Jones Lang LaSalle Americas, Inc.

Account Manager

• Serve as the primary subject matter expert for janitorial and custodial operations, developing comprehensive scopes of work including frequency schedules, task specifications, quality standards, and performance expectations aligned with industry best practices and client needs
• Own and manage janitorial quality assurance platforms and inspection tools, ensuring JLL Facility Managers are properly trained through development of training materials, user guides, and standard operating procedures while monitoring platform utilization
• Develop and lead RFP/RFQ processes for janitorial services including bid specifications, pricing structures, evaluation criteria, and appropriate pricing models aligned with service scope and facility characteristics
• Conduct regular site inspections and vendor performance audits to assess cleaning quality, compliance with specifications, evaluate performance against KPIs and service level agreements, and drive corrective actions for underperforming vendors
• Establish performance-based janitorial standards and quality benchmarks using industry frameworks, create site tiering models based on facility characteristics, and standardize service delivery models across regions and vendors
• Analyze janitorial service data to identify trends, optimize resource allocation, benchmark pricing and service delivery across portfolio locations, and identify cost savings opportunities including labor productivity and service frequency adjustments
• Support drafting and execution of janitorial service contracts, review existing contracts to identify scope deficiencies or misalignments, and monitor contract lifecycle milestones including service adjustments, renewals, and amendments
• Provide expert recommendations on cleaning methods, chemicals, equipment, technologies, and green cleaning programs while staying current on industry trends, innovations, and regulations including OSHA, EPA, and CDC guidelines
• Partner with Facilities Management, Operations, Procurement, Finance, and Environmental Health & Safety teams to translate operational needs into technical procurement requirements and drive program success
• Conduct site walks, assessments, and inspections across portfolio locations to validate vendor performance through field observations, support issue resolution at site level, and provide insights to improve program design and execution

Janitorial SME – Vendor Relations Manager

Procurement

• Lead the launch and development of the Project Delivery Services procurement program, creating standardized processes, governance frameworks, and sourcing playbooks for capital and project-related services while establishing best practices for contractor selection and performance management
• Act as a trusted advisor to stakeholders requiring procurement expertise, proactively engaging in project planning discussions to ensure early procurement involvement, confidently navigating resistance to establish procurement as a strategic partner, and providing commercial guidance on scope development and risk mitigation
• Independently manage complex PDS RFIs, RFPs, and RFQs from initiation through award and transition, developing sourcing strategies and evaluation frameworks, leading cross-functional scoring and supplier selection processes, and ensuring full documentation and governance compliance
• Recruit, develop, and retain top sourcing and procurement talent, supporting career development through mentoring and visible leadership, managing team performance and developmental goals, and fostering an inclusive collaborative team culture
• Manage the Third Party Supplier Performance Management Program, collaborating with operations teams to develop scorecards through surveys and CMMS metrics, sharing results and reviewing with select subcontractors via QBR process, and delivering quarterly reports to operations teams and client
• Oversee annual sourcing plan development, actively managing the plan with the business and executing against it including annual benchmarking of existing third party contractor spend, identifying risks and opportunities, and recommending strategies to achieve goals while mitigating risk
• Ensure the vision and strategy of the client sourcing plan are implemented and aligned with necessary objectives, leading and participating in client meetings and strategy sessions while establishing and maintaining relationships with Account Director and client leadership
• Present program strategy, sourcing recommendations, and outcomes to senior leadership, communicating confidently in high-visibility meetings and responding thoughtfully to live questions and evolving project dynamics while representing procurement in capital governance forums
• Establish consistent contracting standards for project services, support negotiation of design, construction, and specialty service agreements, implement risk assessment practices for capital projects, and create visibility into project spend and program outcomes
• Own sourcing compliance and controls including contract and COI compliance, RFx process improvements, diverse spend, and adherence to procurement playbook while ensuring all sourcing technology tools are leveraged across assigned accounts

