Jacuzzi Group

Operations

• Provides strategic leadership and operational oversight for five core departments within the Central Team: Central Order Approval, Business Systems, Business Operations, Warehouse Inventory Control, and Project Management.
• Ensures cross‑functional alignment, operational excellence, and the effective execution of enterprise‑wide initiatives by directing high‑performing teams, optimizing systems and processes, and driving organizational performance across all centralized functions.
• Demonstrates advanced knowledge of industry regulations, compliance standards, and operational best practices to ensure organizational alignment and risk mitigation.
• Applies exceptional leadership and interpersonal skills to develop talent, drive engagement, and utilize proven performance evaluation methodologies to build a high‑performing workforce.
• Provides strategic oversight and continuous optimization of daily operations, ensuring efficiency, scalability, and alignment with organizational objectives.
• Oversees the maintenance, reporting, and enhancement of business systems, including ERP and CRM platforms. Leads the creation of SOPs, training materials, and work instructions while directing the deployment of system initiatives across the enterprise.
• Provides strategic leadership for all JBRx accounts receivable collections, directs Costco Program Systems Management, and leads the training and governance of Costco Systems.
• Ensures accurate inventory maintenance and reporting for JBRx Market operations, including oversight of safety protocols, operational support, and compliance with regulatory standards.
• Leads the Project Management team in the deployment of new system initiatives and the execution of both current and emerging operational programs, ensuring timely delivery and cross‑functional alignment.
• Ensures organizational compliance with internal policies, external regulations, and operational standards, fostering a culture of accountability and continuous improvement.
• Demonstrates exceptional leadership, strategic thinking, and organizational capabilities to guide teams, strengthen operational performance, and support enterprise‑wide initiatives.
• Builds and maintains strong, collaborative relationships with internal and external stakeholders to support multiple projects, drive alignment, and ensure successful outcomes.

Head of Central Operations

Attorney

• Manage the full contract lifecycle from requirements definition through execution, administration, renewal, and closeout.
• Prepare, review, and administer construction subcontracts, purchase orders, and change orders
• Ensure compliance with contract terms, drawings, specifications, and applicable building codes and regulations
• ·Coordinate contract needs with internal stakeholders including Operations, Distribution, Production, Supply Chain, Finance, and Legal.
• Maintain accurate contract documentation, version control, and approval records in accordance with company policies.
• Coordinate contract reviews with Legal and ensure alignment with company standards, risk tolerance, and compliance requirements.
• Track contract milestones, payment schedules, insurance certificates, bonds, lien releases and warranties
• Maintain accurate and complete contract files, logs, and correspondence records
• Assist with claims management, dispute resolution, and contract closeout activities
• Route contracts through required approval workflows and ensure timely execution.
• Support enforcement of contract terms, including remedies for non-performance or non-compliance.
• Overflow work for Legal Department, including but not limited to, managing legal operations and compliance activities and supporting the Legal Department’s real estate and insurance functions
• Support vendor onboarding including site access, compliance documentation, insurance, and safety requirements.
• Support progress billing, lien waivers, and final payment documentation
• Identify, escalate, and drive resolution of service failures, quality issues, and contractual non-compliance.
• Monitor subcontractor compliance with contractual obligations, safety requirements, and insurance coverage
• Partner with Finance to validate invoices against contract terms, pricing schedules, and approved scopes of work.
• Support resolution of invoice discrepancies, overcharges, or scope deviations.
• Assist in ensuring spend visibility and adherence to approved budgets.
• Identify and drive continuous improvement initiatives, including cost reduction, service level improvement, risk mitigation, and contract standardization.
• Research and evaluate alternative suppliers to improve resilience, cost competitiveness, and service performance.
• Track vendor risk exposure and proactively recommend mitigation actions.
• Prepare reports related to contract status, risks, and compliance

