Senior Manager, Technology Operations

Jones Lang LaSalle Americas, Inc.

Senior Manager of Technology Operations at JLL bridging engineering operations and strategic technology deployment. Leading digital transformation and enhancing operational efficiency for diverse client portfolios.

Posted 6/26/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Develop and execute operational technology workflow strategies aligned with divisional and client objectives, driving digital transformation and workflow optimization across multiple accounts.
Serve as a technology resource in discussions and business development, articulating the value of workflow automation, advanced analytics, integrated systems, and smart buildings.
Support end-to-end program and project management for new technology deployments, enhancements of existing platforms (CMMS, BMS, IoT, data integration), and process improvement initiatives.
Direct operational workflow improvements, including route optimization, asset data validation, and technology adoption, to enhance field service delivery in highly distributed retail, financial service, and critical facility portfolios.
Champion the deployment of AI-driven workflow automation, predictive maintenance, intelligent scheduling, and analytics platforms to enhance process efficiency and service outcomes.

Requirements

What you’ll need

Minimum 7–10 years in operational technology, facilities management, engineering, or FM technology program management.
Proven expertise with major building automation systems (BMS, DDC), CMMS/work order systems, IoT, asset management, and complex system integration.
Demonstrated experience optimizing field operations across large, geographically diverse portfolios—including expertise in union labor coordination, vendor/contractor management, and compliance.
Strong track record executing technology-enabled process improvements, workflow automation projects (AI, BI), and advancing data governance standards.
Deep program/project management experience, including financial acumen (budgets, ROI analysis), portfolio-level reporting, and resource planning.
Proficiency in IT/OT security, technology infrastructure, disaster recovery, and patch management.
Exceptional executive communication, stakeholder influence, and ability to drive cross-functional programs to successful outcomes.

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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Hard Skills & Tools

operational technologyworkflow automationadvanced analyticsbuilding automation systemsCMMSIoTasset managementprocess improvementsAI-driven automationdata governance

Soft Skills

executive communicationstakeholder influencecross-functional program managementvendor managementunion labor coordinationfinancial acumenresource planningproject managementteam leadershipproblem-solving