International Luxury Hotel Association

Manager

• Develop, maintain and publish reports on investment performance.
• Prepare budgets, forecasts, variance analyses, long-term planning, risk/opportunity assessments.
• Creating financial analysis reports, periodic/ad hoc reporting and models.
• Work on corporate projects and initiatives that impact the entire organization.
• Partner with the accounting team during the close process, and providing P&L and Cash variance explanations to budget and forecasts.
• Identify areas for revenue opportunities and cost improvements.
• Review financial reports, presentations, and other management reporting needs.
• Identification and evaluation of investment opportunities for the Company.
• Research, analysis, and valuation of potential investment opportunities.
• Perform asset valuation for capital market transactions related to Mortgage assets.
• Update and maintain financial models used for valuation.

Assistant Manager – Corporate Development

Accounting Manager

• Maintain and reconcile general ledger accounts
• Ensure completeness and accuracy of journal entries
• Perform month-end and year-end closing activities
• Prepare and present monthly financial results and analytics to executive leadership
• Ensure timely and accurate consolidation of financial results
• Support external and internal audits & SOX compliance
• Implement and monitor internal controls to safeguard company assets
• Review and document significant or unusual transactions
• Partner with FP&A, payroll, treasury and business teams

Architect

• Getting requirement from the stakeholders and be able to translate to technical blue prints using modelling tools.
• Collaborate with the multiple business teams to understand the overall picture and incremental changes.
• Ensuring the data design to handle Data Security, efficient storage and integration across other systems
• Define how data is sourced, accessed ensuring systems are scalable and compliant.
• Identifying and manage the resolution of data quality issues, such as uniqueness, integrity, accuracy, consistency, and completeness in a cost-effective and timely fashion.
• Evaluating existing systems and migrating the data to new efficient systems
• Highlight / escalate risks / concerns w.r.t to the tasks assigned as needed to the immediate supervisor

Architect, Data Management

• Own end‑to‑end production stability, availability, and performance of the Paradatec IDP platform across all environments
• Define and monitor APM metrics including throughput, latency, accuracy, failure rates, and SLA adherence
• Lead capacity planning, performance tuning, and proactive issue prevention to support continued volume growth
• Govern Paradatec configuration standards, workflows, and rule implementations across Lending and Servicing use cases
• Plan and execute platform upgrades, patches, and releases with minimal business disruption
• Own regression testing, change validation, and production readiness sign‑off
• Define and institutionalize SOPs, SLAs, escalation paths, and operational runbooks for IDP
• Lead L2/L3 support, root‑cause analysis, and implementation of permanent fixes for production issues
• Ensure effective India business‑hours and weekend support coverage aligned with enterprise operations
• Act as the primary technology interface with Paradatec, managing delivery commitments, escalations, and roadmap alignment
• Drive structured knowledge transfer and transition of ownership from vendor to internal teams
• Partner with Business, Data Management, Infrastructure, and Downstream Application teams to onboard new use cases
• Identify opportunities to optimize workflows, reduce manual touchpoints, and improve data accuracy
• Support expansion of IDP capabilities including classification, extraction, versioning, rules engine, and analytics enablement
• Ensure the platform scales to support significant volume growth without linear increases in headcount

Senior Manager – IDP Platform Management, Support

• Responsible for platform management and configuration of the Paradatec Intelligent Document Processing (IDP) platform
• Own configuration management, workflows, document classifications, extraction rules, and validations across Lending and Servicing use cases
• Ensure configuration accuracy, consistency, and compliance with platform standards
• Support performance tuning and capacity readiness activities in partnership with leads from other technology functions across Data, Applications, IT Infrastructure and Information Security
• Execute configuration changes, platform upgrades, and patches with minimal business disruption
• Perform regression testing, configuration validation, and release readiness activities
• Maintain configuration documentation and version controls
• Enforce configuration standards, platform controls, and technical best practices
• Support onboarding of new document types, extraction logic, and workflow enhancements
• Collaborate with Business, Data Management, Infra, and downstream application teams for new use cases
• Work with Paradatec on configuration changes, issue analysis, and feature enablement
• Support knowledge transfer initiatives and contribute to reduced vendor dependency

