Inside Sales and Retention Specialist

Jacuzzi Group

Inside Sales & Retention Specialist for Jacuzzi Bath Remodel providing customer sales and support. Engaging potential and existing customers in the home improvement industry with tailored solutions.

Posted 7/22/2026full-timeRemote • Montana, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in home remodeling sales, with a strong focus on customer relationship management, effective communication, and achieving sales targets. Proficient in providing tailored solutions and maintaining up-to-date knowledge of industry trends.

Highest-signal resume keywords

Home Remodeling Sales ExperienceCRM Software ProficiencyStrong Communication SkillsNegotiating SkillsGoal Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementQuote CreationCustomer Needs AssessmentFinancing Options DiscussionSales Target Achievement

Soft Skills

Problem SolvingCustomer ServiceRelationship BuildingActive ListeningSelf Motivation

Tools & Technologies

Salesforce

Industry Keywords

Home RemodelingSalesCustomer CareProject ExecutionCross Functional Teams

About the role

Key responsibilities & impact

Act as the primary point of contact for customers, understanding their home remodeling needs and offering tailored solutions.
Guide customers through the sales process, providing estimates, discussing financing options and closing sales
Maintain in-depth knowledge of company products and services, staying up to date on the latest trends in bath remodeling.
Create accurate and competitive quotes based on customer specifications and follow up to answer questions or provide additional information.
Cultivate and maintain strong relationships with prospective and existing clients to encourage repeat business and referrals.
Work closely with cross functional teams (Customer Care, Design Consultants and Installation teams) to ensure a seamless transition from sales to project execution.
Update and manage the CRM system with accurate client data, sales activities and pipeline progression.
Meet or exceed individual sales targets while contributing to the team sales goal.
Provide excellent customer service and resolve any customer concerns promptly.
Connect with customers who request cancellations, actively listening to concerns and identifying ways to retain their business.

Requirements

What you’ll need

High school diploma or equivalent; Bachelor's degree in Business or related field preferred.
1-2 years of experience in home remodeling sales. (Outside Sales or Inside Sales)
Strong communication skills, both verbal and written.
Excellent negotiating and problem solving skills.
Proficient in using CRM software (Salesforce)
Ability to manage multiple customer inquiries and sales opportunities simultaneously.
MUST be goal oriented, self motivated and able to work independently.

Benefits

Comp & perks

Medical, Dental & Vision plans
401K with matching program
Uncapped Commission
Positive work culture, premium name brand and supportive sales leaders