Jobrack

Operations

• Run daily check-ins with the team to ensure everyone hits their quotas and deadlines
• Own team accountability across creative editors, customer support, and all operational functions
• Organise our very messy Google Drive and maintain strict naming conventions for all new files
• Monitor stock levels, place manufacturer orders, and coordinate supply chain logistics
• Build a library of SOPs from scratch so every workflow is documented and repeatable
• Track team KPIs and make sure our creative team understands how they're performing against metrics like CPA and CTR
• Handle backend complexity so the founder can focus on big-picture strategy
• Solve problems before they reach the founder and clear operational bottlenecks in real time

Operations Manager

• Manage project timelines, tasks, and deliverables in Asana
• Schedule meetings, prepare agendas, capture notes, and track follow-up items
• Lead project kick-off meetings and support regular status calls
• Maintain accurate project documentation, assignments, and updates
• Coordinate logistics for annual conferences and periodic events
• Prepare client wrap-up reports and asset summaries
• Serve as a friendly, reliable point of contact for day-to-day client communication
• Follow up with clients after meetings on what was discussed, assignments, next steps, and gather missing information
• Prepare creative briefs and support messaging development
• Assist with partner kits and other client-facing materials
• Manage social media accounts for select clients
• Develop and distribute client e-newsletters
• Maintain client websites with updates and blog posts
• Support implementation of media or campaign plans (operational tasks only)
• Support event logistics and internal operations tasks
• Help coordinate weekly staff meetings
• Prepare presentations, agendas, and internal materials
• Maintain organised digital files and documentation

Client & Project Operations Coordinator

Affiliate Manager

• Scale TikTok affiliate programs for a thriving DTC brand
• Grow total TikTok affiliate participation through inbound and outreach channels
• Manage creator approvals, samples, and commission structures within TikTok Shop or Aspire
• Communicate with and nurture relationships with existing affiliates
• Support campaign execution focused on Aminos or other Kion products
• Provide platform-specific technical support to affiliates

Affiliate Administrator

Supply Chain

• Enter sales orders into the ERP system and process shipment paperwork accurately and on time
• Make confirmation calls and send emails to customers and vendors regarding availability and pickup details
• Set dock appointments and maintain the shipping/receiving calendar
• Monitor the Pabst Portal and ensure pickup dates match internal records
• Process same-day shipment entries and organise bills of lading, pack slips, and shipping documents
• Follow up on unfulfilled orders, damage claims, and returns, providing updates to the Purchasing & Logistics Team Lead
• Support sample orders by entering them into the system and coordinating details with the Warehouse Operations Coordinator
• Assist with retail order processing and provide schedule input as directed
• Perform general clerical duties and assist the Director of Production Operations with projects as assigned

Supply Chain Administrative Clerk

Performance Marketing

• Manage and optimize paid campaigns across major platforms
• Develop and execute PPC strategies across Google Ads, Microsoft Advertising, and social platforms
• Create, manage, and optimize search, display, video, remarketing, and social campaigns
• Conduct keyword research to identify growth and optimization opportunities
• Write compelling ad copy and support landing page performance improvements
• Implement bid strategies to maximize performance and budget efficiency
• Monitor, analyze, and report on campaign performance with actionable insights
• Collaborate with SEO, content, and social teams for integrated campaign execution

Operations Manager

Client & Project Operations Coordinator

Affiliate Administrator

Supply Chain Administrative Clerk

PPC Specialist