Johnson & Johnson

Director

• Set the Commercial Capability Strategy, define and own the commercial training and development vision, aligning to enterprise strategy and business priorities.
• Own the end‑to‑end commercial capability agenda, ensuring that selling, leadership, economic, and execution skills are developed through integrated academies, role-based journeys, and technology-enabled delivery.
• Lead, coach, and develop the Commercial Training & Development team; ensure accountability, set clear objectives, operating rhythms, and standards for capability building, content quality, facilitation excellence, and stakeholder partnership.
• Establish integrated annual learning plans (including needs assessment, curriculum architecture, delivery modalities) and quarterly enablement roadmaps aligned with business priorities (e.g., launches, Sales Plan of Action, segmentation, and channel strategies).
• Develop the strategy and oversee onboarding for new hires and role transitions, ensuring effective time-to-productivity outcomes and consistent capability baselines across roles and regions.
• Drive development and reinforcement of core selling capabilities (e.g., clinical selling, economic/value selling, account management, objection handling, negotiation, and territory planning).
• Partner with cross-functional leaders to translate strategy and product/clinical content into clear, compliant, field-ready learning experiences and tools.
• Ensure training content is accurate, current, and aligned to approved claims, messaging, and promotional practices; implement review/approval processes and version control.
• Develop and scale train-the-trainer approaches, facilitation guides, and leader-led enablement to expand reach and consistency.
• Oversee learning measurement strategy, including proficiency/certification, adoption metrics, and impact/effectiveness indicators tied to execution KPIs.
• Champion field technology and tool adoption (e.g., CRM/Salesforce, enablement platforms, analytics), partnering with Sales Operations to improve utilization and productivity.
• Manage vendor relationships and budget planning to optimize external resources, platforms, and content development capabilities.
• Promote a culture of continuous learning, feedback, and inclusion; embed leadership behaviors and development pathways for commercial roles.

Director – Commercial Training, Development

Strategy

• Own and lead the end-to-end development and implementation of training strategies for Sales and other Commercial leaders, focusing on developing core competencies, leadership skills, and commercial excellence.
• Translate Commercial strategy and business priorities into clear capability roadmaps, designing and delivering effective and scalable role‑based leadership and commercial capability journeys.
• Lead and develop a high-performing team of trainers (one dedicated to Sales Rep onboarding, and one for other commercial training, including Strategic Account Managers, Marketing and General Management Development), building capability, clear accountability, and strong succession within the team.
• Partner closely with Sales (District Business Managers, Regional Sales Directors) and other Commercial leaders identifying priority skills and developing competency training plans (virtual and hands-on facilitation) to drive business outcomes.
• Collaborate with leaders to design personalized, data‑driven, and measurable learning journeys, leveraging learning technology platforms, assessments, and feedback to track readiness, progress, and impact.
• Monitor training effectiveness, refining content and delivery based on performance outcomes, metrics and leader feedback.
• Liaise with the broader Commercial Training & Development team to incorporate best practices and utilize/adapt content from peer-led Commercial Skill Academies to drive innovation and continuous improvement of Sales and Commercial leadership programs.
• Stay current with industry trends in sales and marketing leadership development, fostering innovative approaches to learning.

Associate Director – Strategic Development

Manager

• Promote & sell Impella® product line to established customers (physicians and Heart Teams including Interventional Cardiologists, Cardiac Surgeons, and Administrators).
• Identify new customers (physicians and hospitals) and lead the efforts in activating new centers.
• Create account/territory business plans and build programs.
• Exceed sales for assigned territory.
• Initiate Impella® development activities focused on increasing awareness in the market.
• Lead clinical teams whose expertise help drive Impella® adoption in assigned territory.

