Johnson Controls

IT Support

• Build, configure, and deploy Metasys ADX/ADS servers in line with Microsoft-approved standards
• Lead global upgrades, migrations, and platform modernisation initiatives
• Support cybersecurity requirements, including patching, certificates, hardening, and baseline compliance
• Troubleshoot complex Windows Server, SQL, and Metasys issues (Tier 3 level)
• Work closely with Microsoft IT, networking, and operations teams across regions and time zones
• Create and maintain global documentation, templates, and deployment standards

IT Specialist – Building Automation System

Program Manager

• Lead and coordinate global Metasys BAS projects across multiple regions and time zones
• Define, maintain, and govern global project standards, delivery frameworks, and documentation templates
• Own program‑level reporting, including KPIs, dashboards, and governance updates
• Support regional teams with project execution, issue escalation, and site‑level coordination
• Act as a key partner to Microsoft stakeholders and JCI engineering, commissioning, and delivery teams

BAS Project/Program Manager

Manager

• Lead high-performing installation teams – Provide direction, coaching, and development for technicians, installers, and technical support staff
• Deliver exceptional customer experience – Partner with Sales and customers to ensure requirements are met from kickoff through warranty, building long-term trust
• Own operational execution – Oversee engineering support, submittals, scheduling, labor planning, procurement, and project timelines to ensure seamless delivery
• Drive financial performance – Manage budgets, control costs, and ensure projects meet profitability targets while maintaining top-tier quality
• Ensure flawless installations – Oversee all technical installation activities, including programming and system commissioning in compliance with codes and customer specifications
• Improve productivity and performance – Establish clear metrics, optimize processes, and continuously elevate team effectiveness
• Build and develop talent – Recruit, mentor, and retain top field talent while fostering a strong, collaborative team culture
• Champion safety excellence – Lead a safety-first culture, ensuring compliance with all corporate and regulatory standards
• Ensure compliance and quality – Maintain adherence to all codes, regulations, and company policies while driving best-in-class execution

Fire Systems Install Manager

Project Manager

• Own end-to-end delivery of small and medium commercial HVAC projects, from sales handover to completion
• Manage full project lifecycle: design input, installation, commissioning, and handover
• Plan programmes, labour, and materials
• Conduct site surveys; oversee engineers and subcontractors
• Ensure quality, energy performance, and compliance
• Manage budgets, costs, variations, and profitability
• Ensure Health & Safety compliance (RAMS, audits)
• Build strong client relationships and collaborate with internal teams

HVAC Project Manager

Customer Support

• Develop and implement quality strategies for the China business line aligned with regional and global objectives
• Establish and monitor quality KPIs, ensuring continuous improvement in product and service performance
• Define and execute quality programs based on evolving customer requirements
• Drive customer-centric initiatives to improve end-to-end customer experience
• Leverage VOC (Voice of Customer) insights to identify gaps and drive improvement actions
• Collaborate with Program Management, Product Engineering, and Supplier Quality to ensure quality alignment across the value chain
• Oversee supplier quality performance and ensure compliance with company standards
• Evaluate industry best practices and translate them into standardized procedures, policies, and quality frameworks
• Lead and develop a high-performing quality and CX team

Director, Customer Experience – Quality

Account Executive

• Vyhledávání obchodních příležitostí u stávajících zákazníků a péče o ně
• Oživování neaktivních a akvizice nových zákazníků
• Příprava kalkulací a nabídek
• Návrhy a příprava technických řešení a jejich prezentace zákazníkům
• Příprava a projednávání smluv
• Cestování za zákazníky po celé České republice