Strategic Sourcing Lead

Manager

• Manage and execute lease transactions while fostering client relationships and business growth
• Oversee and prepare monthly reports, quarterly reports, budgets, and cash flow forecasts
• Manage building tours with clients and transaction reporting to clients
• Review lease documents and write lease summaries and abstracts
• Prepare and review detailed financial analysis, including NPV cash flows
• Gather and evaluate real estate market and property data

Transaction Manager

• Lead waste program strategy, execution, and client initiatives meeting KPI targets
• Manage project timelines, budgets, and deliverables with quality and professionalism
• Develop waste reporting, trainings, playbooks, and policies
• Provide subject matter expertise in waste stewardship, circular economy, and industry trends
• Conduct waste audits and assessments identifying diversion opportunities
• Address Scope 3 emissions, embodied carbon, and regulatory compliance
• Analyze and present complex waste data across multiple initiatives
• Complete client reporting in Cority and other platforms
• Monitor financial performance and track program results
• Vet and coordinate vendors, technology partners, and program assets
• Collaborate with internal/external stakeholders on waste reduction
• Interface with industry associations and regulatory agencies
• Support innovative strategies including zero waste certifications and reuse models
• Network cross-functionally with JLL service lines to advance sustainability objectives
• Oversee team on desktop and field projects including audits and gap analyses
• Travel locally to support portfolio program requirements

Waste & Sustainability Manager

Accounting Manager

• Prepare timely and accurate monthly/quarterly property financial statements for a 4 to 6 property portfolio by the deadlines established by the client
• Prepare monthly/quarterly journal entries, financial statement preparation, and bank reconciliations within stated controls and client reporting requirements
• Function as a resource to site property teams, coordinating procedures, responding to accounting questions, and addressing client inquiries
• Oversee internal and external audits and coordinate with various departments on requirements
• Manage bank reconciliations, cash management for loan servicing, disbursement processing, and external reporting
• Coordinate Accounts Payable process, review invoice coding and approvals, and ensure compliance with all appropriate controls
• Assist with annual budget preparation by compiling key assumptions and capital budget information, reviewing for reasonableness, and ensuring timely entry into the accounting system

Senior Accounting Associate

Engineer

• Continuous assessment of facility infrastructure and processes with the ultimate goal of avoiding unplanned outages
• Rigorous adherence to a Critical Environment Management program
• Ensuring all compliance documentation is maintained
• Maintain effective professional relationships with other teams including IT Hardware Planning, Security, Janitorial, Mail Services, Energy Management, client Property Management, and client Project Management teams
• Recruiting technical staff that have sufficient skills and experience to support the critical facility
• Effectively use staff by assigning responsibilities best suited to their capabilities
• Consistently seek opportunities to develop staff through training, stretch assignments, mentoring, shadowing other staff, etc.
• Ensure incidents are escalated effectively
• Be accountable for assigned KPIs and other service targets
• Coordinates, reviews, and approves construction and maintenance work orders
• Creates and maintains annual PM schedule and adjusts as necessary to adapt to events out of the team’s control
• Ensures that third party vendors are scheduled, work orders are accurate, and well documented
• Support creation of annual OPEX budgets and strive to operate the facility within the budget, including the timing of budgeted OPEX spend
• Contribute to CAPEX planning by identifying significant non-annual spend items needed in the next five years
• Contribute to quality reviews of procedures for content, clarity, and accuracy
• Responsible for general condition of the facility such as cleanliness, organization of tool rooms, technical part storage, spare part inventories, etc.
• Continuous focus on safe work conditions, safety procedures, proper use of PPE, and safety training