Associate Area Manager – Heart Recovery

Sales

• Identify and foster relationships with key stakeholders and decision makers across the facility.
• Assure critical enablers are used effectively (i.e. people, process, programs, tools, and technology to meet customer needs).
• Manage and coordinate appropriate “Demand” and “Access” resources, tailored to specific facility level needs.
• Create a facility level cost-benefit analysis for deploying resources and prioritizing the opportunities.
• Leverage and collaborate across MedTech Surgery for resources to meet facility needs.
• Examine contract issues, (i.e., tier change proposals) and based upon financial analysis, arrive at the best recommendation/decision for the customer and company.
• Apply business intelligence tools to identify facility specific growth opportunities.
• Manage a team of sales representatives and conduct periodic field visits to develop their selling skills.
• Coach sales representatives to achieve individual development plans.
• Responsible for coaching and career development of sales representatives.
• Recruit and hire to ensure that all territories are filled with the most qualified sales associates.
• Lead team to complete the selling process in a concise, compliant, professional, ethical, and persuasive manner; leading the customer to action.
• Demonstrate the ability to handle customer product questions and objections in a manner that is consistent with sales training methodology; conduct sales presentations using current sales methods.
• Understand appropriate surgical use of products within defined surgical specialties, and coach sales representatives to target and segment customers accordingly.
• Conduct business and set the tone for the team or for others in accordance with the Business Conduct Policy, HCC, and other J&J policies and procedures.

Regional Sales Manager

QA Engineer

• As a Co-op/Intern in the Quality Engineering organization, you will have the chance to: Use state of the art tools and take advantage of training courses offered on-site.
• Perform testing, experimentation, verification, and validation to support product design.
• Assist in developing laboratory testing, interpreting data results, and recommending next steps.
• Learn and perform various statistical analysis techniques.
• Create and update risk management documents like FMEAs, Quality plans, and complaint analyses.
• Strengthen communication and leadership skills.
• Meet with Quality management to discuss risks and opportunities for the respective projects.
• Will work in Operations Quality and Supplier Quality Engineering.
• May also work on projects for the equipment/calibration team.
• Will report directly to, and receive assignments from, the team Quality Manager while also working with the broader team for additional assignments.

Quality Engineering Intern

Business Development Rep

• Leads business development activities, including coordinating business case development, providing input on proposed deal structure and terms and negotiating term sheets and contracts with Partners.
• Works as a core member of the Oncology business development team, collaborates with Therapeutic Area leadership, External Scientific Innovation and other Sr. Management to impact decision making.
• Prepares briefing and discussion materials on recommended transactions.
• Manages concerns, risks, and issues during negotiations by addressing questions and problems through analysis, research and seeking internal stakeholder feedback.
• Leverages consulting, technical, analytical, and management skills to deal with execution issues including due diligence, valuations, and post-transaction operational considerations.
• Uses competitive analysis to evaluate, filter, and prioritize opportunities.
• Prepares ad hoc analyses as needed.
• Supports, and documents the lifecycle of each opportunity and project.
• Partner with BD, R&D and J&J Innovation Centers to coordinate Partner interactions at key industry events (e.g., JP Morgan Conference, BIO, etc.) and may participate in partner discussions.
• Manages the tracking of opportunities and alliances with regard to key decision/inflection points.

Director, Business Development – Oncology

Account Executive

• Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on predominantly Primary Care HCP offices and select PC targets within both in-person and virtually.
• Develop superior product and disease state knowledge and effectively educate and engage healthcare professionals in dialogue about clinical evidence, approved indications, and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
• Effectively uses assigned budgets to achieve territory objectives.
• Customizes discussions and client interactions based on customer’s needs in a compliant and ethical manner.
• Function independently with sales proficiency to drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations.
• Maintains current understanding of local market, practice structures, evolving customers, and key influencers.
• Routinely shares such information with relevant internal Intra-Cellular stakeholders.
• Provides input into resource allocation decisions across customers/region.
• Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system.
• Provides special education to healthcare providers through appropriate programs that fall within ITCI’s ethical guidelines.
• Works with District Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives.
• Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan.
• Collaborates with other Neuroscience Sales Specialist-II’s on common objectives and sharing of best practices.
• Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting.
• Expected to meet or exceed all NSR deliverables.
• Effectively create and build a compliant business plan based on depth and breadth of customer business needs, resources and products.
• Complete all company and job-related training as assigned within the required timelines.

