iwoca

Technical Writer

• The documentation you maintain and improve has a daily, visible effect on how people work — this is not documentation that sits on a shelf never to be read.
• Document new products from day one, setting the standard before complexity accumulates.
• Run documentation migration projects end-to-end: scope what needs to move (and improve), get buy-in from the team that owns it, and deliver it — from operations documentation to people documentation and beyond.
• Choose your work based on impact. You decide when to raise the bar and when documentation is finished.
• Shape how new departments adopt the Handbook. Work with teams that have never used Git, explain why their knowledge belongs in the Handbook, and either run the migration for them or support them doing it themselves.
• Mentor another technical writer — raise their standard by reviewing their work, sharing approaches, and role modelling how to run projects independently.
• Advocate for culture change: the documentation practices that worked for a startup of humans do not serve a scale-up of AI-builders. You’ll help iwoca recognise that and adapt.

Senior Technical Writer

Business Development Rep

• Build, maintain and grow relationships with commercial loan brokers across Germany
• Plan, organize and run partner meetings and regional events — high willingness to travel (regular on-site visits to brokers, events and trade shows)
• Manage and automate partner outreach via our CRM (HubSpot) — segmentation, campaigns, nurturing
• Develop and implement enablement initiatives (training, webinars, sales materials, playbooks)
• Analyze relevant KPIs (activation rate, conversion, volume, CLTV) and derive concrete actions
• Provide telephone and in-person account management including regular check-ins and performance reviews
• Optimize and standardize onboarding processes in collaboration with all relevant stakeholders
• Continuously feed market feedback to product and process teams to improve the partner journey

Business Development Manager – Longtail Broker

Full-stack Engineer

• Lead four engineers working on the modelling platform and surrounding systems; help the team deliver high-quality solutions.
• Raise engineering standards across modelling systems and infrastructure, with a focus on reliability, observability, reproducibility, and safe change.
• Set technical direction by understanding adjacent systems, workflows, and constraints to identify the right problems to solve at the right time.
• Stay hands-on in the codebase, especially when the team is dealing with ambiguity, cross-system complexity, or problems without an obvious owner.
• Lead by example in how problems are approached and how rigour is balanced with speed of delivery.
• Contribute directly to the systems that matter most, making pragmatic changes that reduce friction, strengthen the platform, and improve reliability in production.
• Engineering decisions in this area directly affect the accuracy of our credit decisions and the volume of lending iwoca can responsibly support.
• Better infrastructure leads to faster experimentation and better models.
• Help the team to work faster and with more confidence in the platform. Work with data scientists and strategy analysts to maintain the feedback loop between analysis, strategy and engineering.

Tech Lead – Decision Technology

• Seller Acquisition & Strategy: Lead and evolve the approach to identifying and prospecting mid market UK B2B suppliers.
• Relationship Building: Build and maintain strong, senior-level relationships with key stakeholders in e-commerce businesses, including Managing Directors, and C-suite contacts, by creating urgency and trust.
• Consultative Selling: Speak with skill, passion, and effectiveness across different buyer personas, frequently adapting the pitch to demonstrate a genuine understanding of prospects’ needs, including complex or uncertain scenarios.
• Onboarding and Support: Guide sellers through the onboarding process with precision and adaptability, ensuring a smooth integration with iwocaPay. Facilitate seamless handoffs from sales to key account managers, so sellers progress through launch activities and activate without friction or delays.
• MEDDIC Framework: Demonstrate a strong grasp of the MEDDIC framework, consistently applying it to inform decisions on prospect engagement and coaching the team on how to better leverage the method.
• Team Development: Participate in and host sales call listening sessions to help train and develop junior team members. Lead from the front in identifying operational gaps and assembling the appropriate training resources and solutions.

Senior Business Development Manager

• Seller Acquisition: Identify and prospect potential e-commerce sellers that align with the target market for iwocaPay.
• Relationship Building: Build and maintain strong relationships with key stakeholders in e-commerce businesses, including founders, decision-makers, and relevant departments.
• Consultative Selling: Understand sellers' pain points and demonstrate how iwocaPay can add value to their business by offering flexible payment solutions.
• Onboarding and Support: Guide sellers through the onboarding process, providing necessary assistance and support to ensure a smooth integration with iwocaPay.
• Market Insights: Stay updated with industry trends, competitor activities, and market needs to tailor pitches and strategies effectively.
• Collaboration: Work closely with the marketing and product teams to develop targeted campaigns, sales collateral, and product enhancements based on seller feedback.

Business Development Manager

Performance Marketing

• Launch, optimise and scale campaigns across Google Search, Performance Max, YouTube and Demand Gen.
• Keep the Google and Microsoft Search accounts healthy, consolidated, and growing.
• Build agent-driven monitoring and reporting to spot issues and opportunities faster.
• Turn the resulting data into decisions: which campaigns to scale, kill, restructure.
• Report on channel performance to stakeholders on a regular basis.
• Analyse performance data to deliver actionable insights and support ideas for testing and optimisation.
• Evolve search strategy for emerging trends related to AI search behaviour.
• Coordinate with product launch teams on go-to-market channel strategy, including creative, data, and measurement.
• Work with our data science team to monitor, refine and channel the performance of the models powering lead selection.
• Identify audience overlaps between Mail and Paid Search segments.

Performance Marketing Manager – Direct Acquisition

Chief Marketing Officer

• Launch, optimise and scale campaigns across Google Search, Performance Max, Youtube and Demand Gen.
• Keep the Google and Microsoft Search accounts healthy, consolidated, and growing.
• Build agent-driven monitoring and reporting to spot issues and opportunities faster.
• Turn the resulting data into decisions: which campaigns to scale, kill, restructure.
• Report on channel performance to stakeholders on a regular basis.
• Analyse performance data to deliver actionable insights and support ideas for testing and optimisation.
• Evolve search strategy for emerging trends related to AI search behaviour.
• Prepare for new search ad opportunities.
• Find and implement new ways to automate the operational handling of the Mail channel.
• Manage agency relationship and coordinate monthly mailing rounds.
• Monitor tracking setup and attribution.
• Coordinate with product launch teams on go-to-market channel strategy.
• Work with our data science team to monitor, refine and channel the performance of the models powering lead selection.
• Identify audience overlaps between Mail and Paid Search segments.

Performance Marketing Executive – Direct Acquisition

Analyst

• Reviewing credit data, financial statements and other data sources to assess the level of risk involved in lending.
• Conducting thorough due diligence to ensure affordability of credit in line with internal policies.
• Understanding and accurately capturing the specific revenue and risk drivers for SMEs.
• Being responsible for and trusted to make lending decisions.
• Supporting and improving our underwriting framework, through consistent high-quality lending decisions to enable us to make better, faster and fairer decisions
• Communicating effectively with our Account Management teams to ensure customer needs are met.