National Production Manager – Market Expansion

Jacuzzi Group

National Production Manager leading new market launches and training production teams for Jacuzzi Bath Remodel. Ensuring operational readiness and high-performing customer-focused operations.

Posted 7/18/2026full-timeRemote • Arizona, California, Florida, Missouri, Montana, North Carolina, Oregon, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Operations Management and Market Expansion, with a focus on training and onboarding staff to ensure operational readiness and compliance. Proficient in managing complex projects and cross-functional teams while delivering exceptional customer experiences.

Highest-signal resume keywords

Operations ManagementMarket ExpansionProject ManagementSalesforce CRMTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project SchedulingJob SequencingCrew CoordinationPerformance MetricsOperational Readiness

Soft Skills

Verbal CommunicationWritten CommunicationCoachingTeam Leadership

Tools & Technologies

SalesforceLMS Platforms

Industry Keywords

Home ImprovementField OperationsInstallation BusinessCompliance Standards

About the role

Key responsibilities & impact

Serve as the primary boots-on-the-ground lead for all new market openings, physically present at each location to drive setup and launch execution.
Oversee office and warehouse buildout, ensuring each facility is operationally ready -- properly equipped, organized, and compliant with Jacuzzi Bath Remodel standards -- prior to launch.
Recruit, onboard, and train new production staff including; Installers, Installation Managers, Warehouse Supervisors and Production Managers, ensuring all team members are certified and field-ready before the market launch.
Own the end-to-end launch timeline and budget for each market; identify and escalate risks proactively to senior leadership.
Coordinate with cross-functional teams (Sales, Marketing, Operations, Supply Chain, IT, HR, Finance) to ensure all systems, inventory, and support structures are in place at launch.
Develop and maintain a standardized market launch playbook that codifies the setup process -- from site selection through first installation -- and continuously improves it based on field learnings.
Establish post-launch reporting on operational readiness, production performance, and quality metrics for executive visibility.
Deliver comprehensive onboarding and ongoing training programs specifically for Production Managers and Installation Managers in all markets.
Train Production Managers and Installation Managers on project scheduling -- including job sequencing, crew coordination, and timeline management.
Provide hands-on training on CRM (Salesforce) navigation, including pipeline management, job status updates, customer notes, and reporting, ensuring consistent platform adoption across all markets.
Develop and deliver customer interaction training, equipping Production Managers and Installation Managers with the communication skills, professionalism standards, and escalation protocols needed to deliver an exceptional customer experience.
Partner with Operations leadership to develop and continuously refine standard operating procedures, ensuring training content reflects current best practices and business expectations.
Assess field competency through ride-alongs, job site visits, and performance reviews; identify gaps and deliver targeted coaching to bring individuals to standard.
Track training completion, certification status, and field performance metrics; report findings to senior leadership and adjust programs to address recurring gaps.

Requirements

What you’ll need

Bachelor's degree in Operations Management, Business Administration, or related field preferred
5+ years of progressive leadership experience in Operations Management, Production Management, Market Expansion, training or a related role.
Demonstrated experience managing complex, cross-functional projects from planning through execution.
Strong verbal and written communication skills; ability to present effectively to field teams and executive audiences.
Comfortable with extensive travel within the united states; up to 75% depending on business needs.
Experience in home improvement, home services, or a similarly structured installation/field-operations business.
Familiarity with Salesforce CRM and LMS platforms.

Benefits

Comp & perks

Paid time off (PTO)
401(k) with matching program
Medical insurance
Dental insurance
Vision insurance
Health savings account
Life insurance