Jones Lang LaSalle Americas, Inc.

Project Manager

• Lead and manage complex projects within mission-critical data center environments, ensuring 24/7 operational continuity and minimal downtime.
• Oversee technical operations including power systems, cooling infrastructure, fire suppression, security systems, and network infrastructure in accordance with JLL's mission and values.
• Apply advanced project management skills, tools, and techniques to manage project scope, quality, schedule, budget, resources, and risk in high-stakes data center environments.
• Develop and implement strategic plans to optimize data center operations, enhance service delivery, and maintain industry-leading uptime standards.
• Foster a culture of collaboration and teamwork among technical staff, promoting engagement and empowering team members to excel in mission-critical environments.
• Coordinate with data center technicians, engineers, and facilities staff to ensure seamless project execution.
• Establish and maintain project goals and success criteria that meet stringent client requirements for data center reliability and performance.
• Work closely with diverse client stakeholders including IT teams, facilities managers, and C-level executives to ensure minimal impact to critical operations and alignment with business continuity objectives.
• Identify and capitalize on opportunities for scope expansion and revenue growth within existing data center projects and client relationships.

Senior Project Manager

Engineer

• Carry out reactive maintenance repairs across various contracts
• Assess and order parts and equipment necessary for individual tasks
• Work to recognised industry standards at all times
• Participate in flexible working hours and out-of-hours emergency cover as required by the contract
• Undertake training as required to perform the duties of the role
• Assist other trades as/when required
• Update/close completed Reactive & PPM tasks on our CAFM System
• Ensure engineering standards are maintained in order to maximise efficient operation
• Inspect the condition of services and proactively deal with call outs/repairs as required and/or requested by management
• Attend emergencies, inside and outside of normal working hours
• Keep and maintain all company issued tools in a safe and working condition
• Produce technical and situational reports as required

Mobile AC Engineer

Manager

• Oversee site budgets, finance, maintenance/operations, contract services, procurement and helpdesk across the WA, SA and NT portfolio
• Engage stakeholders to ensure onsite client expectations are met
• Develop effective relationships across multiple organisational levels
• Act as the key point of contact for the facility portfolio
• Ensure vendors are well-managed, delivering timely services within budget
• Conduct facilities inspections within the portfolio, performing audits and assessments
• Plan and manage all contracts to ensure they are professionally delivered
• Continually assess contracts to seek best value on behalf of the client
• Monitor financial operations to ensure targets and control requirements are met
• Recommend continuous quality improvement practices and implement best practice
• Follow established escalation and incident reporting procedures

Retail Facilities Manager

Data Analyst

• Proactively identify, evaluate and share business use cases where advanced analytics, automation, machine learning, or AI can drive significant efficiency and value for JLL and our clients
• Manage data projects and pipeline based on business requirement, account impact, data availability, technical feasibility, and resource requirements
• Develop proof-of-concept solutions that demonstrate tangible business impact, with a track record of taking experimental approach to production
• Execute complete solution delivery from business case development through mockup and impact measurement, prioritizing speed-to-value through agile development and phased implementation approaches
• Provide regular updates to management on project progress, pipeline of opportunities, and technical challenges to ensure alignment and support for data science initiatives
• Collaborate with business stakeholders to understand problems, define success metrics, and validate solution effectiveness
• Navigate JLL's Azure and Databricks environment and technology landscape to identify the most effective tools and approaches for each business challenge, and maintain clear playbook, documentation and cross train for knowledge continuity
• Work with IT and platform teams to secure necessary permissions and troubleshoot technical barriers to implementation
• Maintain and enhance existing BI infrastructure while building advanced analytical capabilities that address real business needs

Data Analytics / Data Science Specialist

Director

• Lead, mentor, and manage teams of Occupancy Planning professionals embedded on major client accounts throughout the assigned region
• Act as the primary representative of the OPM business in the assigned region, nurturing client relationships and ensuring satisfaction with service delivery
• Cultivate and maintain strong partnerships with clients, driving consistent, high-quality occupancy planning and management services
• Proactively identify and pursue business growth opportunities within the market
• Work collaboratively with cross-functional leaders and teams to ensure smooth integration and consistent delivery of OPM services

