Jacuzzi Group

Account Executive

• Responsible for delivering in-home design consultations to residential customers interested in bath and shower system remodels.
• Effectively assess customer needs and present tailored remodeling solutions that align with both design preferences and functionality.
• Provide a high level of customer service, building trust and rapport throughout the consultation process.
• Demonstrate strong closing skills by confidently navigating complex conversations to secure sales.
• Maintain a results-driven mindset with a consistent focus on meeting or exceeding established sales targets.
• Measure bathroom accurately based on the project specifications (baths, showers, jetted tubs, and conversions).
• Attend pre-scheduled appointments, **no cold calling or prospecting required. **
• Additional duties as assigned

Outside Sales Representative

• Responsible for providing in home design consultations to residential customers interested in remodeling their bath/shower systems
• Must possess impeccable customer service skills, a strong drive for results, and the ability to navigate a complex conversation to close the deal
• Attend the December 8th sales training class

Outside Sales Representative – In Home Sales

Digital Marketing

• Oversee a Marketing Coordinator who responds within 24 hours to every online question/concern/feedback.
• Utilize and own Jacuzzi Bath Remodel’s review management software, GatherUp, to document, track, and reply to reviews.
• Work closely with customer care to provide quick resolution to customer complaints from online channels per the review management process.
• Maintain an upbeat and healthy online community experience for the JBR brand.
• Oversee weekly reporting to showcase review statuses and performance.
• Own Jacuzzi Bath Remodel’s numerous social media accounts.
• Grow the brand’s online presence and build community through social media.
• Strategize for unique ways to engage and drive leads online.
• Build monthly plans for our channels and execute.
• Develop a monthly report to show leadership the growth behind social media efforts.
• Maintain weekly reporting on JBR’s national and local websites.
• Conduct regular audits of all web properties to ensure brand consistency and legal compliance.
• Organize a task force of team members to support Baths for the Brave, an annual event.

Digital Marketing Specialist

Manager

• Lead, mentor, and manage a team of service technicians and subcontractors.
• Set performance goals, conduct evaluations, and ensure team alignment with company standards.
• Oversee service and rework activities.
• Manage inbound service requests and repair activities.
• Maintain high levels of customer service and satisfaction.
• Act as a point of escalation for complex service issues.
• Develop and implement customer service improvement strategies.
• Develop and execute strategic business plans for service operations.
• Collaborate with production and technical teams to support new product introductions and training.
• Monitor service performance.
• Provide regular reports to senior management.
• Meet with local teams to review services.
• Ensure compliance with safety regulations.
• Responsible for hiring, training and onboarding.

National Service Manager

Sales

• Manage, configure, and provide support for Salesforce applications to meet the needs of various departments.
• Troubleshoot and resolve issues related to Salesforce functionalities and integrations.
• Regularly review and optimize Salesforce performance to enhance efficiency for end-users.
• Collaborate with stakeholders to define and implement Salesforce strategies that align with business objectives.
• Lead the design, development, and deployment of solutions within the Salesforce platform.
• Develop and maintain integration strategies with other applications to streamline processes.
• Significant engagement in project management. Manage all facets of Salesforce-related projects, including requirements collection, implementation, and ongoing support.
• Establish project plans, manage timelines, and allocate resources effectively.
• Facilitate user acceptance testing, trainings, and documentation for system changes.
• Develop user training sessions to ensure effective usage and adoption of Salesforce applications across the organization.
• Create and maintain user documentation, guides, and best practices.

Senior Manager, Salesforce Applications

Account Manager

• Responsible for generating regional sales by managing a current dealer base within the region (South of Sacramento, extending into Los Angeles County)
• Prospect open territory, qualify companies and bring on new dealers.
• Conduct dealer site visits: Train dealers in sales, service, operations and marketing functions.
• Perform liaison service between the dealer and Jacuzzi Hot Tubs/Sundance Spas to solve problems, clarify policies and procedure and maintain good working relationships.
• Adhere to territorial spending goals and budgets.

