Partner Success Coordinator
Shipt
Spark
Community Manager
JeffreyM Consulting
contract
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $64,000 - $72,000 per year
Job Level
Junior
About the role
- Contract role through December 31, 2025, with potential to extend
- Our client is a leading blockchain innovator; seeking a Community Manager to spearhead community management for developers
- Key Responsibilities: Community Triage & Monitoring
- Monitor community platforms and social media channels; respond to inquiries and feedback in a timely manner
- Prioritize and escalate issues to ensure prompt resolution
- Handle basic support queries and direct complex issues to internal teams
- Engagement, Content Identification and generate conversions to program resources
- Identify trending topics and engagement opportunities; tag content in Sprinklr; generate clicks to program resources
- Social Media Support: draft and post community-focused content; monitor trends and suggest strategies
- Reporting & Analytics: track engagement metrics; provide insights on sentiment and trends to internal teams
Requirements
- 1-3 years of experience in social media management, community management, or related roles.
- Familiarity with social media platforms, community management tools, and Sprinklr.
- Strong written and verbal communication skills with an ability to engage with diverse community members.
- Ability to work independently and collaboratively in a fast-paced, remote environment.
- Previous start up experience.
- Strong problem-solving skills and attention to detail.
- A passion for blockchain technology and the emerging landscape is a plus.
- Hybrid with regular team meetings in Seattle/Bellevue.
