Jefferson

Manager

• Advocates for the patient and family throughout the entire episode of care.
• Monitors patient’s progression intervening as needed to ensure efficient patient progress.
• Coordinates all aspects of discharge planning and establishes a safe discharge plan.

Case Manager RN – Clinical Support

Customer Support

• Leads a member-focused strategy across Medicaid, Medicare, ACA, CHIP, and MLTSS
• Oversees customer service operations and the member call center
• Drives service excellence through multi-channel engagement, process improvement, and evidence-based onboarding
• Ensures regulatory compliance, equitable access, and cultural responsiveness
• Aligns cross-functional efforts to improve satisfaction and retention
• Manages key priorities including quality management, workforce planning, operational efficiency, and technology adoption
• Measures success by service quality, compliance, performance metrics, and strategic impact

VP Customer Experience

• Maintain and update academic records of all students and plans and implements the registration process for rotations.
• Working with the Director of Student Affairs coordinates times and locations for rotations and resolve scheduling conflicts.
• Record keeping of all classes and curriculum prerequisites; compiling enrollment statistics and advise students regarding eligibility.
• Liaises with staff at affiliated hospitals and other clinical sites to ensure students remain fully compliant with their requirements for clinical experiences as they rotate among sites this includes student evaluation completion.
• Coordinate administrative process for recruitment and orientation of students to the organization.
• Manage student compliance with all Network, Federal and State.
• Responds to student needs in a timely, professional, helpful, and courteous manner, regardless of the student’s attitude.
• Identifies and understands student support issues, school/university needs and effectively addresses and resolves issues.
• Collects and inputs data into the appropriate source systems.
• Provides preliminary data analysis and reports as requested.
• Maintains and updates academic records for student learners in the network.
• Coordinates and facilitates the student orientation.
• Prioritizes workload.
• Complies with network policies including confidentiality policies.
• Regularly and within 48 hours, reads and responds to e-mail and telephone communications.
• Stays current on Network updates.
• Performs other duties as assigned or required by supervisor.

Student Support Specialist

• Build and maintain a robust, competitive, compliant, and accessible provider network across current and expansion service areas
• Oversee a team of network development specialists
• Develop and implement network expansion strategies aligned with access standards and regional adequacy goals
• Monitor and report on network adequacy and provider participation
• Lead and manage a team to execute contracting and network development initiatives
• Negotiate provider agreements with independent physicians, and other ancillary partners
• Partner with internal areas to streamline provider onboarding
• Collaborate with internal stakeholders to support growth strategies and expansion
• Support annual readiness reviews, corrective action plans, audits, and RFP-related network development tasks
• Foster strong provider relationships that support collaborative care

Manager, Network Development

Administration

• Transports patients to and from different areas according to patient schedules.
• Accompanies patients on outside medical appointments to ensure their safety.
• Reports observations of changes in patient’s condition/behavior to professional staff.
• Provides constant observation of assigned patients and intervention if necessary to keep those patients safe.

Safety Associate, Nursing Service Administration, Part-Time

Therapist

• Responsible for the evaluation, treatment, and discharge planning of all patients referred for their given services
• Provide therapy evaluations, treatment planning, treatment interventions and discharge planning for a full patient caseload in acute care, skilled facility, acute rehab, outpatient settings as appropriate
• Participate in student education
• Plans, organizes and delivers treatment programs that help clients/patients recover and rehabilitate
• Utilizes tools and techniques to administer safe therapeutic interventions and trainings, for patient and families
• Records and documents clients/patients' health progress information for evaluation, all therapeutic interventions including daily treatments, progress notes, evaluations and discharge summaries
• Performs other duties as assigned

Physical Therapist – Per Diem, Weekends & Weekdays

• Develop, implement, and monitor company organizational sustainability and energy strategies.
• Communicate plans and formulate budgets ($42M/year) and develop strategies to Department VPs and pillar team leaders.
• Develop forward strategy for procurement of utilities to obtain favorable rates, terms, and conditions.
• Analyze building systems to determine sustainability opportunities and suggest changes to operations and configurations.
• Direct, plan, and manage the Sustainability and Energy Program in alignment with university and hospital goals.
• Organize and coordinate services provided, oversee operations, and manage staff and budget in accordance with TJU policies and procedures.
• Work on interdisciplinary teams and projects to further overall organizational goals.
• Calculate building heating and cooling loads and work with water cooling towers, steam plants, building automation system, and energy conservation devices and techniques.