Manager – IDP Platform Management

Product Manager

• Own the product vision, strategy, roadmap, and backlog for a specific digital product.
• Partner with business leaders to ensure product priorities align with strategic objectives and measurable business outcomes.
• Work closely with IT, design, data, operations, and other cross-functional teams to deliver product enhancements through an agile sprint model.
• Translate business needs into clear epics, user stories, acceptance criteria, and sprint-ready requirements.
• Prioritize product work based on customer value, business impact, technical feasibility, compliance needs, and delivery capacity.
• Identify opportunities to leverage AI, automation, analytics, and digital tools to improve customer experience, operational efficiency, and product performance.
• Lead stakeholder discussions, sprint planning, backlog refinement, demos, and product performance reviews.
• Monitor product metrics, user feedback, and market trends to continuously improve the product.
• Serve as the primary product voice between business partners and technology delivery teams.

Digital Product Manager, Digital Products & Design

Director

• Partner with the Vice President to shape Customer Resolutions strategy, contributing regional insights, execution realities, and improvement opportunities.
• Serve as a thought leader in applying data, AI, and automation to resolution workflows, agent effectiveness, and customer experience.
• Identify emerging trends in delinquency behavior, customer interaction patterns, and operational performance to inform future-state design.
• Champion a customer-centric, digitally enabled operating model that balances technology scale with human judgment.
• Lead Customer Resolutions service delivery across assigned geographies, portfolios, or functions aligned to US onshore, India, and Philippines delivery models.
• Ensure effective operating rhythms across distributed teams, including follow-the-sun support, standardized handoffs, and cross-location alignment.
• Enable regional customization where appropriate while maintaining global consistency in policy, controls, and customer treatment.
• Balance cost efficiency, service quality, and customer outcomes across onshore and offshore delivery models.
• Help operationalize AI- and analytics-driven resolution strategies, including prioritization models, agent-assist tools, and digital resolution pathways.
• Partner with Technology and Data Science teams to refine models, workflows, and decisioning logic using operational feedback and outcomes.
• Drive adoption, governance, and effective use of CRM, dialers, digital self-service, analytics dashboards, and AI-enabled tools across regions.
• Translate complex model outputs and analytics into actionable guidance for regional leaders and frontline teams.
• Partner with internal and external delivery teams and vendors to meet SLA, quality, and cost objectives.
• Collaborate cross-functionally to improve handoffs, eliminate friction, and deliver a seamless end-to-end borrower experience.
• Contribute to vendor governance, performance reviews, and innovation discussions.
• Lead, coach, and develop managers and frontline leaders across US, India, and Philippines delivery teams.
• Build strategic, analytical, and digital capability within leadership teams—not just operational execution skills.
• Drive engagement, culture, and leadership readiness within diverse and geographically distributed teams.
• Develop future leaders capable of operating in a data-driven, AI-enabled servicing environment.
• Build AI and data literacy across Resolutions leadership, enabling managers to interpret model outputs, challenge recommendations, and lead data‑driven Lean improvements.

Director, Customer Resolutions

• Lead and be responsible for quantitative analysis and data management initiatives across Corporate Development
• Provide strategic analytical leadership involving advanced analytical tool development
• Produce regular reports on portfolio performance, model outputs, and key risk metrics across mortgage portfolios
• Perform back testing and validation of existing models
• Collaborate with senior team members to evaluate assets and contribute to financial models used in investment and capital markets decisions
• Update model methodology, assumption, and output documentation for internal use and audit purposes
• Lead cross functional projects to improve data workflows, database architecture, and reporting processes
• Drive and contribute to ongoing process improvements, automation efforts, and data infrastructure enhancements

Senior Manager, Analytics – Corporate Development

Security Operations

• Define and execute the organization’s security engineering and operations strategy aligned with business goals and regulatory requirements
• Build, mentor, and lead high-performing security engineering and SOC teams in India
• Act as a trusted advisor to global leadership on cyber risk, threat landscape, and mitigation strategies
• Architect and oversee implementation of secure, scalable, and resilient security controls across cloud, on-prem, and hybrid environments
• Drive initiatives in identity & access management (IAM), endpoint security, network security, application security, and data protection
• Continuously evaluate and integrate advanced security tools, automation, and frameworks
• Lead 24/7 Security Operations Center (SOC) functions, including monitoring, detection, and response
• Take command during high-severity and complex cyber incidents, ensuring rapid containment, investigation, and recovery
• Establish and refine incident response playbooks, threat hunting programs, and forensic capabilities
• Build a forward-looking threat intelligence and threat modeling capability
• Ensure strong day-to-day operational rigor from patching cadence to audit readiness.
• Define KPIs, SLAs, and metrics to improve security posture and response effectiveness continuously
• Embed security into engineering and DevOps workflows (DevSecOps mindset)

