Jitterbit

Sales Engineer

• Attend and participate in customer discovery calls with Account Executives
• Responsible for development and delivery of platform demonstrations & managed-trials
• Undertake ‘Proof of Concept’ projects which are often part of our pre-sales process
• Responsible for representing the Jitterbit platform to prospects/customers at webinars and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convince customers, prospects and partners of the technical validity and value-add of our solution at all levels within these organizations
• Create repeatable and reusable content/collateral
• Provide technical consulting advice for in-flight projects to both clients and our internal Professional Services team
• Provide feedback to Product Management and Engineering teams
• Suggest process improvements to help drive further efficiency gains (improved conversion ratios)

Analyst

• Analyzing requirements and designing technical solutions using messaging services and REST APIs.
• Implementing integration between systems using messaging services and REST APIs, ensuring efficient and reliable communication between them.
• Developing and documenting REST API endpoints, following best practices in design and security.
• Monitoring the performance of integrated systems, identifying scalability issues, and proposing solutions to improve performance and reliability of communications.
• Collaborating with other members of the development team, business analysts, and stakeholders to understand project requirements and ensure the delivery of high-quality solutions.
• Keeping up-to-date with relevant technologies and practices, sharing knowledge, and proposing improvements in architectures and integration processes.

Junior System Analyst

AI Engineer

• Join our team and play a crucial role in building, designing, and architecting AI capabilities on our cutting-edge platform.
• Seek a talented Senior AI Engineer to infuse our AI vision into our platform.
• Work with various technologies, including LLM, RAG, Azure AI, AWS Bedrock, OpenAI, LangChain, LlamaIndex, Python, Java, Nginx, Tomcat, Kafka, Elasticsearch, InfluxDB, Redis, MySQL, Linux, C++, Apache, Docker, and Kubernetes.
• Create robust, scalable AI systems that run seamlessly 24/7/365.
• Innovate with the latest technologies and contribute to our market-leading position.

Senior AI Engineer

Backend Engineer

• Designing and developing new features for our iPaaS and APIM platform
• Working with a modern and diverse tech stack including: Java, C++, Lua, Docker, Kubernetes, Linux, Nginx, Tomcat, Apache, MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB, AWS (S3, CloudFront, DynamoDB)
• Taking ownership of projects from design through deployment, ensuring scalability, reliability, and performance in a 24x7x365 environment

Senior Software Engineer – Backend

Manager

• Manage and progress several renewals in parallel
• Work cross functionally with teams
• Coordinate the terms of subscription periods
• Engage with internal parties and customers 4 to 5 months before renewals
• Document customer journeys and assess risks for renewals

Renewal Manager

Account Executive

• The primary responsibility is to generate new and expansion product license revenue, against an assigned quota, as well as professional services revenue across all verticals in their geography.
• The AE will accomplish this by working closely with multiple internal stakeholders including Sales Development Representatives, Marketing, Partners and Client Success Managers to drive inbound, outbound, partner generated and customer expansion opportunities.

Account Executive – Northern region

Customer Success Manager

• Manage and optimize the Salesforce platform for an organization
• Configure, customize, and maintain the system
• Manage users and data
• Provide training and support to users
• Work with stakeholders to understand requirements

CRM Administrator, Salesforce

• This role is responsible for generating new business in collaboration with the Inside Sales Representative with midmarket to enterprise companies across all industry verticals.
• The AE will team closely with multiple stakeholders including: Marketing/Demand Generation teams to ensure leads are promptly qualified to create a steady sales pipeline
• Pre-sales team to ensure targeted demonstrations that resonate with prospects
• The major objective is to overachieve the assigned quota through a mix of new license subscriptions and associated professional services to accelerate the implementation of our platform into clients.

• Join our team and play a crucial role in building, designing, and architecting AI capabilities on our cutting-edge platform.
• Collaborate with other engineers, product management, and operations.
• Create robust, scalable AI systems that run seamlessly 24/7/365.
• Infuse our AI vision into our platform using various technologies.

Full-stack Engineer

• Collaborate with other engineers, product management, and operations solving sophisticated & complex problems.
• Build, design, and architect awesome and new capabilities on our various Cloud Application products.
• Have full lifecycle responsibilities to create robust, scalable, and distributed systems that operate flawlessly 24x7x365.
• Work with technologies such as Angular, TypeScript, Node.js, CSS3, Nginx, Tomcat, Kafka, Elasticsearch, MySQL, Linux, Docker, and Kubernetes.

Senior Software Engineer – Cloud Applications

• Identify and prospect potential new clients through various channels including cold calling in an assigned territory.
• Conduct thorough needs assessments to understand client pain points, objectives, and requirements.
• Meet or exceed sales targets and quotas by consistently acquiring new clients, expanding existing accounts, and driving upsell/cross-sell opportunities.
• Manage the sales pipeline effectively, from lead generation to closure.
• Utilize SFDC to track interactions, update account information, and forecast revenue accurately.
• Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
• Working closely with internal stakeholders to drive opportunities.
• Prepare and conduct product presentations and demonstrations.
• Stay abreast of industry trends, competitor activities, and market developments.

• As a Senior Backend Engineer, you’ll play a key role in designing and developing new features for our iPaaS and APIM platform.
• You'll work with a modern and diverse tech stack, including: Languages & Frameworks: Java, C++, Lua; Infrastructure & DevOps: Docker, Kubernetes, Linux, Nginx, Tomcat, Apache; Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB; Cloud Services: AWS (S3, CloudFront, DynamoDB).
• You’ll take ownership of projects from design through deployment, ensuring scalability, reliability, and performance in a 24x7x365 environment.
• This is a high-impact role offering the opportunity to work on cutting-edge technologies and help shape the future of integration and automation.