Legal Contract Administrator

Inside Sales

• Act as the primary point of contact for customers, understanding their home remodeling needs and offering tailored solutions.
• Guide customers through the sales process, providing estimates, discussing financing options and closing sales
• Maintain in-depth knowledge of company products and services, staying up to date on the latest trends in bath remodeling.
• Create accurate and competitive quotes based on customer specifications and follow up to answer questions or provide additional information.
• Cultivate and maintain strong relationships with prospective and existing clients to encourage repeat business and referrals.
• Work closely with cross functional teams (Customer Care, Design Consultants and Installation teams) to ensure a seamless transition from sales to project execution.
• Update and manage the CRM system with accurate client data, sales activities and pipeline progression.
• Meet or exceed individual sales targets while contributing to the team sales goal.
• Provide excellent customer service and resolve any customer concerns promptly.
• Connect with customers who request cancellations, actively listening to concerns and identifying ways to retain their business.

Inside Sales, Retention Specialist

Human Resources

• Serve as the primary contact for employee benefits inquiries, providing prompt and compassionate support.
• Manage daily operations of health and welfare benefits, including medical, dental, vision, life, disability, HSA/FSA, and optional plans.
• Manage new hire benefit enrollments, life event changes, terminations, and status updates in HRIS/benefits platforms.
• Support annual open enrollment execution, including system setup, testing, employee communications, and post-enrollment cleanup.
• Maintain benefits documentation and HRIS/benefit platforms content to improve employee self-service.
• Ensure employee 401(k) elections, contribution changes, and loan transactions are accurately reflected in the payroll system.
• Assist with employee retirement education by supporting communications, plan materials, and enrollment initiatives.
• Conduct monthly carrier billing reconciliations and resolve discrepancies with carriers, payroll, and vendors.
• Ensure enrollment accuracy across HRIS, benefits platforms, payroll, and carrier systems.
• Track and resolve retroactive changes, refunds, and adjustments in a timely manner.
• Assist with routine 401(k)-related reporting and data reconciliation as needed.
• Partner with carriers, brokers, TPAs, and benefits platform providers to resolve employee issues and operational errors.
• Resolve complex cases effectively and assist with vendor data feeds, eligibility files, and platform maintenance.
• Collaborate with HR Managers to manage leave of absence and disability benefits, ensuring timely collection of employee benefit premiums during unpaid or partially paid leave.
• Process and support benefit enrollment changes related to leaves of absence, including status changes, and return-from-leave events.
• Track leave and disability cases as they relate to benefits eligibility, enrollment timelines, alignment with COBRA and coverage continuity.
• Partner with vendors and internal teams to ensure benefits are aligned with approved leave statuses and timelines.
• Support the facilitation of employee wellness challenges, campaigns, and activities, partnering with vendors and internal stakeholders as needed.
• Oversee wellness program participation metrics, track outcomes and trends, and manage wellness communications, calendars, and resources for employees.
• Issue recognition awards and incentives for wellness initiatives. Participate in the Wellness Committee by providing insights and assisting with program implementation and success.
• Support compliance requirements related to COBRA, ACA, ERISA, HIPAA, Section 125, and retirement plans.
• Assist with audits, reporting, and required notices and filings.
• Ensure confidentiality and proper handling of sensitive employee information at all times.
• Other duties as assigned

Benefits Specialist

Account Executive

• Responsible for delivering in-home design consultations to residential customers interested in bath and shower system remodels.
• Effectively assess customer needs and present tailored remodeling solutions that align with both design preferences and functionality.
• Provide a high level of customer service, building trust and rapport throughout the consultation process.
• Demonstrate strong closing skills by confidently navigating complex conversations to secure sales.
• Maintain a results-driven mindset with a consistent focus on meeting or exceeding established sales targets.
• Measure bathroom accurately based on the project specifications (baths, showers, jetted tubs, and conversions).
• Attend pre-scheduled appointments, no cold calling or prospecting required.
• Additional duties as assigned

Outside Sales Representative

• Responsible for delivering in-home design consultations to residential customers interested in bath and shower system remodels.
• Effectively assess customer needs and present tailored remodeling solutions that align with both design preferences and functionality.
• Provide a high level of customer service, building trust and rapport throughout the consultation process.
• Demonstrate strong closing skills by confidently navigating complex conversations to secure sales.
• Maintain a results-driven mindset with a consistent focus on meeting or exceeding established sales targets.
• Measure bathroom accurately based on the project specifications (baths, showers, jetted tubs, and conversions).
• Attend pre-scheduled appointments, **no cold calling or prospecting required. **
• Additional duties as assigned

