplier management, and sourcing execution while holding team members accountable for results
• Manage and coach team members on performance, progress, and developmental goals; translate individual strengths and growth areas into actionable development plans
• Model excellence by doing the work alongside your team—demonstrating best practices in negotiation, stakeholder management, and strategic thinking
• Foster an inclusive, results-oriented team environment that values diverse perspectives and promotes knowledge sharing
• Support talent mobility, succession planning, and supply/demand balancing within the broader Sourcing & Procurement organization
• Identify opportunities for process improvements, cost savings, and efficiency gains in sourcing and procurement activities
• Develop and maintain supplier databases, performance metrics, systematic savings tracking, and analytical reporting for the business
• Provide strategic thought leadership and best practices to drive sourcing innovation across the sub-vertical

Senior Director, Sourcing

Risk

• Support the administration and continuous improvement of governance processes, ensuring alignment with client requirements and JLL standards.
• Monitor and document adherence to defined workflows, tracking observations, risks, and gaps for leadership review.
• Maintain and update governance artifacts such as Quick Reference Guides, templates, tracking tools, and reference materials to support audit readiness and operational excellence.
• Prepare governance and compliance summaries, reports, and materials for internal, client, and audit use.
• Act as an escalation point for project team members regarding governance and process adherence, providing accurate process information and guidance.
• Identify, document, and escalate governance, compliance, or training-related risks and recurring issues through established channels.
• Coordinate and track onboarding activities, partnering with Learning & Development and Operations Leadership to ensure timely and complete onboarding, training, and readiness for new hires.
• Deliver or facilitate approved onboarding and refresher training, ensuring content is current and accurate, and address additional training needs proactively.
• Participate in client governance and operations meetings, demonstrating professionalism and discretion while supporting process-related discussions and escalations.

Construction Governance, Operations Analyst

• The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, ensuring a safe working environment for all.
• Models safety standards and maintains an environment always focused on safety.
• Leads, trains, and supports maintenance team members to develop individuals’ skills and expand team capabilities.
• Develops solutions to difficult problems and manages outside contractors.
• Dedicated to supporting multi-site production in a safe, customer-focused manner.