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Director, Web & Digital Strategy
JitterbitDirector of Web & Digital Strategy at Jitterbit responsible for corporate website and digital strategy. Overseeing web performance, collaborations, and project management within a remote-friendly environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in web strategy, content management systems, and digital marketing, with a strong focus on usability, accessibility, and KPI management. Proven ability to lead cross-functional teams and manage large-scale projects in agile environments.
Highest-signal resume keywords
Web Strategy OwnershipContent Management System (CMS) ManagementKPI Measurement and ReportingAgile Project ManagementWeb Usability and Accessibility Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Web TechnologiesData AnalysisSEOLead ConversionFederated Search CapabilitiesWeb LocalizationContent PresentationDigital Marketing StrategiesUser Feedback SolicitationChange Management
Soft Skills
LeadershipOrganizational SkillsStrategic PlanningCross-Group CommunicationNegotiation Skills
Tools & Technologies
WordPressFigmaAgile ToolsContent Management SystemsAnalytical Methods
Industry Keywords
SaaSAIB2BData ProtectionGDPRCCPA/CIPADisability DiscriminationFreedom of InformationHigh-Tech EnvironmentsDigital Properties
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Oversee the overall strategy for web and related digital properties, particularly for key audiences including customers, prospects, partners, etc.
- Implement strategies to map and grow key web KPIs, including traffic, sessions, lead conversion, SEO, AIO/GEO, etc.
- Collaborate cross-functionally with internal leaders across sales, product, support and engineering teams
- Manage multiple and/or concurrent creative, web and digital agencies
- Drive web strategies as it relates to marketing campaigns, business announcements, product launches, competitive takeouts, etc.
- Have overall responsibility of the website’s content, presentation and usability in addition to overall administration of content management system (CMS) processes and technology
- Manage project-planning processes (e.g., timelines, sprint planning, milestone tracking) in an agile environment or similar
- Ability to do some light hands-on development and content entry within the CMS
Requirements
What you’ll need- Bachelor’s degree in a related field
- 10-plus years of proven success in owning web strategy within corporate or high-tech environments
- Excellent leadership, organizational and strategic planning skills
- Demonstrated understanding of web-related usability and accessibility standards
- Proven experience of web technologies, standards, tools, services and applications
- Experience soliciting user, customer (installed base), partner and industry feedback
- Awareness of legislative requirements (e.g., Disability Discrimination, Data Protection, GDPR, CCPA/CIPA, and Freedom of Information)
- Proven understanding of federated search capabilities across multiple content sources
- Experience with analytical methods for data collection, analysis and application of results for the purpose of measuring and reporting business KPIs
- Strong cross-group communication and negotiation skills
- Strong knowledge in the areas of web localization and accessibility
- Detail-oriented and results-driven with a track record of managing large-scale projects to completion on time
- Ability to implement change management and communication plans
- Excellent written and verbal communication skills
- Experience and comfort presenting to senior and extended leadership teams
- Experience in working with agile processes, tools and teams
- Experience with WordPress or similar CMS platforms
- Experience with Figma a plus
- Experience in SaaS, AI, tech and B2B a plus
Benefits
Comp & perks- Career development and mentorship
- A flexible, remote-friendly company with personality and heart