Product Manager

• We are seeking a highly experienced and driven **Product Manager** with 4+ years of product management experience to join our dynamic team.
• This role requires an individual with a strong technical background, a keen financial acumen, and excellent collaboration skills across various functions.
• You will focus on the **Sauna** product line, driving product improvements, profitability, and customer satisfaction.
• The Product Manager will conduct research on global competitive landscapes and product trends, ensuring the development of new and existing products aligns with customer needs and market demands.
• This includes collaborating with cross-functional teams (NPD, Design, Engineering, Manufacturing) to resolve technical feasibility, design optimization, and production issues.
• Additionally, you will ensure that marketing and promotional materials accurately reflect product specifications, while identifying opportunities for cost reductions, price increases, and margin improvements.
• This full-life cycle product management role will require you to monitor industry developments, evaluate the existing product portfolio, and identify new product opportunities.
• You will also be a key liaison between the product, marketing, sales, and finance teams to ensure alignment across all departments.

Product Manager – Sauna

Accountant

• Prepare and record journal entries, accruals, and adjustments in accordance with generally accepted accounting principles in the United States (U.S. GAAP).
• Maintain, analyze, and reconcile general ledger accounts on a daily, weekly, or monthly basis.
• Assist with month-end and year-end close, ensuring deadlines are met.
• Support preparation of financial statements, internal reports, and audit schedules.
• Staff Accountant will perform weekly and monthly bank account reconciliations and resolve discrepancies in a timely manner.
• Monitor cash activity and assist with cash flow reporting.
• Monitor compliance with company travels and expense policies.
• Review employee expense reports for accuracy, proper coding, and adherence to policy.
• Track corporate credit card transactions and ensure timely submission of expense reports.
• Follow up with employees on overdue or incomplete expense reports to ensure compliance.
• Coordinate with HR and department managers regarding outstanding compliance issues when needed.
• Assist with internal and external audit requests by preparing supporting documentation.
• Help improve internal processes and strengthen financial controls.
• Ensure compliance with company policies, procedures, and U.S. GAAP.
• Prepare recurring and ad-hoc schedules for management, budgeting, and forecasting.
• Assist with variance analysis and provide explanations for unusual or unexpected activity.
• Perform other tasks or special projects as assigned by management.

Staff Accountant

Recruitment

• Partner with senior leaders across the Spa and Corporate enterprise to align talent acquisition strategy with business and growth objectives.
• Translate workforce plans into actionable hiring strategies across regions and functions.
• Act as a trusted advisor to leadership on talent market dynamics, hiring risks, and capability needs.
• In partnership with the HR leader, design and deploy a recruitment operating model, including governance, service delivery, and regional execution.
• Build standardized end-to-end recruitment processes (intake, sourcing, selection, offers and onboarding handoff).
• Establish consistent hiring standards, interview frameworks, and candidate experience guidelines.
• Define and manage vendor strategy and relationships.
• Build, lead, and develop a global or regionally distributed TA team (internal recruiters and partners).
• Establish clear roles, performance expectations, and development plans for TA resources.
• Coach recruiters and hiring managers on best-in-class recruiting practices and market insights.
• Ensure recruiting practices comply with local labor laws and employment regulations.
• Establish clear hiring governance, approval workflows, and documentation standards.
• Continuously refine processes to improve speed, quality, and scalability.
• Partner with HR on the selection, implementation, and optimization of recruitment technology (ATS, CRM, assessment tools).
• Ensure integration of recruiting systems with HRIS and onboarding platforms.
• Build robust reporting and dashboards to track hiring metrics, pipeline health, diversity, time-to-fill, and cost-to-hire.
• Use data and insights to continuously improve recruiting effectiveness and efficiency.
• Partner with Marketing and stakeholders to strengthen the employer brand across all markets.
• Design and deploy consistent candidate experience standards aligned with company values.
• Improve offer acceptance, hiring manager satisfaction, and quality of hire.

