Jerry

Business Operations

• For the first few months, join an existing product team, and learn how we think about and develop products.
• Conduct customer research, write product specs, work with engineers and designers.
• Use tools like Figma and Codex to prototype, design and run experiments, analyze outcomes, and incorporate learnings into iterative product decisions.
• Take one of our target verticals from concept to a revenue-generating product. Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Manager, BizOps & Growth – New Products

Artificial Intelligence

• Lead end-to-end development for our AI platform and customer experiences
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
• Serve as the technical translator between engineering and the broader organization
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation

Senior Manager, AI Agents and Platform

Call Center Representative

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

Call Center Agent

Product Manager

• Conduct structured product walkthroughs to map user journeys and identify friction points
• Own user feedback monitoring and drive bug triage in partnership with Engineering
• Lead end-to-end delivery of product initiatives and partner with Design and Engineering
• Coordinate with China-based engineering team for project execution

Product Manager, Growth

• Conduct structured product walkthroughs to map user journeys, identify friction points, and build a ground-level view of how our funnels perform
• Own user feedback monitoring — synthesizing signals from reviews, support, and research into actionable insight
• Drive bug triage and resolution in partnership with Engineering, ensuring quality issues are prioritized and closed efficiently
• Lead end-to-end delivery of product initiatives — starting with well-scoped launches like landing pages and compliance-driven features, and expanding from there based on your trajectory
• Partner with Design and Engineering to ship thoughtful, high-quality user experiences that balance speed, clarity, and trust
• Contribute to A/B testing, funnel analysis, and experiment design — developing the experimental mindset that defines great growth PMs
• Help translate ambiguous customer problems into clear hypotheses, requirements, and roadmap priorities
• Coordinate with our China-based engineering team, including maintaining daily overlap during China business hours to ensure tight execution

Associate, Business Operations – Product Management

Producer

• Concept and produce performance creative end-to-end
• Bring a sharp creative eye to every asset
• Stay on top of platform trends, formats, and cultural shifts
• Develop hooks, angles, and creative frameworks
• Translate performance data into creative direction
• Manage and maximize agency and production partners
• Edit video directly
• Leverage AI tools

Senior Creative Producer, Growth

• Own the journey from first trip to next action: understanding a score, seeing what changed, earning points, getting guidance, and feeling motivated to drive safer.
• Modernize trip tracking, driving scores, points, safety tips, progress, and guidance.
• Figure out what makes drivers come back after a trip: sharper score explanations, better notifications, personalized insights, clearer rewards, new habit mechanics, or new links between safer driving and savings.
• Help define new safety and mobility capabilities, including smarter insights, crash detection, partner integrations, build-vs-buy opportunities, and AI-powered personalization.
• Use analytics, research, usability studies, prototypes, and A/B tests to understand what works. Move quickly, but not blindly.

Senior Product Manager, Emerging Consumer Products

People Operations

• Lead the operational foundation of the People function.
• Own day-to-day and strategic execution of payroll, benefits, HR compliance, employment taxes, HR systems, immigration coordination, and global workforce operations.
• Manage a distributed People Operations support team and set priorities.
• Partner closely with the HRBP lead to ensure systems and operations are compliant and scalable.
• Establish workflows, quality standards, and SLAs for onboarding, payroll, and benefits.
• Oversee end-to-end payroll processing, tax withholding, and year-end reporting for all populations.
• Lead open enrollment and manage the full suite of health and retirement programs.

Senior People Operations Manager

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Product Owner, AI Agents and Platform

Product Owner, AI Agents – Platform

AI Engineer

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Technical Product Manager, AI Engineering – Systems

• own the "0-to-1" incubation of new business lines
• conduct customer research, write product specs, feature roadmapping
• use Figma and Codex/Claude to build prototypes
• build out different phases of a new business line and successfully launch new products
• responsible for hiring and building a team for the new business line

Senior Manager, BizOps & Analytics – New Products

Senior Technical Product Manager, AI Engineering – Systems

Senior Manager, AI Agents, Platform

• Lead end-to-end development for AI platform and customer experiences
• Partner with engineers on prompt strategies and evaluation frameworks
• Serve as technical translator between engineering and organization
• Drive improvement in answer quality and automation rates
• Collaborate with partners to evaluate and deploy voice models