Jobandtalent

Support Engineer

• Provide first-line IT support by managing helpdesk tickets, troubleshooting hardware, software, network, and office infrastructure issues, and ensuring timely resolution.
• Configure, deploy, image, maintain, and securely decommission laptops, desktops, mobile devices, and other end-user equipment using Workspace ONE.
• Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts, devices, and system access.
• Own local IT asset management, including inventory, stock control, shipping, returns, storage, and device lifecycle management.
• Maintain accurate and up-to-date IT asset records, documentation, and incident tracking.

Senior IT Support Engineer

Account Manager

• Identify upselling and cross-selling opportunities within your assigned client portfolio by conducting strategic account analyses and uncovering growth opportunities across different departments, subsidiaries, and business units.
• Build strong, trusted relationships with key stakeholders within existing accounts, acting as a strategic partner and working closely with Customer Success and service delivery teams to strengthen engagement and customer trust.
• Manage and lead the expansion pipeline from qualification through to close, taking full ownership of the sales process, including deal structuring, proposal development, negotiation, and contract execution.
• Collaborate cross-functionally with internal teams to ensure the successful execution and implementation of growth initiatives.

Senior Account Expansion Manager

• Identificar oportunidades de upselling y cross-selling dentro de la cartera de clientes asignada mediante análisis estratégicos de cuentas y la detección de áreas de crecimiento en distintos departamentos, filiales y unidades de negocio.
• Construir relaciones sólidas y de confianza con los principales interlocutores de las cuentas existentes, actuando como socio estratégico y colaborando estrechamente con los equipos de servicio al cliente para fortalecer el compromiso y la confianza.
• Gestionar y liderar el pipeline de expansión desde la fase de cualificación hasta el cierre, asumiendo la responsabilidad integral del proceso comercial, incluyendo la estructuración de acuerdos, elaboración de propuestas, negociación y cierre.
• Colaborar de forma transversal con diferentes equipos para garantizar la correcta ejecución e implementación de las iniciativas de crecimiento.

Account Expansion Manager

Accountant

• Manage end-to-end month-end and year-end closing procedures, ensuring accuracy, quality and timely delivery.
• Prepare and review financial reports through NetSuite.
• Perform intercompany balance reconciliations and monthly reconciliation exercises.
• Prepare and submit monthly VAT returns in compliance with German regulations.
• Prepare annual financial statements in accordance with the German Commercial Code (HGB).
• Prepare corporate income tax returns.
• Review and oversee bookkeeping performed by junior team members, ensuring quality, consistency and compliance.
• Lead and coach junior accounting team members in day-to-day accounting matters.
• Execute and maintain control processes for monthly, quarterly and annual closing cycles.
• Support external audits and tax inspections by preparing documentation and responding to queries.
• Serve as the local accounting counterpart to Global Accounting, ensuring that German requirements are understood and properly reflected.

Senior Accountant, German Market

Attorney

• Celebrar SMAC (preparación y negociación).
• Celebrar juicios (en caso de contar con el Máster).
• Preparación de pruebas para juicios (despacho externo o propios).
• Inspecciones: preparación y defensa.
• Ayuda en la gestión de embargos o tareas administrativas.
• Protocolos de acoso.
• Trato diario con proveedor.
• Soporte en las consultas jurídico-laborales de los clientes.
• Soporte en la redacción de escritos.
• Soporte en la gestión de embargos con entidades públicas.
• Lectura y comprensión de todo tipo de convenios colectivos.
• Obtención de todos los tipos de salarios de todas las categorías profesionales.

Legal Coordinator – Derecho Laboral

Human Resources

• Provide essential operational and administrative support across the UK People function.
• Manage high-volume employee lifecycle processes, HR system updates, recruitment administration, absence administration and employee queries.
• Work closely with the People Team, Payroll, Customer Service, hiring managers and operational stakeholders to ensure employee data, documentation and HR processes are completed accurately and on time.
• Handle confidential employee information in a fast-paced environment.
• Key support role within the People Team.

HR Administrator

Business Analyst

• Partner with Strategy, Finance, Operations, and Commercial teams to design and implement AI-enabled initiatives that enhance performance and accelerate growth across markets
• Translate complex datasets into actionable insights, identifying opportunities where automation and intelligent systems can improve pricing, sales effectiveness, and market expansion strategies
• Conduct deep-dive analyses on business performance and workflows, uncovering inefficiencies and proposing AI-driven solutions that unlock scalability
• Build analytical models and dashboards (using SQL, Excel, Google Sheets, and other tools) to track KPIs, monitor automation impact, and support data-driven decision-making
• Develop clear, strategic recommendations and present them to senior leadership, directly influencing how technology and AI shape Job&Talent’s growth
• Work side by side with company founders and local teams on high-impact projects, helping deploy and scale AI-powered processes across different markets

AI Business Analyst, German-speaking

• Garantizar la entrega de personal liderando el ciclo de selección, contratación, nómina y facturación.
• Identificar oportunidades de negocio, cumplir con el *Business Plan* de ingresos recurrentes y diseñar estrategias para maximizar los beneficios de tus cuentas.
• Definir, mantener y analizar reportes de KPIs semanales y ANS junto al equipo de *Sales*, transformando datos en planes de mejora continua.
• Asignar recursos, definir tareas y hacer seguimiento al equipo de selección para asegurar el éxito de cada vacante.
• Adaptar e implementar las iniciativas de servicio de nuestra Casa Matriz a la realidad del mercado colombiano.
• Evaluar procesos, implementar cambios oportunos y mitigar riesgos para asegurar un servicio impecable.