Neuroscience Sales Representative

Operations

• Oversees transportation activities to ensure shipments are delivered timely and safely.
• Requires strong collaboration with business partners, distribution centers, manufacturing sites, control tower, procurement, trade operations, planning, finance and quality.
• Subject matter expert supporting core teams in route optimization, mode conversion, shipment consolidation, and network changes while ensuring quality and compliance.
• Develops and implements transportation strategies that are closely aligned with organizational objectives, focusing on efficiency, cost-effectiveness, and business partner satisfaction.
• Monitors and analyzes performance metrics, including budget versus actual expenditures and service quality indicators, to identify areas for improvement and implement corrective actions.
• Manages relationships with transportation suppliers to obtain optimal services and ensures suppliers comply with organizational standards and requirements.
• Acts as a regional representative on the global crisis management team, providing essential support during emergencies and ensuring clear, timely communication across levels of the organization.
• Leads by example, maintaining high standards of professionalism and customer service, while mentoring and motivating team members.

Transportation Operations

• Lead end‑to‑end supply chain improvement initiatives, including facilitating cross‑functional workshops and driving implementation in partnership with Functions and Value Chain Leaders (VCLs)
• Assess process maturity, define improvement roadmaps, and ensure disciplined execution and follow‑up
• Ensure E2E process alignment and connectivity to optimize overall value chain performance, including cycle time, inventory, agility, and cost
• Leverage advanced analytics to identify, prioritize, and quantify improvement opportunities and measure sustainable outcomes
• Embed analytics and insight generation into VCM processes to support operational and strategic decision making
• Drive digitalization of E2E supply chain processes, including application of digital twin, process mining, control tower concepts, and resilience and performance management enablers
• Role‑model the use of advanced analytics and modeling to enable fact‑based trade‑off decisions
• Support the design and deployment of best‑in‑class Value Chain Management processes, including maintaining and evolving standard design and optimization toolkits
• Document and govern proven practices to enable standardization, knowledge sharing, and sustainability
• Partner with Value Chain Teams to support strategic product and supply chain roadmaps
• Lead, coach, and mentor teams using Business Process Management and Continuous Improvement methodologies
• Drive adoption of one common language, standards, and ways of working across VCM

Director, Value Chain Excellence

Supply Chain

• Serves as a people leader within the Inventory Planning department.
• Helps establish and implement projects, programs, and processes in support of the organization's overall supply chain planning strategy.
• Applies advanced knowledge of the inventory planning field to establish best of class policies, procedures, and plans for the area.
• Accountable for execution and quality of regional/global inventory initiatives.
• Trains, manages, and develops junior analyst(s) to enhance the organization’s pipeline of talent.
• Own and execute Inventory Planning projects with direct accountability for one of the company’s business platforms.
• Own programs and processes that support the overall supply chain planning strategy.
• Manage key relationships in a matrixed organization, including Value Stream, E2E Planning, Supply/Demand Planning, Regional Planning, Operations, etc.
• Improve inventory management policies, standards, guidelines, systems and procedures to drive best-in-class practices.
• Lead and coordinate Regional and/or Global inventory initiatives including Inventory Entitlement, Multi Echelon Inventory Optimization (MEIO), Inventory Replenishment Policies, SLOB prevention/reduction, Inventory Projections/Reporting/KPIs, IBP integration, master-data improvements and inventory optimization projects (including tracking and governance).
• Deliver trainings, knowledge sharing and development activities to keep the team informed on trends and new practices in inventory management and supply chain planning.
• Maintain hands-on analytic and planning responsibilities as needed; validate and approve key analyses and recommendations prior to stakeholder delivery.
• Ensure high standards of documentation, data integrity and reproducible analyses.
• People-management responsibilities (direct report = 1) Directly manage one inventory analyst/specialist: run regular 1:1s, set clear objectives, assign work and prioritize tasks.
• Coach, mentor and develop the direct report’s technical skills and career growth through regular feedback, development plans and training opportunities.
• Conduct performance reviews, set measurable goals and monitor progress; provide corrective coaching when needed.
• Review and approve the direct report’s deliverables and sign off on key outputs affecting inventory policies or financial metrics.
• Participate in hiring and onboarding for the inventory planning team when needed; provide interview support and input on candidate selection.
• Advocate for team priorities with cross-functional stakeholders and negotiate resources and timelines.