• Relationship Cultivation: You will take the lead in building and nurturing strong, enduring relationships with our existing customer base. By fostering open lines of communication, you will gain insights into their unique needs and challenges, positioning yourself as a trusted advisor.
• Strategic Partnership: In this role, you will be instrumental in driving strategic agendas and initiatives with our clients. By aligning their business objectives with Jitterbit's solutions, you will play a vital role in ensuring that our technology continues to deliver exceptional value, enabling further expansion and growth.
• Effective Communication: Your exceptional communication skills will shine as you become the main point of contact for customer inquiries, concerns, and strategic discussions. Through in-person interactions, phone conversations, and written correspondence, you will provide clarity and guidance to our clients.
• Innovative Problem-Solving: At Jitterbit, we value an entrepreneurial spirit. As such, we encourage you to think creatively and 'outside the box.' Your ability to identify innovative solutions to our customers' pain points will be key to their ongoing success.
• Collaborative Excellence: Success in this role requires close collaboration with cross-functional teams. By working closely with colleagues from various departments, you will ensure a seamless and holistic approach to customer satisfaction.

• Cultivate a robust pipeline of new business opportunities within an assigned territory
• Forge meaningful connections with decision-makers
• Lead the charge in closing deals to meet and exceed targets
• Collaborate seamlessly with internal teams to drive success
• Showcase our game-changing solutions through compelling presentations and demos
• Leverage the latest sales tech stack to amplify your impact

Inside Sales Representative

Engineer

• Design, implement, and maintain robust build and deployment systems to ensure efficient software delivery
• Automate processes, manage software installations, and ensure the reliability of build pipelines
• Build one of the most effective build systems, designed to be easy for customers to use
• Full lifecycle responsibilities to create robust, scalable build systems
• Collaborate with other engineers, product management, and operations in a distributed team
• Enable development teams by automating processes and managing installations
• Work with modern technology stack and cloud/container platforms
• Mentor and help others as part of team responsibilities

Software Build/Install Engineer

Business Development Rep

• Learn and use Jitterbit processes and tools (CRM, Salesloft) within first 30 days
• Explain Jitterbit’s value proposition and new features to prospects
• Uncover initiatives where Jitterbit can be used and align solutions to prospects' objectives
• Create and execute tailored outreach sequences and calling scripts for target accounts
• Outbound prospecting: place high-volume calls and tailored emails to generate leads
• Meet monthly goals (12 SQLs), build pipeline, and collaborate with sales and marketing
• Document and share prospect insights, trends, and outreach effectiveness with BDR team
• Identify key technologies and competitors and position Jitterbit accordingly

Business Development Representative

• Learn and start using Jitterbit processes and tools (CRM, Salesloft) within first 30 days
• Explain Jitterbit’s value proposition and new features to prospects
• Uncover initiatives where Jitterbit can be used to streamline business processes
• Create and execute outreach sequences and calling scripts tailored to accounts
• Execute outbound prospecting: ~360 calls and ~70 tailored emails weekly
• Generate and qualify leads to produce 12 Sales Qualified Leads (SQLs) per month
• Build pipeline and work collaboratively with sales and marketing to drive net new revenue
• Document and share prospect insights and trends with the BDR team
• Identify key technologies and competitors and position Jitterbit effectively

QA Engineer

Jitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management solution provider recognized in Gartner MQ for eleven straight years.
Do you have the quality-driven initiative to lead validation and testing efforts on our products and take on this challenge?
As a Software QA Engineer you will collaborate with engineers, product management, and operations to build, test, and release products.
Validate front-end, back-end and endpoint functionalities across product components.
Define best practices and be the domain expert in Jitterbit product testing.
Establish and maintain test environments and assets across all supported configurations and endpoints.
Work with Product Management and Development teams to review requirements and design as well as providing feedback to identify bugs and potential improvements.
Work with stack including Java, C#, .NET, Typescript, Knockout.js, Node.js, CSS3, Nginx, IIS, Docker/Kubernetes and 50+ supported endpoints.
Opportunity to work in a highly innovative environment with new technologies as the company extends market position.

Software Quality Assurance Engineer

Product Manager

• Own the product strategy and roadmap for Jitterbit’s Connectors portfolio, with additional support for other applications as needed
• Define and prioritize product requirements for connectors and application features based on customer needs and technical feasibility
• Collaborate with engineering and QA to deliver reliable, scalable, and secure connectors and applications
• Work with UX Designers to ensure consistent, intuitive user experiences across products
• Support sprint planning, backlog grooming, and cross-functional alignment in an agile environment
• Partner with Sales, Marketing, Alliances, and Documentation to support launches and adoption
• Present product vision and plans to internal stakeholders, customers, and partners
• Conduct market and competitive research to identify trends, gaps, and opportunities
• Engage customers, partners, and SMEs to identify and prioritize high-impact endpoints
• Employ best practices in product management, including feedback loops, prioritization frameworks, and data-driven decisions
• Collaborate with global teams, including offshore and partner developers in Asia and LATAM

Sales Engineer

Junior System Analyst

Senior AI Engineer

Senior Software Engineer – Backend

Renewal Manager

Account Executive – Northern region

CRM Administrator, Salesforce

Account Executive

AI Engineer

Senior Software Engineer – Cloud Applications

Account Executive

Senior Software Engineer – Backend

Customer Success Manager

Inside Sales Representative

Software Build/Install Engineer

Business Development Representative

Business Development Representative

Software Quality Assurance Engineer

Product Manager - Connectors & Applications