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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading AI platform development and customer experience enhancement, with a focus on implementing best practices and standards. Proven ability to translate technical concepts for diverse stakeholders while driving improvements in product quality and automation.
Highest-signal resume keywords
AI Platform DevelopmentTechnical Product ManagementModern LLMsExperimentation and ImprovementVoice Model Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-to-End DevelopmentPrompt StrategiesEvaluation FrameworksAutomation RatesScalable Product Development
Soft Skills
Technical TranslationCollaboration
Tools & Technologies
OpenAIWorkflow Automation
Industry Keywords
Customer SatisfactionAI Best PracticesFast-Paced Startup
About the role
Key responsibilities & impact- Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
- Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
- Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
- Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
- Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
Requirements
What you’ll need- 4+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
- Passion and curiosity for AI systems including modern LLMs, etc.
- Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
Benefits
Comp & perks- Health insurance
- Dental coverage
- Vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities
