JeffreyM Consulting

Business Operations

• Partner with Integrated Marketing leadership and end users to gather requirements, design workflows, and configure Jira projects and Confluence spaces tailored to team needs.
• Facilitate tool adoption and enablement by creating documentation, playbooks, and best practices, and by leading training sessions, office hours, and stakeholder workshops.
• Build Jira projects with custom workflows, dashboards, automations, and reporting structures, ensuring usability and scalability for marketing teams.
• Establish Confluence spaces for knowledge sharing, process documentation, and project tracking to support long-term team operations.
• Develop reusable templates, playbooks, or toolkits that make it easy for other teams to replicate successful setups.
• Act as a trusted advisor and change agent, guiding teams through the transition to Jira/Confluence while promoting best practices and consistent usage.
• Oversee the handoff of projects and trackers to marketing teams, ensuring they are enabled to manage and evolve the tools independently.
• Identify opportunities to streamline workflows and recommend apps, plugins, or integrations that enhance efficiency and collaboration.
• Provide leadership with reports, project summaries, dashboards, and other visualizations that surface insight into dependencies, risks, and progress.
• Champion consistent use of Jira/Confluence across teams by sharing success stories and standardizing best practices.

Business Operations Specialist, Integrated Marketing

User Researcher

• As a Staff Researcher for our client's product, you will be instrumental in shaping the product and organizational strategy for one of their most ambitious bets.
• Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across the product's and adjacent areas.
• Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture.
• Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation.
• Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org.
• Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data.
• Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft.
• Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding.
• Represent the Research externally, contributing to thought leadership and helping the client attract and retain top research talent.

Staff Design Researcher

Marketing

• As a key member of the Global Programs team, you will be instrumental in supporting and scaling our most impactful programs. This role focuses on three core areas: Integrated Marketing support for major T1 events, building and managing our Events in a Box (EIAB) program, and helping execute our global Roadshow events. You will work collaboratively with our global campaigns, field marketing, digital, product marketing and sales teams to ensure consistent messaging and seamless program execution.
• Responsibilities:
• Integrated Marketing Support: Assist in the internal communication of our T1 events (e.g., Gartner Symposium, AWS Re:Invent, Oktane), help ensure global campaign messaging is used consistently, and surface opportunities to integrate these events across global and regional marketing efforts.
• Events in a Box (EIAB): Support the creation, maintenance, and promotion of our pre-packed, field event programs. You will help collect, bundle, and build out all necessary materials, including messaging, promotional copy, and follow-up assets, to enable field marketers to execute events quickly and effectively. Lead the evolution of this program to be truly self-service for field marketers, through AI and automation driven innovations.
• Roadshow Events: Provide project management and execution support for our centrally managed in-person and virtual roadshow series, helping to coordinate timelines, track deliverables, and manage stakeholders across different regions.
• Cross-Functional Collaboration: Serve as a key liaison between global campaigns, field marketing, digital, and sales teams to align on program goals and execution.
• Program Execution: Assist in the distribution and upload of leads from various marketing channels to ensure timely follow-up.

Marketing Specialist II – Global Programs

Product Designer

• Ability to manage ambiguous and complex product areas to deliver strong work on tight schedules
• Experience working across multiple projects at once
• Identify and prioritize usage scenarios through customer research and competitive analysis
• Analyze user feedback and activity to develop personas
• Create wireframes, storyboards, and screen flows
• Design functional prototypes to prove out interaction models
• Strong partnership with engineering and product management to drive shared vision and execution of product plans

Graphics Designer

• This is a Hybrid 5-month contract opportunity that has potential to extend. You will work onsite in Seattle on Tuesdays and Wednesdays
• Our client is seeking a dynamic Visual Designer to create compelling visual communications for their company. In this role, you'll support various departments, updating assets across the brand experience - spanning content, web and product design, and digital marketing. Leverage visual storytelling, photography, illustrations, animations, or infographics to transform complex concepts and data into impactful brand solutions.
• Responsibilities:
• Showcase expertise in typography, hierarchy, scale, and contrast, ensuring these principles are embedded in all visual solutions.
• Create wireframes and prototypes for responsive digital solutions, demonstrating versatility across various fidelity levels
• Organize files meticulously, showcasing a keen attention to detail in the design process.
• Generate high-quality, engaging designs for a range of mediums, including brochures, print and digital ads, social media graphics, events, websites, and motion/video storyboards.
• Bring a creative spirit to the team, actively sharing ideas and collaborating intensively in brainstorm sessions and ideation exercises.
• Effectively scope and define projects, maintaining a balance between creativity and operational excellence.
• Ensure consistency and quality in brand assets while contributing to the development of visual guidelines and systems.
• Ability to prioritize ideas while consistently aligning with business objectives and project outcomes.
• Stay up-to-date on graphics and design trends, resources, and innovation to push boundaries and enhance creative output.
• Contribute towards the positive growth of our team culture

Visual Designer

Content Marketing Manager

• ** This is 12-month contract opportunity with potential to extend **
• Manage the end-to-end development cycle of content projects to support product launches
• Interview subject matter experts and conduct discovery research to discern content organization
• Write, edit, and optimize external knowledge base content
• Update internal knowledge base articles, including troubleshooting articles, handling guides, one-pagers and how-to articles
• Maintain and update a collection of support macros for support agents that demonstrate their Support voice and tone
• Work directly with the Training Development team to ensure cohesive messaging of information to support agents
• Collaborate with cross-functional stakeholders to support product launch activity
• Participate in content peer reviews and provide concise, actionable feedback

Content Specialist

System Administrator

• This is a 6-month contract position with potential for extension
• Responsible for day-to-day management of third-party support platforms including Zendesk and Amazon Connect
• Collaborate with support, engineering, and analytics teams
• Manage third-party tools and custom-built tools and scripts
• Own maintenance, upgrades, incident response, user and data management and customization of platforms
• Work with Operations and Self-Support teams to translate business requirements into technical solutions
• Identify workflow opportunities and implement solutions
• Write documentation and operational playbooks
• Maintain community and monitoring platforms including Khoros Care and Catchpoint
• Develop & update scripts for automation

Systems Administrator

Community Manager

• Contract role through December 31, 2025, with potential to extend
• Our client is a leading blockchain innovator; seeking a Community Manager to spearhead community management for developers
• Key Responsibilities: Community Triage & Monitoring
• Monitor community platforms and social media channels; respond to inquiries and feedback in a timely manner
• Prioritize and escalate issues to ensure prompt resolution
• Handle basic support queries and direct complex issues to internal teams
• Engagement, Content Identification and generate conversions to program resources
• Identify trending topics and engagement opportunities; tag content in Sprinklr; generate clicks to program resources
• Social Media Support: draft and post community-focused content; monitor trends and suggest strategies
• Reporting & Analytics: track engagement metrics; provide insights on sentiment and trends to internal teams

Social Media Manager

• Own regular cadence listening reports surrounding social conversation and sentiment across multiple brands and platforms.
• Tackle ad hoc listening requests made by leadership.
• Synthesize data from multiple sources to tell a well-rounded story.
• Identify and translate social trends and insights into actionable ideas and strategies.
• Provide social insights and recommendations to internal creative partners to inform future content.
• Work very closely with community engagement team to ensure those in need of support or solution are prioritized.

Listening Analyst, Social Media

• Our client, a leader in the Tech industry, is looking for a Social Media Data Analyst to join our team. This role will be at the forefront of analyzing and interpreting complex data sets across various social media platforms and brands. You will be expected to utilize advanced analytics tools to monitor trends, measure campaign performance, and identify opportunities for growth. Your expertise will not only contribute to enhancing our brand’s online presence but also play a pivotal role in shaping our social media strategy.
• The ideal candidate will possess a strong analytical mindset, coupled with a passion for social media and its potential to influence audiences. You should have a proven track record of working with large data sets, an ability to communicate complex findings in a clear and concise manner, and a knack for spotting patterns that are not immediately obvious. A deep understanding of social media metrics and the latest industry trends is essential. If you are a team player who thrives in a fast-paced environment and is eager to make a tangible impact, we would love to hear from you.
• Please note: this is a contract position through June 30, 2026 with a high chance to extend per the client's request
• Responsibilities
• Actively support multiple brands across the Consumer Marketing Organization with data gathering and report building.
• Own regular cadence reporting as well as ad hoc reporting requests for designated brands.
• Curate data from social media platforms and perform analysis on all social platform metrics.
• Synthesize data into meaningful insights and clearly communicate complex findings.
• Work closely cross departmentally and communicate in a clear and relevant way with clients.
• Cultivate a deep understanding of the intersection of consumer motivations and client business needs.
• Help clients make informed, smart decisions based on data and insights provided.
• Partner with key stakeholders to provide valuable insights from a digital marketing perspective that will improve the brand’s business objectives.
• Design, implement and launch innovative data solutions to empower data-driven decisions at scale.
• Troubleshoot and identify root cause of operational issues (ex: data quality).
• Automate and/or streamline repetitive processes to improve individual and team productivity.
• Provide POVs on industry topics, best practices, or new paid social marketing opportunities

Data Analyst, Social Media

• Our client, a leader in the Tech industry, is looking for a creative and detail-oriented Graphic Designer II to support internal communications across their brands and executive teams. This role focuses on designing clear, polished, and visually engaging materials for internal audiences, including PowerPoint decks, internal reports, and executive-facing documents. The ideal candidate has strong design fundamentals, a knack for turning complex information into visually compelling layouts, and the ability to deliver high-quality work under tight deadlines.
• Please note: this is a contract position through June 30, 2026 with a high chance to extend per the client's request
• Responsibilities:
• Design and produce internal presentations, reports, and documents for both brands and executives.
• Collaborate with internal teams to understand content needs and translate them into clear, visually engaging designs.
• Ensure all materials are consistent with brand guidelines and maintain a professional, polished look.
• Adapt complex or data-heavy content into concise, easy-to-digest visuals.
• Manage multiple projects and deadlines while maintaining attention to detail.
• Provide creative input and guidance to improve the effectiveness of internal communications.

Graphic Designer II

• Our client, a leader in the Tech industry, is looking for Project Manager, Social Media to join their team. As a Social Media Project Manager, you’ll play a pivotal role in coordinating and executing social media initiatives within our team. You’ll collaborate with cross-functional teams, manage project timelines, and ensure successful delivery of campaigns and deliverables. Your ability to balance internal processes and client expectations will be crucial. Please note: this is a contract position through June 30, 2026 with a high chance to extend per the client's request. Responsibilities: Workstream Management: Oversee social media projects from inception to completion. Coordinate tasks across internal teams (content creators, designers, etc.) and external partners (clients, agencies). Ensure seamless communication and alignment between stakeholders. Lead on Morale V team. Project Planning and Execution: Develop project plans, timelines, and milestones. Monitor progress, identify bottlenecks, and proactively address issues. Collaborate with marketing, creative, and social media teams. Client Relationship: Act as a main point of contact for clients regarding project updates. Understand client goals and translate them into actionable tasks. Manage client expectations and deliverables. Quality Assurance: Ensure all deliverables meet quality standards. Conduct regular reviews and feedback loops. Optimize processes for efficiency. Reporting and Analysis: Track deliverables as they ladder up to overall SOW’s