Johnson & Johnson

Sales

• Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on HCP offices and Mental Health Community Centers both in-person and virtually.
• Effectively uses assigned budgets to achieve territory objectives.
• Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Maintains current understanding of local market, practice structures, evolving customers, and key influencers.
• Routinely shares such information with relevant internal Intra-Cellular stakeholders.
• Provides input into resource allocation decisions across customers/region.
• Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
• Works with Regional Business Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
• Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborates with other Neuroscience Sales Specialists on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
• Effectively inform and build a business plan based on depth and breadth of customer business needs, resources and products.
• Complete all company and job-related training as assigned within the required timelines.

Neuroscience Sales Specialist – Innovative Medicine

Account Executive

• Meet or exceed sales expectations within assigned geographies
• Develop superior product and disease state knowledge
• Engage in in-depth clinical dialogue with healthcare professionals
• Create local strategic and tactical plans
• Manage budget and expense within assigned territory
• Collaborate with District Manager and stakeholders to develop a local business plan
• Capitalize on formulary approvals and business opportunities

Neuroscience Sales Representative – Johnson & Johnson Innovative Medicine

Operations

• Lead the overall logistics relationship with targeted customers and develop, implement, and monitor supply chain/operational efficiency initiatives.
• Work in a team environment to optimize the end-to-end customer experience.
• Support customer relationships and build/implement mutually beneficial business policies, procedures, and services.
• Serve as the supply chain point of contact and advocate for focused customers and support the flow of data and information amongst team members.

Deliver Channel Operations Co-op

• Responsible for meeting or exceeding sales expectations within their assigned geographies in an ethical and compliant manner.
• Understand and identify customer needs, aligning marketing resources and supporting pull-through activities.
• Accountable for embodying and communicating Intra-Cellular’s corporate vision of improving the lives of patients suffering from neuropsychiatric disorders.
• Develop superior product and disease state knowledge to engage in in-depth clinical dialogue with healthcare professionals.
• Create local strategic and tactical plans, differential resource allocation, and accountability for effective application of budget and expense management within their assigned territory.
• Drive sales performance to ensure sales forecasts are met or exceeded by calling on HCP offices and Mental Health Community Centers both in-person and virtually.
• Use assigned budgets to achieve territory objectives.
• Customize discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Maintain current understanding of local market, practice structures, evolving customers, and key influencers.
• Share information with relevant internal Intra-Cellular stakeholders.
• Provide input into resource allocation decisions across customers/region.
• Identify and select programs/resources available and appropriate for customers, practice, and/or system.
• Collaborate with Regional Business Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
• Capitalize on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborate with other Neuroscience Sales Specialists on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.

Neuroscience Sales Specialist

• Lead the strategic deployment and governance of learning delivery across Patient Service Center (PSC)
• Ensure that learning initiatives are executed through scalable, disciplined delivery models that align to business priorities, operational capacity, and compliance standards
• Provide enterprise-level oversight of delivery feasibility, capacity trade-offs, and execution readiness
• Design and build the foundational learning delivery & operations strategy for PSC that aligns with business priorities and future capability needs
• Translate PSC's learning strategy into scalable delivery models by defining how curricula, learning plans, and capability priorities are deployed across the enterprise
• Serve as a strategic liaison for PSC Learning & Development (L&D) to ensure learning delivery approaches are aligned to workforce capacity, staffing strategies, and evolving business priorities
• Drive continuous evolution of delivery strategy, incorporating feedback, performance insights, and operational changes to improve efficiency, learner impact, and business outcome
• Up to 20% travel may be required.

Associate Director, Learning Operations

Communications

• Develop communication materials supporting onboarding, learning updates, launches, and process changes.
• Draft tactical assets such as announcements, desk drops, job aids, leader talking points, recaps, and reinforcement materials.
• Coordinate reviews, edits, approvals, and version control with stakeholders.
• Support execution of communication rollout plans in partnership with program and learning teams.
• Maintain organized communication assets aligned to approved sources of truth.
• Track communication timelines, deliverables, and status updates.
• Partner with learning and operations teams to align communication timing and format with frontline needs.
• Other duties as assigned.

