Sprout Social, Inc.

Vice President, Pricing and Packaging Strategy

Sprout Social, Inc.

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $213,600 - $352,440 per year

Job Level

Lead

About the role

  • Define, lead and manage all aspects of the global pricing and packaging strategy for current and future products, incorporating competitive insights, financial analysis and customer feedback.
  • Lead a small team of pricing and packaging strategists.
  • Use analytics, data and research to proactively identify opportunities for pricing and packaging improvements and model the impact of changes using product usage, retention, and financial data.
  • Partner with Product, Sales, Customer Success, Finance, and Marketing to determine pricing strategies within product roadmaps, drive market intelligence, revenue growth and education, while leading pricing governance through a cross-functional Pricing Committee to ensure consistent policies and key decision-making.
  • Rigorously monitor performance, tracking the effectiveness of pricing strategies and making adjustments to optimize results.
  • Conduct in-depth qualitative and quantitative customer research, model monetization scenarios, and execute programs.
  • Own the project management of any new pricing and packaging proposal through the various stages of stakeholder involvement to ultimate market roll-out.
  • Report to the Chief Product Officer and operate as an integral member of Sprout’s Product team, accountable for driving business upside through pricing and packaging.

Requirements

  • 12+ years of experience working in SaaS businesses.
  • 5+ years of experience leading pricing and packaging work for a B2B SaaS organization, including 3+ years managing teams.
  • Familiarity with user-based or seat-based pricing as well as alternative pricing models like consumption, interaction or resolution based pricing (designed to counter the impact of AI and other market forces), self-serve and sales-led go-to-market motions, and Mid Market / Enterprise customer buying behavior
  • Deep experience with SaaS pricing models, tools, and processes. You will have had direct experience running pricing analysis, including Van Westendorp analysis, Gabor Granger and Max Diff.
  • Significant experience communicating, influencing, and working cross-functionally with technical and non-technical stakeholders at all levels, including the C-Suite, across marketing, sales & success, finance and product teams.
  • Preferred: Experience working with pricing platforms such as Qualtrics, Conjointly.
  • Preferred: Undergraduate degree in a STEM discipline; advanced STEM degree is a plus
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