Sales Representative – technologie budov

Sales

• Responsible for growth in bookings, growing relationships and wallet share with our existing customers and new business
• Responsible for expanding into new “services” space within the assigned district or branch territory
• Model and champion Johnson Controls values
• Build a safe environment for the discussion and resolution of values-related issues and concerns
• Manage the day-to-day activities of the sales team to meet sales goal expectations
• Partner with Area Sales and General Managers to develop sales strategies
• Review and monitor sales performance and refine strategies as needed
• Build, hire, develop and align a hard-working team
• Meet with key clients to assist sales representatives with building relationships and closing deals
• Ensure corporate sales philosophy is executed in securing quality business

Fire Service Sales Manager

Security Engineer

• Respond to service calls and diagnose issues with fire alarm and life safety systems
• Perform troubleshooting, repair, programming, and system testing
• Service and maintain systems from multiple manufacturers (including SimplexGrinnell)
• Read and interpret blueprints, schematics, and technical documentation
• Communicate professionally with customers to identify issues and provide solutions
• Complete service documentation using mobile devices and customer systems
• Participate in on-call rotation and respond to after-hours service needs as required
• Maintain inventory and ensure readiness of tools and equipment
• Identify system improvements and recommend upgrades or solutions (upselling opportunities)
• Support, mentor, and collaborate with team members when needed

Fire & Security Service Technician

• Drive new business growth by developing strategic relationships and winning new commercial customers in a high-potential territory
• Expand existing accounts by identifying upsell, add-on, and system upgrade opportunities
• Own your territory with autonomy—develop call plans, prospecting strategies, and pipeline management
• Be the face of Johnson Controls Security —clearly articulating our value as an industry leader in integrated security solutions
• Deliver exceptional customer experience through post-installation follow-up and ongoing engagement to ensure satisfaction and retention
• Build a strong network through referrals, partnerships, and Centers of Influence
• Stay ahead of the industry by maintaining deep product knowledge and understanding evolving client needs

Commercial Security Account Executive

• Responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, using relationships, and closing new business for Johnson Controls Security and ensuring customer retention.
• Responsible for securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Security Commercial customers while improving customer satisfaction and retention by initiating post installation follow-ups.
• Create new market share by selling Johnson Controls Security products and services to new local commercial customers.
• Sell additional products and services to existing accounts that continue to present new sales opportunities.
• Renew existing customer agreements.
• Identify prospects using creative lead-generating techniques and maintain productive working relationships with existing customers.

Analyst

• Serve as the enterprise data steward for all upstream processes impacting On-Site Service delivery and Service Maintenance Agreement (SMA) performance.
• Hold primary accountability for data accuracy, compliance, and process integrity across Sensormatic’s cloud-based platforms.
• Manage the end-to-end lifecycle of a global portfolio of Service Maintenance Agreements.
• Partner closely with Sales, Service Operations, Order Management, and other teams to translate complex data into actionable insights and standardized processes.
• Leverage data insights and performance metrics to recommend process and system improvements that drive efficiency.

Global Service Analyst

• The District Sales Manager will promote the sale of Food and Beverage equipment within assigned territory.
• Supports the activities of refrigeration contractors by providing technical and commercial information in the promotion of sales.
• Responsible for the application of Frick equipment to customers’ needs.
• Creates a demand for Frick equipment with both end users and engineers for sale through refrigeration contractors.
• Provides feedback to the factory on both commercial and technical issues to provide the factory with guidance for future product development and commercial strategy.

District Sales Manager, Industrial Refrigeration

• Plan, coordinate, and execute installation projects from kickoff to completion.
• Install, program, and commission access control, CCTV, and burglar alarm systems.
• Mentor and supervise field crews.
• Ensure safety and quality; manage schedules and troubleshoot issues.
• Maintain strong customer and internal communications to deliver successful projects.