Regional Account Manager

Marketing

• Assist with customer and sales team communications to support consistent and effective delivery of key messages.
• Support the planning and execution of National Promotions for retail partners, including creative assets, overviews, terms and conditions, and more.
• Assist in the development, maintenance, and distribution of marketing toolkits to ensure alignment with brand messaging and effective use by retail partners.
• Help manage the distributed marketing platform by ensuring content is current, easy to navigate, and consistent with overall brand strategy.
• Collaborate with internal teams such as brand marketing, digital, and field sales to ensure alignment on campaigns and tools across channels.
• Analyze digital campaign performance data with guidance from senior team members and external vendors to identify optimization opportunities.
• Participate in training and onboarding efforts for retail partners and sales teams to improve local marketing execution and digital engagement.
• Contribute to market research efforts to identify new digital tools and trends that support retailer success.
• Design and execute customer-facing materials using Indesign, Illustrator or other software
• Additional duties as assigned.

Associate Channel Marketing Manager

Product Manager

• Define the vision, strategy and multi-year roadmap for Smart Tub, balancing customer experience, revenue growth and operational efficiency.
• Translate customer feedback, data insights and market trends into clear product requirements and prioritized backlogs.
• Collaborate with engineering and design teams to deliver high-quality features across mobile apps, cloud platforms and connected devices.
• Drive feature launches, adoption strategies, and growth initiatives, including subscription revenue and e-commerce (accessories, consumables).
• Manage the full IoT product lifecycle — from concept and prototyping through launch, adoption, optimization, and end-of-life.
• Create detailed product specifications, user stories, and acceptance criteria.
• Act as the central point of alignment between executives, internal teams, and external technology partners.
• Lead go-to-market strategy, including pricing models, marketing initiatives, and sales training.
• Monitor product performance using metrics and analytics, making data-driven recommendations for improvements.

Bilingual

• Develop and implement manufacturing strategies and processes to optimize plant efficiency and productivity
• Deliver expected results in five key areas: Safety, Quality, Delivery, Cost and Inventory (SQDCI)
• Manage and monitor First Line Supervisors and Managers to accomplish goals of the manufacturing plan
• Provide leadership and training to accomplish the company goals and objectives
• Build overall site talent including development plan, coaching, mentoring and succession planning
• Manage resources to achieve production targets within budget and schedule
• Ensure plant compliance with safety regulations and maintain a safe working environment for all employees
• Monitor and enforce quality control standards to deliver products that meet customer requirements
• Manage inventory levels to ensure adequate supply of raw materials and finished goods
• Establish and maintain effective communication with cross-functional teams, including engineering, sales, and procurement
• Other duties as assigned.

Plant Manager, Bilingual

• Trained on exclusive Jacuzzi products and deliver outstanding presentations to customers in the St. Louis area.
• Work trade shows, events, mall kiosks and use enthusiasm for products to gain leads.
• Be active and on your feet, actively engaging with customers.
• Promote products and services to new and existing customers.
• Deliver interactive presentations.
• Ability to work nights/weekends.
• Additional duties as assigned.

Entry-level Sales Representative

Financial Planning and Analysis

• Join Miami-based team as Sr. Finance Manager blending special projects with strategic FP&A, working directly with Spa Business CEO.
• Support CFO, COO, Sales leaders and the broader finance team.
• Lead high-impact special projects that support strategic decision-making for the CEO and executive leadership
• Build comprehensive, value-added analyses across commercial, operational, and financial domains
• Navigate and synthesize data from multiple CRM and ERP systems to create actionable insights
• Partner with IT, Finance, and other departments to gather data and validate assumptions
• Develop compelling presentations and reports that clearly communicate findings and recommendations
• Support ad hoc requests from the CEO, CFO, and equity sponsor with urgency and precision
• Collaborate with FP&A team to ensure alignment with broader financial planning efforts
• Identify opportunities for process improvement, automation, and data harmonization
• Other special projects/duties as assigned by CEO
• Individual MUST reside in Miami, Florida and be willing to come in office (near Design District)

