JeffreyM Consulting

Listening Analyst, Social Media

JeffreyM Consulting

contract

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $78,000 - $88,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own regular cadence listening reports surrounding social conversation and sentiment across multiple brands and platforms.
  • Tackle ad hoc listening requests made by leadership.
  • Synthesize data from multiple sources to tell a well-rounded story.
  • Identify and translate social trends and insights into actionable ideas and strategies.
  • Provide social insights and recommendations to internal creative partners to inform future content.
  • Work very closely with community engagement team to ensure those in need of support or solution are prioritized.

Requirements

  • A bachelor’s degree or equivalent experience in research and insights.
  • 3+ years of social media analytics and insights experience.
  • At least 1 year of dedicated social listening experience.
  • Shown expertise with market leading social media tools, Sprinklr experience preferred.
  • Experience with Microsoft programs – Word, Excel, and PowerPoint. Teams and AI tools a plus.
  • Multi-tasker is highly organized and meticulous and able to work under pressure in a fast-paced environment.
  • Strong verbal and written communication skills focused on telling a story with social insights and the ability to interact at all levels of the organization.
  • Ability to be strategic and dive into the data to answer research and business questions.
  • Must be comfortable with client presentations and feedback.