INTERNATIONAL RESCUE COMMITTEE

Full-stack Engineer

• Focused on Program Data and Analytics technology support
• Developing, implementing, and supporting IRC’s global technology tools
• Work with the CRRD MEAL and Program teams and other stakeholders in requirements gathering and analysis
• Support the development and rollout of organization-wide dashboard products
• Develop and improve Power Platform applications and other low-code/no-code data platforms
• Participate in the design, implementation, and operation of data quality processes
• Develop and maintain technology development standards and guidelines
• Provide technology training to business teams, deployment teams and end users

Software Developer – Analyst

Communications

• Lead and deliver the programme’s communications function, shape its narrative, and strengthen high-impact communications.
• Serve as the key communications link between the implementation and research consortia.
• Lead the synthesis and translation of evidence from the grants and studies.
• Support the planning, delivery, and visibility of What Works II events and conferences.
• Develop communication frameworks and forge strategic partnerships around major communication products.
• Lead crisis preparedness and response planning.
• Produce multimedia and communications content tailored to political, academic, and activist audiences.
• Supervise the Social Media and Digital Officer.

Senior Communications Officer

Advisor

• Support country programs to pursue funding opportunities in line with IRC’s Business Development Strategy
• Collaborate with country teams to proactively identify and address their priorities and support needs in BD
• Support the full proposal lifecycle including sharing initial assessment of new opportunities, supporting Go/No Go processes
• Facilitate the identification of consultants, partners and other proposal development support as needed in collaboration with the country team
• Provide quality assurance and quality compliance support on proposals
• Maintain complete and accurate electronic files, including final submission packages and internal trackers

Program Development Advisor

General

• Serve as the primary regional liaison for Family Support Specialists, subgrantees, and community partners
• Coordinate delivery of family support and stabilization services, ensuring timely and equitable access across the region
• Support and monitor referral pathways to address client needs, including basic needs, case management, and supportive services
• Ensure services are delivered using trauma-informed, culturally and linguistically appropriate practices
• Translate statewide directives from the Project Director, Partnership Coordinator, and Oversight & Technical Assistance Coordinator into regionally responsive implementation strategies
• Adapt program models to reflect local conditions, partner capacity, and community needs while maintaining fidelity to statewide standards
• Support development and rollout of tools, SOPs, and service protocols at the regional level
• Ensure consistent implementation of service delivery models and performance expectations
• Provide hands-on guidance and technical support to subgrantees and Family Support Specialists
• Conduct regular check-ins, site visits, and performance monitoring to ensure quality and compliance
• Identify capacity gaps and provide targeted training, coaching, and problem-solving support
• Reinforce adherence to program standards, reporting requirements, and compliance expectations
• Monitor regional program performance to ensure alignment with grant requirements, workplans, and reporting timelines
• Support subgrantees in maintaining accurate documentation, data quality, and reporting systems
• Identify risks or challenges and escalate issues to leadership as needed
• Build and maintain strong relationships with local service providers, community-based organizations, and stakeholders
• Facilitate regional coordination meetings, case conferencing, and collaborative problem-solving
• Share regional insights, challenges, and successes to inform statewide strategy

Family Services Coordinator

Technical Program Manager

• The Technical Program Manager will support the Enterprise Applications team in enabling IRC's future state IT support model through the delivery of system enhancement and integration projects, primarily within the ServiceNow platform.
• This includes managing the design and delivery of ServiceNow enhancements and integrations with other enterprise systems, coordinating release schedules, and ensuring technical solutions are well-documented, tested, and supportable as the platform evolves to meet growing organizational needs.
• In this role, the Program Manager will use Agile methodologies to manage program workstreams, including product backlog management, sprint planning, and task management, acting as scrum master by educating the team on scrum, facilitating scrum events, and removing obstacles faced by engineering and technical teams.
• They will work closely with solution architects, developers, and business system analysts to translate business requirements into technical specifications, manage cross-system dependencies, and maintain clear technical documentation for partners across the organization.

