Family Services Coordinator

INTERNATIONAL RESCUE COMMITTEE

Family Support Coordinator managing the effective coordination of family support services in California. Aiding service delivery and referrals for immigrant families within the IRC's framework.

Posted 7/22/2026full-timeSan Diego • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,304 - $81,536 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating family support services and implementing trauma-informed practices while ensuring compliance with grant requirements and performance standards. Strong ability to build relationships with community partners and provide technical assistance to enhance service delivery.

Highest-signal resume keywords

Nonprofit Program ImplementationCase Management SystemsTrauma-Informed ApproachesTechnical Assistance and TrainingService Coordination

ATS Keywords

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Hard Skills

Program ImplementationCase ManagementService Delivery ModelsData Quality MonitoringCompliance ReportingTraining and CoachingReferral SystemsPerformance MonitoringDocumentation ManagementGrant Navigation

Soft Skills

Relationship BuildingCollaborative Problem-SolvingCommunicationAdaptabilityCoaching

Industry Keywords

Family Support ServicesCommunity-Based OrganizationsVulnerable PopulationsSubgranteesRegional CoordinationCulturally Appropriate PracticesStakeholder EngagementPerformance ExpectationsSOP DevelopmentCapacity Building

About the role

Key responsibilities & impact

Serve as the primary regional liaison for Family Support Specialists, subgrantees, and community partners
Coordinate delivery of family support and stabilization services, ensuring timely and equitable access across the region
Support and monitor referral pathways to address client needs, including basic needs, case management, and supportive services
Ensure services are delivered using trauma-informed, culturally and linguistically appropriate practices
Translate statewide directives from the Project Director, Partnership Coordinator, and Oversight & Technical Assistance Coordinator into regionally responsive implementation strategies
Adapt program models to reflect local conditions, partner capacity, and community needs while maintaining fidelity to statewide standards
Support development and rollout of tools, SOPs, and service protocols at the regional level
Ensure consistent implementation of service delivery models and performance expectations
Provide hands-on guidance and technical support to subgrantees and Family Support Specialists
Conduct regular check-ins, site visits, and performance monitoring to ensure quality and compliance
Identify capacity gaps and provide targeted training, coaching, and problem-solving support
Reinforce adherence to program standards, reporting requirements, and compliance expectations
Monitor regional program performance to ensure alignment with grant requirements, workplans, and reporting timelines
Support subgrantees in maintaining accurate documentation, data quality, and reporting systems
Identify risks or challenges and escalate issues to leadership as needed
Build and maintain strong relationships with local service providers, community-based organizations, and stakeholders
Facilitate regional coordination meetings, case conferencing, and collaborative problem-solving
Share regional insights, challenges, and successes to inform statewide strategy

Requirements

What you’ll need

Bachelor’s degree required in Social Work, Public Administration, Human Services, International Development, or a related field
Master’s degree preferred in a relevant field (e.g., Social Work, Public Health, Nonprofit Leadership, or similar)
Minimum 4–6 years of experience in nonprofit program implementation, case management systems, or community-based service delivery
Experience working with immigrant, refugee, and/or vulnerable populations, including application of trauma-informed approaches
Demonstrated experience supporting multi-partner or multi-site programs, preferably across a defined region
Experience providing technical assistance, training, or coaching to staff or partner organizations
Familiarity with referral systems, service coordination, and stabilization services
Experience working with or supporting subgrantees or community-based partners
Experience navigating grant-funded programs, including compliance and reporting expectations

Benefits

Comp & perks

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles