Global Digital Commercial Solutions Lead

Johnson & Johnson

Global Digital Commercial Solutions Lead at Johnson & Johnson responsible for digital marketing enablement solutions. Leading strategies across business units and ensuring effective sales support with digital tools.

Posted 7/11/2026full-timePalm Beach Gardens • Florida, Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $122,000 - $245,000 per yearWebsite

About the role

Key responsibilities & impact

Own the global product strategy, roadmap, and governance for FSO marketing enablement solutions across all DePuy Synthes business units and markets.
Define and maintain the product vision for a future-state unified enablement platform that consolidates fragmented solutions (Salesforce Communities, Showpad, SharePoint, and others) into a streamlined, scalable experience.
Serve as the primary business product owner interfacing between the FSO commercial organization, Business Unit marketing teams, and the Dx team to ensure the enablement solution meets real field needs and integrates within the broader DS digital ecosystem.
Establish platform governance, standards, and change-control processes for all marketing-owned, FSO-facing digital solutions.
Lead a structured, design thinking-driven discovery process to develop a deep understanding of FSO needs, pain points, and workflows across markets and business units.
Conduct field research, stakeholder interviews, and journey mapping exercises to surface unmet needs and define the requirements for a future-state FSO enablement solution.
Synthesize discovery insights into actionable product requirements, user stories, and prioritized feature roadmaps that reflect the realities of how the selling organization operates.
Evaluate current-state FSO enablement solutions across BUs and markets, identifying redundancies, gaps, and opportunities for consolidation and improvement.
Define requirements for a future-state DS enablement solution that supports all markets and BUs, integrates with the broader DXP ecosystem, and delivers a more seamless journey from marketing content creation to field activation.
Define KPIs for FSO enablement solution effectiveness, including adoption, content utilization, rep engagement, and downstream commercial impact.

Requirements

What you’ll need

Bachelor's degree required; MBA or advanced degree preferred
8+ years of experience in digital product ownership, sales enablement, marketing technology, or a related field
Demonstrated experience as a senior business product owner for digital platforms or tools in a commercial or field-facing context
Proven ability to conduct user research, journey mapping, and design thinking-driven discovery to inform product requirements
Experience managing or consolidating multiple digital solutions across a complex, matrixed organization
Strong cross-functional stakeholder management and communication skills, with the ability to influence without direct authority
Experience operating in regulated industries (MedTech, pharmaceutical, healthcare) with an understanding of compliance requirements relevant to commercial content
Strong project and release management skills with the ability to manage multiple concurrent initiatives
English required

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product StrategyProduct RoadmapRequirements DefinitionFeature PrioritizationKPI DefinitionDesign ThinkingJourney MappingField ResearchChange Control ProcessesDigital Solutions Evaluation

Soft Skills

Cross-Functional CommunicationInfluencing Without Authority

Certifications

Bachelor's DegreeMBA or Advanced Degree Preferred