Talent Acquisition Manager

• Serve as the primary HR partner to EMEA senior leaders, aligning people strategy to regional and global business priorities.
• Provide thought leadership on organizational design, workforce planning, talent strategy, and change management.
• Partner closely with Finance and Operations to support commercial decision-making, productivity, and cost optimization.
• Coach leaders on performance management, leadership effectiveness, and organizational capability.
• Lead and develop the EMEA HR team across the region ensuring consistent practices and strong local execution.
• Drive alignment between regional HR activities and global HR strategy, policies, and frameworks.
• Establish clear priorities, accountability, and development plans for HR team members.
• Ensure effective collaboration across COEs (Total Rewards, Talent, HR Operations).
• Oversee employee relations matters across the region, ensuring consistency, fairness, and legal compliance.
• Partner with Legal to manage complex ER issues, investigations, and risk mitigation.
• Ensure compliance with local labor laws and employment practices across the EMEA.
• Lead execution of the Performance & Growth framework, including goal setting, feedback, talent reviews, and succession planning.
• Support leadership teams in identifying high-potential talent and addressing performance gaps.
• Drive engagement, culture, and leadership development initiatives that support retention and performance.
• Partner with Talent Acquisition on workforce planning, employer branding, and leadership hiring.
• Leverage HR technology (HRIS, talent systems, analytics) to drive insights, improve employee experience, and support business decisions.
• Champion adoption of HR systems and tools across the region.
• Use data to identify trends, risks, and opportunities related to engagement, turnover, performance, and capability.

Senior Human Resources Business Partner – EMEA

Account Manager

• Responsible for generating regional sales by managing a current dealer base within the region (Illinois, Indiana, and Wisconsin).
• Prospect open territory, qualify companies and bring on new dealers.
• Conduct dealer site visits: Train dealers in sales, service, operations and marketing functions.
• Perform liaison service between the dealer and Jacuzzi Hot Tubs/Sundance Spas to solve problems, clarify policies and procedure and maintain good working relationships.
• Adhere to territorial spending goals and budgets.
• Additional duties as assigned.

Regional Account Manager

Sales

• - Run Sales Appointments: Conduct in-home design consultations with residential customers seeking bath and shower remodels. Present tailored solutions that meet both design preferences and functional needs
• - Sales Training & Ride-Alongs: Train and mentor new and developing reps using a two-step model: first, they shadow you; then you shadow and coach them
• - Sales Coaching & Development: Deliver real-time feedback and coaching to improve reps’ presentations, objection handling, and closing skills
• - Lead by Example: Maintain a high personal close rate, model exceptional sales behavior, and help foster a high-performance sales culture
• - Performance Reporting: Track rep progress, appointment results, and training needs; report directly to the Sr. Sales Manager
• - Customer Service: Build trust and rapport throughout the consultation process. Follow up on project questions and ensure a smooth customer experience
• - Project Assessment: Accurately measure bathrooms and assess project needs (tubs, showers, conversions, etc.)
• - Pre-Scheduled Appointments: Attend confirmed appointments—no cold calling or prospecting required
• - Additional duties as assigned

Assistant Sales Manager

• Provide in home design consultations to residential customers interested in remodeling their bath/shower systems
• Possess impeccable customer service skills
• Maintain a strong drive for results
• Navigate complex conversations to close the deal

Outside Sales Representative – In Home Sales

• Responsible for delivering in-home design consultations to residential customers interested in bath and shower system remodels.
• Effectively assess customer needs and present tailored remodeling solutions that align with both design preferences and functionality.
• Provide a high level of customer service, building trust and rapport throughout the consultation process.
• Demonstrate strong closing skills by confidently navigating complex conversations to secure sales.
• Maintain a results-driven mindset with a consistent focus on meeting or exceeding established sales targets.
• Measure bathroom accurately based on the project specifications (baths, showers, jetted tubs, and conversions).
• Attend pre-scheduled appointments, **no cold calling or prospecting required.**
• Additional duties as assigned