Director, Product Design and UX Research
Bonterra
Staff Design Researcher
JeffreyM Consulting
contract
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $77 - $100 per hour
Job Level
Lead
About the role
- As a Staff Researcher for our client's product, you will be instrumental in shaping the product and organizational strategy for one of their most ambitious bets.
- Lead complex, multi-quarter research initiatives and programs that influence product and business strategy across the product's and adjacent areas.
- Drive strategic thinking across product, design, and leadership teams, using research to shape vision, goals, and product architecture.
- Identify foundational and emergent research opportunities that align with company priorities and fuel long-term innovation.
- Own and evolve research practices, mentoring other researchers, championing methodological excellence, and elevating research quality across the org.
- Deliver high-signal insights through rigorous triangulation across qual, quant, and behavioral data.
- Proactively influence decision-making at the executive and cross-functional leadership levels through compelling synthesis and narrative craft.
- Build enduring partnerships across product, design, engineering, sales, and marketing, fostering alignment and shared understanding.
- Represent the Research externally, contributing to thought leadership and helping the client attract and retain top research talent.
Requirements
- 10+ years of experience in UX Research, with a proven track record of driving product and strategic decisions at scale.
- Deep fluency in a broad range of research qualitative and qualitative methodologies across the product lifecycle, from early generative to evaluative and longitudinal.
- Demonstrated experience in shaping product vision, working across complex product ecosystems or B2B/enterprise environments.
- Skilled at operating in 0->1 contexts, rapidly synthesizing ambiguity into clarity and direction.
- Strong executive presence and storytelling ability, and able to influence through insight and empathy across diverse stakeholder groups.
- Actively mentor peers, contribute to team rituals, hiring, and foster a collaborative research culture
- Preferred: Advanced degree in Human-Computer Interaction, Cognitive Science, Psychology, or a related field.
- Preferred: Familiarity with emerging research practices (e.g., AI-integrated research, simulation testing, metrics-driven validation).
- Preferred: Experience building research functions or leading strategy in fast-scaling orgs or innovation labs.
- Preferred: Background in complex industries such as AI, knowledge management, SaaS platforms, or data systems.