Global Hub Inventory Manager – Joints, Orthopedics

• Define and communicate the Product Group vision, strategy, goals, and measurable outcomes for Participant Data Collection; co-shape strategic demand with business partners and align business and technology strategies.
• Own value delivery and roadmap outcomes across the participant data collection application landscape, including EDC, Safety Gateway, eCOA, and EHR-to-Sponsor data exchange, ensuring a cohesive end-to-end experience.
• Partner with clinical, safety/pharmacovigilance, data management, quality, and technology leaders to translate needs into prioritized product roadmaps, releases, and capabilities.
• Ensure product teams are building the right things by establishing clear product intent, success metrics, and governance; manage stakeholder expectations and trade-off decisions.
• Lead cross-product roadmap and release planning; identify and resolve dependencies, risks, and resource collisions across teams and adjacent Product Groups.
• Define and track metrics focused on business value realization throughout the product lifecycle (e.g., adoption, cycle times, quality/compliance outcomes, end-user KPIs, team health, and product group maturity).
• Drive Quarterly Business Reviews (QBRs) and other executive forums for the Product Group, communicating progress, outcomes, risks, and investment needs.
• Partner with portfolio and funding leaders to plan capacity, manage budgets/financials, and ensure appropriate funding allocation aligned to value delivery.
• Enable successful rollout, training, and continuous improvement across the product lifecycle, collaborating across functions/regions/markets as applicable.
• Champion a culture of agility, accountability, and inclusion, and develop/retain talent to sustain high-performing product teams.

Director, Product Group Leader

Account Manager

• Achieve or exceed sales objectives within Local Healthcare Market (LHM)
• Develop and execute strategies to identify patient opportunities and drive demand
• Ensure alignment with internal field partners
• Build and strengthen business relationships with LHM partners
• Analyze qualitative and quantitative market data to assess business opportunities
• Collaborate within LHM to gain formulary status for key health systems

Rare Disease Account Manager

• Develop superior product and disease state knowledge
• Effectively educate and engage healthcare professionals in dialogue about clinical evidence
• Drive sales performance to ensure sales forecasts are met or exceeded
• Collaborate with District Manager and key stakeholders to develop a local business plan
• Provide timely and accurate administrative management of work hours and sales data

• responsible for managing production personnel to maximize quality and output in a manufacturing operation
• accountable for achieving production targets while maintaining cost controls
• leads and directs the production operation
• collaborate with all relevant departments to determine production goals and communicates targets to assigned department
• establishes production priorities and sequence of manufacturing projects
• reviews manufacturing issues to assess any potential risks to operation
• monitors production output against customer due dates and initiates action to prevent missed commitments
• examines production and operating reports and oversees actions taken to resolve operational, manufacturing, and maintenance problems
• ensures awareness of plant personnel in the areas of safety and quality
• reviews programs within these areas and plant compliance records
• makes sure training plans are aligned with areas in need of improvement
• reviews and approves standard operational and working practices
• recommends modifications as appropriate
• approves plant's operational budget
• initiates effective cost control practices
• evaluates and approves recommendations regarding equipment repair and/or replacement
• manages the focal point representing the interest of marketing, sales, manufacturing, materials, engineering & finance at corporate international & site levels

Director of Manufacturing Operations

• Develop and implement comprehensive strategies in collaboration with Field Sales to support sales growth objectives.
• Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
• Analyze operational data to provide insights to Sales Leadership, ensuring informed decision-making.
• Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US Sales leadership.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
• Partner with various departments, including Sales, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Work with external stakeholders to align operational activities with commercial strategies.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Foster a culture of continuous improvement and knowledge sharing across departments.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Regularly report on progress and outcomes to senior management.
• Proactively identify and report on market trends that could impact inventory management and sales operations.

Director – Commercial Training, Development

Associate Director – Strategic Development

Associate Area Manager – Heart Recovery

Regional Sales Manager

Quality Engineering Intern

Director, Business Development – Oncology

Neuroscience Sales Representative

Transportation Operations

Director, Value Chain Excellence

Global Hub Inventory Manager – Joints, Orthopedics

Director, Product Group Leader

Rare Disease Account Manager

Neuroscience Sales Representative

Director of Manufacturing Operations

Manager, Commercial Operations