Security Installer

• Supports EqNA sales during project estimate by specifying, if given, service can be performed as an S/R or if a Service Mechanical project will need to be secured (determine based on the duration, size and complexity of the project, as well as the need for project management).
• Provides custom quote for service items outside of Program, Commission, Adjust, and Train (PCAT) policy.
• When the EqNA contract is secured and warranty expectations are confirmed by the Systems Application Engineer (SAE) verify that the branch has the necessary service technicians trained to work on the identified equipment and coordinate with Truck Based Service Manager (TBSM) to send technicians to be training as appropriate and/or necessary with the guidance and support of the BSM.
• Will attend RTO meetings when requested on complex projects or projects sold with Planned Service Agreement (PSA) and identify any service/warranty scope concerns.
• If the PSA is part of the contract, validate the details of the PSA to the SAE/Agent Project Owner to include project submittals. Provide documentation as needed.
• Conducts weekly service turnover meetings with SAEs and Branch Operations Manager (BOM) to coordinate and monitor all current and future service scopes for EqNA business and provide feedback and status to EqNA Operations Team.
• Will work with customer to introduce Connected Service capabilities.
• Coordinate with the EqNA Customer, directly, for all scheduled work and schedule changes.
• Works with CRC and SAE to verify asset record created in NxGen and are assigned to the correct site for future SRs/quotes.
• Works with CRC and technicians for delivery related to FOB Destination and provide communication back to the SAE and Customer as required.
• Verifies that indicated warranty shows correctly in warranty navigator, if there are any discrepancies work with SAE and Warranty Admin team to address.
• Monitors any Long-Term Storage (LTS) requirements and coordinate with SAE and customer.
• Promotes Pronto Forms utilization by customers for prestart up checklist and by technicians for startup, unit inspections, and warranty work.
• Ensures startup is completed or resolve any issues to complete startup work and provide customer with startup documentation.
• Ensures startup dates are entered for the assets in NxGen and all equipment started by service is properly registered in Warranty Navigator. EqCM is required to provide warranty certification to the EqNA customer.
• Works with CRCs to ensure all SRs are invoiced promptly upon scope completion.
• Acts as a first point of contact for warranty requests for EqNA customers, working with CRC and Warranty Service Coordinator (WSC) to ensure technicians are dispatched promptly and claims are filed.
• Works to escalate and resolve issues preventing service warranty work being completed (includes parts and resources availability) and works with product technical support as necessary to accelerate cash collections.
• Facilitates technical support for EqNA customers as appreciate and necessary.

HVAC Equipment Commissioning Manager

• Serve as the on-site project manager for assigned Security projects, planning, executing, and completing projects in accordance with contractual requirements.
• Collaborate with the Major Projects team and assigned Project Manager to align project objectives with scope, budget, schedule, and resource plans.
• Coordinate daily communication with the Project Manager, customer, subcontractors, and other site contractors.
• Perform daily site inspections to ensure quality, safety compliance, project integrity, and customer satisfaction.
• Ensure execution of work aligns with Johnson Controls standards, policies, and contractual obligations.
• Submit regular progress updates and field reports for integration into the master project schedule, including variance analysis.
• Address site conflicts related to work sequencing, labor coordination, and unforeseen conditions.
• Support risk management activities and assist the Project Manager in developing and implementing recovery plans when required.
• Ensure project documentation and controls comply with contract requirements and Johnson Controls policies.
• Communicate expectations clearly to subcontractors and ensure adequate staffing levels to maintain project schedules.
• May serve as the on-site safety program coordinator and/or QA/QC lead.
• Participate in project meetings, including scheduling, coordination, commissioning, and closeout activities.
• Coordinate with Regional and Branch Leadership through the assigned Major Projects Project Manager to ensure adequate resources and support.

IT Specialist – Building Automation System

BAS Project/Program Manager

Fire Systems Install Manager

HVAC Project Manager

Director, Customer Experience – Quality

Sales Representative – technologie budov

Fire Service Sales Manager

Fire & Security Service Technician

Commercial Security Account Executive

Commercial Security Account Executive

Global Service Analyst

District Sales Manager, Industrial Refrigeration

Security Installer

HVAC Equipment Commissioning Manager

Construction Project Manager, Security