Occupancy Planning and Management Delivery Director – Regional Lead

Operations

• Manage a Team of Associate Project Managers who support dynamic, fast-paced commercial real estate projects
• Work closely with regional teams, vendors and finance to support project execution
• Ensure deliverables are completed in a timely and efficient manner
• Serve as liaison between the client, finance, vendors and regional teams
• Develop and maintain relationships with client and key stakeholders
• Proactively identifies, reports, and solutions project and program risks
• Drive success with annual capital goals
• Ensure project closeouts and invoices are completed within established Client SLA for assigned Programs

Operations Lead

• Manage multiple Infrastructure Projects including switchgear, chillers, roofs, asphalt, and equipment replacements.
• Demonstrate full accountability for end-to-end management of projects.
• Lead project teams consisting of architects, engineers, contractors, and vendors.
• Provide weekly project activity updates to Team Lead.
• Manage Project Schedule, Budget, and Risk and provide activity updates.
• Develop risk management plans.
• Oversee and prepare accurate project documentation for all phases of construction.
• Manage vendors to ensure compliance with all project policies and procedures.

Infrastructure Project Manager

• Continuous assessment of facility infrastructure and processes with the ultimate goal of avoiding unplanned outages.
• Rigorous adherence to a Critical Environment Management program.
• Ensuring all compliance documentation is maintained.
• Maintain effective professional relationships with other teams including IT Hardware Planning, Security, Janitorial, Mail Services, Energy Management, client Property Management, and client Project Management teams.
• Recruiting technical staff that have sufficient skills and experience to support the critical facility.
• Effectively use staff by assigning responsibilities best suited to their capabilities
• Consistently seek opportunities to develop staff through training, stretch assignments, mentoring, shadowing other staff, etc.
• Ensure incidents are escalated effectively
• Be accountable for assigned KPIs and other service targets.
• Coordinates, reviews, and approves construction and maintenance work orders
• Creates and maintains annual PM schedule and adjusts as necessary to adapt to events out of the team’s control
• Ensures that third party vendors are scheduled, work orders are accurate, and well documented
• Support creation of annual OPEX budgets and strive to operate the facility within the budget, including the timing of budgeted OPEX spend.
• Contribute to CAPEX planning by identifying significant non-annual spend items needed in the next five years.
• Contribute to quality reviews of procedures for content, clarity, and accuracy.
• Responsible for general condition of the facility such as cleanliness, organization of tool rooms, technical part storage, spare part inventories, etc.
• Continuous focus on safe work conditions, safety procedures, proper use of PPE, and safety training.

Chief Engineer, Data Center

Product Designer

• Maintain design guidelines and coordinate content with stakeholders
• Support the development of design concepts and block plans
• Review and comment on design documents
• Provide design support to project managers and external design teams
• Collaborate with various consultants and product vendors
• Prepare presentation materials and assist with presenting design topics
• Keep up to date with emerging trends and insights in design best practices
• Incorporate sustainability strategy into design and construction projects
• Support dashboard reporting and monitor progress against plan

Design Manager

• Monitor client assets including network systems, alarms, and building automation to ensure full operational status and escalate any potential impacts
• Coordinate and manage building-related incidents, determining severity levels and executing appropriate notifications to occupants, engineering staff, and stakeholders
• Ensure compliance with policies and procedures for alarm management, mechanical infrastructure monitoring, fire and life safety systems, and record keeping
• Track, escalate, and communicate incidents with business disruption potential through established protocols and channels
• Assist field operations with equipment troubleshooting using building automation system data, trend analysis, and system overrides
• Monitor and coordinate building shutdown activities through automation systems and validate vendor activity approvals
• Conduct proactive virtual tours of facility systems to verify proper operation and identify potential issues
• Generate, process, and manage work orders in designated systems while dispatching technicians and following up appropriately
• Review, manage, and issue shift reports while providing coaching, training, and quality assurance oversight for team members