Data Center Chief Engineer

Analyst

• Support strategic analysis of JLL's Strategy 2030 execution and identify optimization opportunities
• Assist in translating strategic imperatives into actionable transformation programs and initiatives
• Conduct research and analysis to support strategic assessment of major initiatives
• Contribute to business case development and ROI modeling for transformation investments
• Support analysis of cross-functional transformation efforts across business lines including Leasing Advisory, Capital Markets, and REMS
• Assist in designing KPIs, success metrics, and dashboard reporting for transformation initiatives
• Support analysis of strategic impact and ROI of transformation investments
• Consolidate performance data from enterprise-led and business line-led initiatives
• Create executive-level presentations and dashboards for C-suite visibility
• Support transformation governance framework operations
• Use data, facts, and logical reasoning to make recommendations
• Develop financial models and analytical frameworks to support decision-making
• Synthesize information into clear formats for various stakeholders
• Create deliverables including PowerPoint presentations, Excel models, and written reports
• Support enterprise-wide change management initiatives
• Analyze organizational barriers and develop recommendations
• Track cultural transformation metrics and employee engagement data

Transformation Analyst

• Maintain a comprehensive contract management system and spreadsheet to track contracts, terms, and expiration dates.
• Review, analyze, and negotiate contractual agreements with external vendors, including but not limited to service agreements, vendor contracts, licensing agreements, and lease agreements.
• Collaborate with internal stakeholders, including legal, finance, and operations teams, to ensure alignment on contract terms and budget approval.
• Monitor contract renewal dates, ensuring delivery of contractual obligations and identifying potential risks or issues.
• Partner with vendors and key stakeholders to contract amendments, extensions, and terminations as required.
• Maintain accurate and up-to-date contract documentation, ensuring files are organized and accessible for reference.
• Provide regular reporting, such as updates within a Powerpoint presentation, on upcoming contracts renewals and current contract renewal status.
• Submit and log invoices per prescribed workflow.
• Ensure alignment and awareness of budget and discrepancies in real time to budget owners and finance partners.
• Develop internal processes and iterate to ensure optimal efficiency.
• Serve as the primary point of contact for external parties involved in contractual agreements.
• Develop and maintain strong relationships with vendors, suppliers, and business partners.
• Address and resolve any contract-related issues or questions in a timely and professional manner.
• Provide inputs and updates to budget process as it relates to contractual agreements.
• Assist with Accounts Payable functions, including processing invoices, managing vendor payments, reconciling financial records, and ensuring timely and accurate disbursements to support the organization's financial operations.

Vendor & Contract Analyst

• Provide data-driven facilities management insights using Smart Building Platform and SkySpark
• Analyze client mechanical system documentation and deliver meaningful insights
• Work with project teams to integrate building management systems
• Review output of Smart Building Platform and correct anomalies
• Develop new analytics and document for team roll out

Smart Building Analyst

• Lead sourcing strategies and supplier relationships that deliver measurable cost savings while maintaining service quality
• Negotiate decisively to achieve aggressive savings targets
• Manage RFPs, contract negotiations, and strategic programs from concept to execution
• Represent JLL in client meetings, business reviews, and supplier discussions
• Recruit, mentor, and retain top sourcing talent
• Partner with Legal and Risk Management to uphold JLL's sourcing policies, ethics standards, and contractual requirements

Senior Director, Sourcing

Architect

• Uses AutoCAD to produce detailed architectural construction documents for multiple roll out locations
• Performs as the main point of contact for project drawing deliverables and consultant coordination
• Recognizes potential problems and recommends solutions
• Reports to Project Managers and collaborates within team to capture accurate information
• Participates in appropriate site surveys although much travel is not anticipated
• Reviews (with Project Manager) any adaptations needed to allow design fit within existing structure
• Ensures compliance with applicable codes, standards and client requirements
• Maintains required documentation of all projects and drawings generated
• Ensures proper back up procedures are carried out to reduce lost data
• Monitors quality, accuracy and consistency of documents, details and any graphics
• Assists in the development of standards that will ensure document quality and accuracy