Technical Program Manager, Enterprise Applications

Operations

• Provide coverage for the reception desk, greet and direct client walk-ins, and schedule client appointments with appropriate staff
• Answer the IRC in New York or New Jersey's main telephone line, direct incoming calls as appropriate and assess documentation of clients to determine program eligibility
• Provide additional clerical assistance and support to IRC staff in the New York or New Jersey regional office
• Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
• Adhere to IRC policies, particularly those related to confidentiality and client privacy.
• Communicate effectively in person and by telephone.
• Other related duties as assigned.

Operations Intern – Unpaid

Translator

• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies.
• Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May support special projects and initiatives.
• Other duties as assigned.

Ngamo Interpreter

Engineering Manager

• Lead a team of engineers and AI specialists designing and shipping AI-powered, program-facing solutions
• Manage and grow a team of engineers, applied AI engineers, and QA specialists
• Help translate IRC's AI ambitions into a clear technical roadmap
• Serve as a core member of IRC's AI leadership, helping shape organizational direction
• Champion responsible, human-centered AI deployment in humanitarian contexts
• Interface with program and business stakeholders to gather requirements and define technical solutions
• Oversee deployment pipelines, CI/CD automation, infrastructure-as-code, and QA processes

Head of AI – Program Technology Engineering

Data Analyst

• Create and maintain dashboards, visualizations, and reports to track program and strategy performance
• Analyze and interpret large datasets to uncover trends, patterns, and insights that inform global program strategies
• Work closely with cross-functional teams to ensure data is well represented to meet stakeholder needs
• Identify opportunities to enhance the data collection and reporting processes
• Keep abreast of industry trends and emerging analytics tools
• Collaborate with fellow Analytics colleagues to ensure best practices in coding, statistics, and general analysis

Project Manager

• Maintain portfolio workplans, trackers, and dashboards for real-time visibility into milestones, risks, and decisions.
• Navigate internal IRC administrative, procurement, legal, and HR systems to ensure ethical reviews and data use agreements are completed and consultants/team members onboarded.
• Proactively identify and resolve operational bottlenecks; liaise with grants and finance teams on budget tracking.
• Maintain knowledge management systems and ensure project teams have timely access to documentation.
• Act as primary IRB PI Proxy: draft, submit, amend, and renew protocol applications across IRC and collaborating review boards.
• Coordinate, draft, and track Data Use Agreements (DUAs) and Material Transfer Agreements (MTAs) between universities and the IRC, ensuring patient data privacy.
• Support design and implementation of data governance frameworks for fragile, conflict-affected settings.
• Coordinate identification, review, and extraction of clinical image data from public sources (open-access journals, registries, repositories).
• Manage secure transfer and ingestion of medical image datasets from international and US partners.
• Oversee modular image-data ingestion pipelines across modalities; build reusable data-collection instruments; conduct QA/QC.
• Draft and coordinate modular, multilingual (French/English) training curricula for frontline healthcare workers on AI diagnostic tools.
• Manage curriculum consultants: track deliverables, coordinate clinical review, and ensure materials are feasible for resource-constrained settings.
• Maintain REDCap-based data-collection and image-labeling workflows; uphold annotation guidelines and QA/QC standards.
• Coordinate operational communication between IRC country programs and collaborating AI research teams (NYU Grossman and university partners in Africa and other regions).

Project Coordinator

Analytics Engineer

• Design, build, and maintain analytics-ready datasets and data models to support reporting, dashboards, and advanced analytics.
• Develop and optimize data transformation logic to ensure performant and reliable analytical outputs.
• Support the creation of curated analytics layers that enable consistent and reusable insights across teams.
• Troubleshoot and resolve data quality, performance, and pipeline issues impacting analytics delivery.
• Partner with business and technical stakeholders to translate analytical requirements into datasets, metrics, and visualizations.
• Enable downstream consumption of analytics outputs through reporting tools and dashboards.
• Support ad-hoc analysis and exploratory data needs as required.
• Enable and support analytics-driven solutions built using Power BI, Power Apps, and Power Automate.
• Design and maintain data integrations that allow Power Platform solutions to consume analytics datasets efficiently.
• Collaborate with Power Platform developers to ensure analytics outputs are structured and optimized for application and automation use cases.
• Assist in troubleshooting data-related issues impacting Power Platform apps, flows, and reports.
• Work closely with cross-functional teams to improve analytics workflows and delivery processes.
• Contribute to continuous improvement of analytics practices, performance, and usability.
• Document analytics solutions, datasets, and integration patterns to support maintainability and knowledge sharing.
• Write and maintain SQL-based data transformations and automated data quality tests to ensure data integrity.
• Mentor junior team members and contribute to team knowledge development and technical growth.