Communications Specialist

Learning and Development

• Design and develop high-quality learning experiences that support onboarding, ongoing enablement, and capability development for Patient Service Center (PSC) employees
• Partner with key stakeholders to clearly understand learning demand needs, performance objectives, target audience, metrics strategy, and any other deployment details to help inform content sourcing decisions
• Design engaging and learner-centric learning experience using appropriate adult learning and the right modality mix (instructor led – both in person and virtual training, eLearning, job aids, etc.)
• Create a high-level design document, storyboard, and/or rapid prototyping, and recommend approaches that enhance the quality of the learning experience; own accountability of the learning vision from creation to deployment
• Update and revise learning content based on product updates, process changes, feedback from delivery, or operational needs
• Ensure all learning materials are accurate, version controlled, follow the appropriate approval processes and are aligned to approved sources of truth

Instructional Designer

• Manage end-to-end execution of PSC onboarding programs, including cohort planning, sequencing, certifications, and cross-functional alignment.
• Coordinate learning enablement for new product launches, process changes, and priority initiatives impacting PSC.
• Conduct change impact assessments and partner with learning and business leaders to define onboarding, training & communication needs.
• Lead learning communications and engagement, ensuring messages are clear, timely, and aligned across stakeholders.
• Track milestones, risks, and dependencies, providing regular updates to PSC L&D leadership.

Manager, Onboarding & Communications

• Oversee daily learning operations activities, including training schedule inputs, enrollments, completions, certifications, and LMS data accuracy.
• Ensure training plans and calendars are operationally supported and executed on time.
• Maintain accurate learning records, training catalogs, and documentation to support audit readiness.
• Support onboarding, recurring training and priority initiatives by ensuring operational coordination and readiness.
• Identify and resolve issues related to data integrity, timelines, and learning administration.
• Directly manage a team of Learning Facilitators to include goal setting, work prioritization, coaching, and performance feedback.
• Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities.
• Serve as a key point of coordination between Learning Operations, Instructional Designers and PSC partners on operational timelines and readiness.

Supervisor, Learning Operations

• Provide enterprise leadership for the design, documentation, governance, and lifecycle management of scientific computing, analytics, and AI platforms.
• Own infrastructure investment planning across cloud and high-performance computing environments, balancing scalability, cost efficiency, reliability, and long-term sustainability for advanced analytics and AI workloads.
• Ensure platforms are validated, secure, regulatory-ready, and compliant, and establish standards and best practices that enable interoperable, resilient solutions
• Define and evolve scientific computing, analytics, and solution architecture strategies aligned with SDS priorities and R&D objectives.
• Lead multi-year technology and infrastructure roadmaps, providing authoritative architectural direction that strengthens flexibility, stability, usability, and long-term sustainability.
• Translate complex scientific and operational needs into coherent technology strategies and operating plans, advising senior leadership on opportunities to enhance interoperability and platform effectiveness.
• Advance innovation in scientific computing, automation, and analytics by identifying, evaluating, and scaling emerging technologies.
• Convert innovation into operational capabilities that improve decision quality, productivity, and efficiency.
• Guide the application of advanced analytics, scenario planning, and quantitative insights to enable strategic decision-making and sustained scientific and business value.
• Engage stakeholders and build strong relationships with internal and external partners to communicate and support technology strategy.
• Prepare and present reports and dashboards to senior leadership, offering insights on the technology roadmap, solutions, and adoption.
• Oversee vendors, budgets, performance, risk, and compliance for scientific computing platforms and initiatives. Ensure inspection-ready delivery through validated systems, documented processes, required training, and adherence to SOPs and quality standards.
• Ensure compliance and quality for self and team, complete necessary SOPs, training, job aids, track project time, and deliver timely, high-quality results.

Director, Scientific Computing Operations

Medical Director

• Lead development and deployment of analytics & AI approaches to support safety signal detection and translational interpretation.
• Apply model governance, versioning, and validation practices aligned with R&D AI expectations.
• Build analytic workflows to ingest, triage, and interpret AE/safety signals with safety partners, generating actionable hypotheses.
• Design, develop, and maintain scalable data pipelines to acquire, integrate, and manage relevant R&D/safety data from diverse sources.
• Transform raw inputs into standardized, analysis-ready, AI-ready datasets for modeling and decision support.
• Build and evolve data repositories and data models; optimize data flows for structured and unstructured data.
• Implement data quality and performance standards, KPIs, and monitoring to ensure accuracy and consistency.
• Establish data versioning and lineage to support traceability, compliance, and documentation of data architectures/workflows.
• Partner with data engineering and ontology/knowledge-graph teams to advance harmonized scientific data models and interoperability.
• Translate safety insights into clear feedback for Discovery to inform next-generation molecule design (closed-loop learning).
• Define priorities and align stakeholders on a roadmap; communicate progress and recommendations to senior leadership.
• Build, mentor, and lead a high-performing Data Science team for this new and exciting area.