Senior Finance Manager, FP&A

Outside Sales

• Conduct in-home design consultations and present tailored bath and shower remodel solutions
• Run sales appointments and maintain a high personal close rate
• Train and mentor new and developing sales representatives using a two-step ride-along model
• Provide real-time feedback and coaching to improve presentations, objection handling, and closing skills
• Lead by example to foster a high-performance sales culture
• Track rep progress, appointment results, and training needs; report to the Sr. Sales Manager
• Build customer trust, follow up on project questions, and ensure a smooth customer experience
• Accurately measure bathrooms and assess project needs (tubs, showers, conversions, etc.)
• Attend pre-scheduled appointments (no cold calling or prospecting required)
• Complete 2-weeks of interactive virtual training and weekly in-office mandatory trainings

Field Sales Manager

Customer Support

• Responsible for reviewing sales contracts ensure proper product is included in contract and sent out for ordering.
• Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts.
• Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date.
• Assist in scheduling service/ repair work for customers & providing updates
• Must be comfortable operating in ERP systems to make change orders for customers.
• Review quality standards and customer satisfaction/reviews in a timely fashion
• Provide excellent customer service to our current & past clients
• Provide assistance to customers throughout the period of sales and installation.
• Other duties as assigned

Customer Care Representative

• Deliver in-home design consultations to residential customers interested in bath and shower system remodels.
• Assess customer needs and present tailored remodeling solutions aligning with design preferences and functionality.
• Provide a high level of customer service, building trust and rapport throughout consultations.
• Demonstrate strong closing skills to secure sales; operate in One Call Close environments.
• Maintain a results-driven mindset focused on meeting or exceeding sales targets.
• Measure bathrooms accurately based on project specifications (baths, showers, jetted tubs, and conversions).
• Attend pre-scheduled appointments (no cold calling or prospecting required).
• Participate in 2 weeks of interactive virtual training and weekly mandatory local office trainings.
• Required schedule: Full time Monday–Friday including every other Saturday; appointments scheduled 9:00 AM–6:00 PM.

• Jacuzzi Group is a leading global manufacturer specializing in hot tubs, swim spas, baths, showers, saunas, and pool equipment.
• Lead Jacuzzi Group’s global infrastructure operations including networks, servers, cloud services, and identity management.
• Oversee and lead a team located across multiple regions.
• Drive modernization efforts including cloud adoption and Zero Trust.
• Oversee incident, change, and problem management to ensure high availability.
• Partner with Security to address vulnerabilities and ensure compliance.
• Monitor and analyze infrastructure performance metrics to drive continuous improvement.
• Manage vendor relationships and negotiate contracts to secure essential services and technologies.
• Collaborate with other departments to assess their technology needs and recommend suitable solutions.
• Ensure effective backup, disaster recovery, and business continuity.

Senior Infrastructure Manager

• Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment.
• With our headquarters in California and operations all over the world, Jacuzzi Group has been providing innovative wellness solutions for over 65 years.
• We are seeking a remote Customer Service Representative to join our Sundance Spa, Inc. team.
• The Customer Service Representative serves as the primary point of contact for customers (dealers across the nation), addressing any issues, updating order status, shipments, pricing, product information and responding to their general inquiries. This individual will engage with customers through email as well as managing high volumes of inbound phone calls.
• Key duties include maintaining assigned regions and dealers, responding to inquiries, inputting orders, CRM case management, pricing and shipping information, and resolving issues.
• Cross-functional collaboration and training activities, attendance, and back-up duties are part of the role.
• Schedule: Monday-Friday 7:00am-4:00pm PST (Flexibility to work overtime and weekend hours as needed).
• Compensation is based on experience $19+