Technical Operations Lead

Technical Program Manager

• Lead comprehensive daily operations across Arizona, North Carolina, and Pennsylvania Global Support Centers ensuring 100% operational readiness
• Drive incident management events with systematic Root Cause Analysis implementation and real-time coordination across multiple facility systems
• Conduct morning facility readiness assessments, infrastructure evaluations, and proactive building monitoring with critical space tours
• Inspire and develop a team of professionals through mentoring, performance management, and innovative training programs including comprehensive 90-day new hire development
• Oversee Building Automation Systems (BAS), Siemens Fire Panels, radio communications, and Video Teleconferencing infrastructure
• Coordinate advanced technical support for workstations, systems integration, and infrastructure maintenance with real-time contractor and technician management
• Execute comprehensive quality assurance programs with monthly audits, weekly engineering meetings, and bi-weekly certification monitoring
• Provide after-hours escalation support during on-call rotation (Monday-Friday 7 PM - 6 AM) and weekend/holiday coverage with 2-hour response requirements
• Maintain extensive reporting systems for executive leadership including monthly Director reports, quarterly business reviews, and annual strategic planning initiatives

Technical Operations Manager

Analyst

• Support the Account Technology Team in process overviews, technology system audits, and data reviews.
• Create high-level technology visuals and work on process documentation updates
• Collaborate with team to develop and refresh various reporting tools such as, MS PowerPoint documents, MS SharePoint pages, and Smartsheet reports
• Assist in aligning our account technology strategy and delivery teams, providing a holistic perspective into CRE technology.

Technology Analyst Internship

• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions with methodology for accomplishing and/or managing goals and objectives
• Establish and maintain project goals and success criteria that meet both JLL and Client needs
• Build and maintain rapport with client representatives and ensure that the scopes of project and outside business forces affecting the project is fully understood
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation
• Develop detailed project budget based on historical and market data and clearly defined set of budget assumptions
• Act as the primary senior level contact with the client throughout the duration of the project
• Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff
• Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended time-frames
• Prepare various RFPs needed for vendor and contractor services as well as manage the contractor, vendor selection process
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects

Vice President

• Partner with the Global Design Advisory Retail & Branding Lead to develop and execute comprehensive strategic plans for the Experiential Branding practice.
• Drive profitable business growth through strategic planning, management reporting, and performance analysis.
• Build and expand specialized design teams/studios to deliver exceptional experience design solutions in retail, workplace, healthcare, hospitality, higher education, and financial services.
• Serve as a thought leader and subject matter expert in branding and digital design.
• Foster client relationships both internally across the enterprise and externally with C-Suite and senior leadership levels.
• Implement standardized processes and quality control measures in partnership with Global Design Advisory Retail & Branding Lead.
• Establish and monitor key performance indicators aligned with AMER business metrics.
• Lead, mentor, and develop a high-performing design team, fostering a culture of collaboration, knowledge-sharing, and continuous improvement.

SVP, Experiential Branding Lead

• Review and develop construction cost budgets for feasibility studies, preliminary, schematic, design documents & construction document budgets in support for client construction projects
• Cost report management and monthly reporting
• Compare budget costs to benchmark pricing information, analyze quantities and scope items as well as assist in value engineering
• Provide support during general contractor and architect sourcing, while also participating in both the general contractor and architect interviews, bid leveling process, recommendation & award
• Compile project unit pricing and labor rates from contractors and ensure the contractors abide the rates throughout the project duration
• Enhance overall cost controls service delivery by increasing efficiency and improving processes
• Support in developing and maintaining customers historical cost benchmark for various project types
• Prioritize requests to meet or exceed the customers’ expectations
• Support the development and recommendations for a multi-year capital plan for the account
• Present findings around project demand and prioritization
• Provide superior client service through objective recommendations
• Enhance own professional and personal skills. Performance & Process ensure monthly review meetings are held with the regional clients to assess and confirm project health
• Work with internal and external clients to ensure the accuracy and continuous improvement of the capital forecast
• Drive technology enablement and adoptions with internal and external clients
• Ensure project requests are reviewed from various requestors and coordinate with stakeholders
• Build rapport with regional client representatives and ensure overall goals of the capital plan are fully understood
• Oversee the development and refinement of best practices and standards of excellence and ensure their incorporation into the project controls process and procedures
• Ensure the CPM’s review the regional projects for scope, budget, and schedule
• Review capital plan for bundling opportunities and efficiency gains
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.

Senior Project Manager

Mobile AC Engineer

Retail Facilities Manager

Data Analytics / Data Science Specialist

Occupancy Planning and Management Delivery Director – Regional Lead

Operations Lead

Infrastructure Project Manager

Chief Engineer, Data Center

Design Manager

Technical Operations Lead

Technical Operations Manager

Technology Analyst Internship

Senior Project Manager

SVP, Experiential Branding Lead

Senior Cost Manager