Director, R&D Data Science – Digital Health

Director

• Implement and execute the Electrophysiology commercial strategy by managing sales and clinical personnel and activities to maximize profitable sales growth in a rapidly growing marketplace.
• Drive top line regional sales results in line with business plan including defining and managing the monthly and annual sales objectives for all the sales and clinical personnel.
• Meet and exceed sales targets for the region of the US.
• Provide accurate sales forecasts and develops and executes tactical sales plans including quotas and account objectives.
• Partner with Area Director to develop appropriate commercial strategies to maximize business outcomes.
• Manage the Regional budget.
• Coach and manage (directly) the performance of the regional pods, including Territory Managers, Clinical Account Specialists and Ultrasound Specialist.
• Implement company's commercial, field training and product and services marketing strategies and tactics through the organization under their responsibility.
• Recruit, develop and retain talent in the region (e.g., selection, performance management, succession planning, development planning, retention planning, etc.).
• Assess clinical, technical, and commercial skills of the regional team.
• Responsible for developing strong customer relationships within the region with key clinical and commercial stakeholders.
• Execute organizational development and change.
• Participate as an active member of the US Sales & Field Services leadership team to ensure effective execution of global and national strategies at a regional level.
• Create positive change and create an environment of team engagement and motivation.
• Understand, adhere to, and hold team accountable for adherence to Company programs, policies and procedures (e.g. pricing models, expense reporting, compensation, healthcare compliance, etc.).

Regional Business Director – Electrophysiology

• Execute approved pricing strategies: Draft, negotiate and Execute Master Agreements, Product Documents, Amendments, Notices, Waivers, NDA’s (“Contract Documents”), with Provider Channel Customers as assigned by the Director of Offer Development.
• Maintain all Contract Documents associated with these customers.
• Serve as the lead negotiator for assigned customers or novel and complex arrangements in the Provider Channel.
• Manage and lead the redlining process and the escalation of off template language.
• Review contracts to ensure accuracy and compliance to guidance documents, pricing strategies, and respective approvals.
• Lead and partner with a cross-functional team of key stakeholders during the strategic contract development process for assigned customers with Account Management, Contract Strategy and Analytics, Enterprise Contract Management (Payments, Contract Validation & Analytics) and Law Department.
• Maintain a high level of communication with business partners to share market and business insights.
• Deliver and create clear and concise communications and presentations using approaches that highlight the most pertinent information for key stakeholders and leadership that mobilizes for action.
• Develop Process Narratives, Standard Operating Procedures (SOP) and Work Instruction (WI) that define the approved procedures for developing and executing Agreements with its customers.
• Ensure that all Agreements are drafted in a compliant manner.
• Ensure that all Agreements comply with the laws and regulations that govern the Pharmaceutical industry, the Guidance Documents issued by the J&J Legal Department, and Janssen policies and procedures.
• Ensure that all approved Agreements are managed according to the JJHCS Records Management procedures.
• Serve as the liaison between Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management, and other key stakeholders to resolve issues involving contract language and payment issues, after the contract is executed.
• Effectively collaborate with peers to balance workload across the customers.
• Lead planning activities to ensure all contract activity is prioritized and aligned on with appropriate stakeholder alignment.
• Develop and own existing and new capabilities to drive greater end to end efficiencies and insights, based on self-identified business needs.
• Lead contract training sessions for Account Management and other business partners as requested.
• Actively participate in talent management and leadership within the Provider Offer Development team. This includes direct and indirect talent management, matrix talent management, coaching and mentoring.

Associate Director, Strategic Customer Group Offer Development

• Develop and maintain relationships with current and future industry experts, including Physicians, Advanced Practice Providers, and Biologic Coordinators
• Build and manage Key Opinion Leader relationships across a select number of districts.
• Organize and manage KOL activities and events to support the brand's KOL engagement strategy.
• Identify and vet promotional speakers, coach speakers, and manage communications with promotional speakers.
• Lead or partner with home office-based teams to develop and deliver marketing and educational programs.

Associate Director, Thought Leader Liaison, Dermatology

Insurance

• Support the end-to-end contamination control and sterility assurance practices for the development of new products and/or sustainment of commercial products.
• Provide input for the following for increasing complexity projects: Design for cleanability, Design for decontamination, Design for sterilizability.
• Drive selection of sterilization modality, validation approaches and validation of the sterilization process.
• Generate sterilization product adoptions.
• Support the regulatory approval of sterile and non-sterile new products, including internal research & development products, new acquisitions, and strategic partnerships.
• Support the implementation of new innovations in the areas of contamination control, terminal sterilization, and reprocessing.
• Provide sterility assurance and contamination control support for procurement activities that relate to sterile, non-sterile or microbiologically controlled products.
• Lead non-conformance/CAPA pertaining to product cleanliness and sterility assurance.
• Provide support to internal and external audits.