Customer Service Representative

• Lead Field Sales Manager to support in-home sales team in home improvement and bath remodeling industry
• Hybrid coaching and sales role; lead by example—running in-home appointments while developing and coaching reps through ride-along training
• Total earning potential: $150,000-$200,000 annually
• Key Responsibilities: Run Sales Appointments; conduct in-home design consultations with residential customers seeking bath and shower remodels; present tailored solutions that meet both design preferences and functional needs
• Sales Training & Ride-Alongs: Train and mentor new and developing reps using a two-step model: first, they shadow you; then you shadow and coach them
• Sales Coaching & Development: Deliver real-time feedback and coaching to improve reps’ presentations, objection handling, and closing skills
• Lead by Example: Maintain a high personal close rate, model exceptional sales behavior, and help foster a high-performance sales culture
• Performance Reporting: Track Sales Representative's progress, appointment results, and training needs; report directly to the Sr. Sales Manager
• Customer Service: Build trust and rapport throughout the consultation process. Follow up on project questions and ensure a smooth customer experience
• Project Assessment: Accurately measure bathrooms and assess project needs (tubs, showers, conversions, etc.)
• Pre-Scheduled Appointments: Attend confirmed appointments—no cold calling or prospecting required
• Additional duties as assigned
• Training: 2-weeks of interactive virtual training; must take and pass written and practical assessments
• Required to report to our local office once a week for mandatory trainings
• Compensation: $70,000 base, plus up to 10% commission on personal sales, potential monthly sales bonus, and $350.00 monthly car allowance
• Schedule: Full time: Monday- Friday, every other Saturday; Appointments are scheduled between 9:00 AM- 6:00 PM; Never responsible for working on Sunday
• Qualifications: Proved in-home sales, ideally in home improvement or remodeling.
• Strong one-call close ability and confidence in high-ticket consultative sales.
• Experience training or mentoring sales reps is strongly preferred.
• Excellent communication, presentation, and interpersonal skills.
• Highly organized, coachable, and performance-driven.
• Comfortable using technology, specifically an iPad.
• Willingness to drive within assigned territory (100-mile radius).
• Must be available to work evenings and weekends as needed.
• Valid driver's license and reliable vehicle required.

• Founded in 1956, the Jacuzzi Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries.
• Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 9 successful locations launched nationwide in under 4 years.
• Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
• Jacuzzi Bath Remodel is hiring Outside Sales Representatives (In home Sales) to join our September 15th sales training class.
• Please note, this position is commission only (100% Commission) + bonus after an initial training period
• The Outside Sales Representative (In home sales) is a core member of our organization. They are responsible for providing in home design consultations to residential customers interested in remodeling their bath/shower systems. The Outside Sales Representative must possess impeccable customer service skills, a strong drive for results, and the ability to navigate a complex conversation to close the deal.
• Next Training class starts on September 15th!
• 4 weeks paid Sales Training
• 100% Commission + Bonuses after training period
• On average Sales reps make $120,000 – $150,000
• Top Earners above $200,000
• Schedule:
• Full time: Monday- Friday, including every other Saturday.
• Appointments are scheduled between 9:00 AM- 6:00 PM
• Never responsible for working on Sunday.

Outside Sales Representative, In Home Sales

• Founded in 1956, the Jacuzzi Brand is the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries.
• Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 9 successful locations launched nationwide in under 4 years.
• Jacuzzi Bath Remodel combines premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
• Jacuzzi Bath Remodel is hiring a Sales Trainer to assist in training our growing sales teams across the nation.
• Responsibilities of our Sales Trainer: Host Virtual Sales training classes on a monthly basis for our Jacuzzi Bath Remodel locations across the nation; Assumes ownership of training the entire sales process to include; teaching soft skills, in home demonstrations, product knowledge and 'one-call-close'.
• Conducts role-playing activities to develop sales skills (negotiation, overcoming objections, and closing sales)
• Uses technology to enhance and optimize the learning opportunity.
• Continually develops and enhances training materials.
• Position is a remote opportunity, however candidates residing in or around these locations highly preferred (Portland, OR, Seattle, WA, Phoenix, AZ, Tucson, AZ, Atlanta, GA St. Louis, MO, Detroit, MI, Miami, FL)
• Requirements of our Sales Trainer: 2+ years of proven Sales Training experience (training in one-call-close environments highly preferred!)
• Demonstrated sales success in the home improvement industry, preferably bathroom remodeling.
• Ability to travel up to 50% of the time
• Exceptional communication and facilitation skills
• Strong written and verbal communication
• Excellent presentation skills in front of large groups
• Compensation is $76,000+ based on relevant experience