Data Analytics Engineer

Product Adoption Specialist

• Drive the uptake of AI across IRC’s global operations by working directly with teams to identify, test, and scale high-value use cases
• Ensure AI tools translate into real improvements in how IRC works
• Manage a pipeline of AI opportunities across internal functions (e.g., Finance, Supply Chain, HR)
• Embed with teams to diagnose needs, co-design solutions, and support adoption through to sustained use
• Act as the bridge between operational teams (product owners) and technical developers
• Own problem definition and user adoption for development resources deployment
• Establish and manage a structured pipeline of AI opportunities across departments, including clear problem definitions and requirements
• Maintain a shared intake and prioritization process with technical teams
• Track use cases from intake through pilot, iteration, and scale
• Coordinate with cross-functional teams to align on development, deployment, and support
• Monitor outcomes and performance against defined success criteria
• Identify and prioritize high-impact AI use cases across internal functions
• Work directly with teams to understand workflows, diagnose pain points, and define clear problem statements and requirements suited to AI
• Map current-state and future-state processes
• Co-design, test, and iterate solutions with end users and technical teams
• Support AI deployment into live workflows
• Document and package successful use cases for replication and scale

Technology & AI Adoption Specialist – Operations

Artificial Intelligence

• Define and maintain the roadmap for the digital workplace stack: M365, Box, Claude, Copilot, and Power Platform
• Evaluate new tools and platform capabilities; make recommendations on where to invest, expand, or sunset
• Manage day-to-day vendor operations with Anthropic, Microsoft, and other digital workplace platform providers
• Oversee license management, provisioning, and cost optimization across all platforms
• Drive adoption of AI tools across the digital workplace portfolio, identifying high-impact use cases
• Contribute to AI governance processes and policy updates by providing platform-level insight, usage data, and operational perspective to the AI Risk & Governance Committee
• Lead and manage the Digital Workplace team, including platform administrators and support staff

Director of AI and Digital Workplace Platforms

Security Engineer

• Build, lead, and continuously mature IRC’s AI security function
• Define, own, and continuously mature the IRC's AI security strategy and program roadmap
• Establish and maintain the organization-wide AI agent registry
• Develop and publish secure-by-default standards, frameworks, and reference architectures for internal AI agent development
• Create and enforce AI security policies covering agent development, deployment, monitoring, and decommissioning
• Report AI security risk posture, program progress, and emerging threats to the CISO and senior leadership
• Coordinate and perform GIS security reviews within the AI governance framework
• Partner with AI Governance, Privacy, Legal, and Technology stakeholders to support the AI intake, assessment, and stage-gating process
• Perform security risk assessments and classify AI platforms, agents, and use cases according to the approved risk-tiering model
• Conduct periodic reassessments of all active agents on a risk-appropriate cycle
• Monitor the evolving AI threat landscape on an ongoing basis
• Lead post-incident reassessments for any active agent involved in a security incident

Director, AI Security

Community Manager

• Provide support in strengthening the quality of protection outcomes by catalyzing community actions around the PSNs
• Promote community-based protection of Forcibly Displaced and Stateless Persons (FDSPs)
• Strengthening and working with community-based structures
• Provide direct support to PSNs and draw from synergy with the larger community protection components
• Facilitate operation of protection help desks registering complaints and providing timely responses
• Ensure mobilization and creation of protection information in the community
• Identify gaps in terms of protection and community services
• Strengthen capacities of community-based structures
• Ensure daily implementation of community-based sub-sector activities as planned
• Conduct protection monitoring and raise concerns to the Protection Officer (CBP)
• Identify beneficiaries in need of further support and ensure timely external or internal referral