Job Captain, Architecture

Project Manager

• Support administrative functions related to the prioritizing and executing projects to meet deadlines in a fast-paced, team-oriented environment
• Provide administrative support and help drive team initiatives
• Daily use of company applications, i.e., Box, PeopleSoft, Workfront, CRM, and Quire
• Reviewing project requirements and assisting with making judgements about staffing of assignments, scheduling and booking of travel for team members in the field
• Coordinating with team members and clients to resolve meeting dates and times
• Evaluating workloads and balancing assignments between team members
• Perform clerical duties to include scheduling appointments, coordinating calendars, and preparation of meeting materials and notes
• Complete or manage completion of various tasks determined by EPC leadership

DCA Project Coordinator

• Lead and manage team of project managers (direct and indirect reports) across geographically distributed locations.
• Provide direction, mentorship, and performance management to ensure team productivity and professional development.
• Monitor and ensure all KPIs related to project delivery, budget compliance, schedule adherence, quality standards, and client satisfaction across assigned portfolio are met.
• Oversee simultaneous projects across multiple sites and regions, ensuring consistent delivery standards and operational execution.
• Manage project timelines, budgets, and resource allocation to deliver projects on time, within budget, and to specified quality standards.
• Implement project management methodologies and develop innovative strategies to enhance efficiency across distributed teams.
• Direct comprehensive oversight of ground-up construction projects across all phases: Due Diligence & Land Acquisition, Feasibility Studies, Design Development, Planning & Zoning Review, Pre-Construction, Construction Phase, Closeout.
• Collaborate with stakeholders to define project objectives, scope, and deliverables aligned with client requirements.
• Identify new business opportunities and partner with business development teams to drive growth and expand client relationships.

Vice President, Area Project Manager

Program Manager

• Coordinate bi-annual audit scheduling across all AMER locations through structured grid scheduling in alignment with EMEA and APAC regional audit cycles, maintaining comprehensive oversight of the four-stage audit process
• Provide direct oversight and management of 10 Floorplan Audit Coordinators, conducting thorough performance tracking against established service level agreements and implementing comprehensive training programs on FMS systems and audit methodologies
• Oversee systematic floor-by-floor facility evaluations that identify and document discrepancies between actual space configurations and FMS system records across the 42MM RSF portfolio
• Serve as primary liaison between Floorplan Audit team and GREF stakeholders including Regional Portfolio Management, Global Portfolio Strategy & Planning, Workplace Design and Construction, Internal Services, and Global Corporate Procurement
• Track and document audit completion rates, cycle times, and coverage metrics, developing and maintaining master project schedules showing audit timelines, resource allocation, and critical milestone tracking
• Implement quality assurance protocols to verify accuracy of audit findings before submission to Occupancy Planning teams and SDMT, ensuring standardized SIM ticket submission protocols are followed
• Provide regular performance reporting to AMER IFM Program Manager on audit completion status, discrepancy identification rates, and system update closure, preparing executive summary reports highlighting portfolio-wide trends
• Drive immediate discrepancy identification protocols and ensure rapid resolution of system inconsistencies, monitoring service level agreement compliance for floorplan changes, FMS updates, and CAD updates.

Program Manager, Space Data Audits

Research Analyst

• Closely monitor the office, industrial, flex, and life science commercial real estate market, including data related to properties, leases, sales, tenants, availabilities, and development.
• Develop comprehensive expertise in the local economy, including understanding the composition of jobs and industries, demographics, and the growth of companies within the market.
• Communicate data excellence and insights via traditional reporting products and the use of advanced data visualization tools, including JLL’s proprietary technology.
• Actively contribute to JLL’s internal data management system and adopt or discover new creative uses for its content and visualization tools.
• Publish quarterly market reports on the office and industrial sectors in assigned market(s).
• Contribute to client presentations by covering market intelligence, trends, and statistics.
• Develop strong relationships with internal and external clients and facilitate the use of research as a differentiator including being personally client-facing and externally focused on new business efforts.
• Keep track and inform brokerage leaders of local and national commercial real estate news.