Director, Information Security Operations

Financial Planning and Analysis

• Lead the preparation of the annual Form 10-K and quarterly Form 10-Q reports with the SEC.
• Oversee the preparation of various non-SEC recurring statutory and regulatory financial reports to be filed with U.S. federal agencies, states and government sponsored entities for certain subsidiaries of Onity in accordance with statutory and regulatory requirements.
• Serve as a key point of contact for external auditors, legal counsel, and other external stakeholders on financial reporting and accounting policy matters.
• Maintain and recommend updates to significant accounting policies and the research of the accounting and reporting for new transactions in accordance with U.S. GAAP. Stay abreast of changes in accounting standards and reporting regulations and assess their impact on the company.
• Provide guidance and interpretation on complex accounting matters to various departments within the organization.
• Oversee the maintenance of a system of internal control that is Sarbanes-Oxley compliant, its documentation and related testing for financial reporting cycles.
• Drive process improvement and automation initiatives within the financial reporting team.
• Provide ad hoc analyses in support of business transactions, strategic initiatives and other management information needs.
• Lead, mentor, and develop a high-performing team of financial reporting and accounting policy professionals.

Vice President, Financial Reporting and Accounting Policy

Human Resources

• Lead APAC compensation programs, including base pay, incentives, and annual compensation cycles
• Oversee APAC benefits strategy, renewals, and vendor partnerships
• Serve as the primary Total Rewards advisor for APAC leaders and HR partners
• Collaborate with US‑based Global Total Rewards, Finance, Legal, and HR teams
• Conduct market benchmarking, pay analysis, and cost modeling
• Ensure compliance with local regulations and global governance standards
• Support global initiatives such as pay equity, transparency, and M&A integration

Senior Manager, Human Resources

Risk

• Oversee the performance monitoring and testing of financial and analytical models.
• Serve as the primary second-line contact for assessing new model input/design/function prior to promotion to production.
• Develop monitoring oversight via actual vs expected results analysis and perform coordinated stakeholder reviews of existing models on a risk-based rotation plan.
• Prepare detailed validation reports for senior management, risk committees, and regulators, highlighting model risks and deficiencies.
• Stay abreast of industry advancements in AI and quantitative modeling to proactively identify potential new risks.

Manager, Model Risk Management

• Administer loss mitigation, remedy enforcement and liquidation tasks for non-performing loans
• Review loan reports to identify commercial loans at risk of defaulting
• Initiate contact with defaulted loan borrowers and assess situation
• Negotiate workouts and structure loan modifications
• Review property valuation and collateral inspections
• Prepare written business plans and status reports
• Direct and monitor third-party vendors for enforcement
• Maintain current and accurate status reports on all assigned assets

Senior Asset Manager, Commercial Special Servicing

• Oversee and direct the activities of the Special Servicing unit managing a portfolio of defaulted commercial real estate and business purpose SFR loans to resolution through either reinstatement and return to Primary Servicing, or liquidation.
• Lead the revision of policies and procedures to encompass PHH’s growth and expansion into new commercial loan servicing markets.
• Accountable for team performance and compliance with all PHH servicing requirements.
• Manage a team of 5-10 associates, including 2-4 direct reports.
• Participate in client engagement and vendor management duties, and represent the interests of the Special Servicing unit in intradepartmental initiatives, projects and activities.
• Design, implement, and continuously improve processes, policies, and procedures to include loss mitigation strategies, asset dispositions, vendor management and credit decisioning for lender consent requests.
• Hire, train and develop staff responsible for managing defaulted commercial real estate secured loans.
• Provide effective direction for implementation of successful asset resolution plans.
• Supervise a team of associates providing administrative support to external special servicers.
• Establish appropriate key performance indicators to measure individual and team performance.
• Develop and maintain appropriate reports to monitor defaulted loans throughout the special servicing period.
• Manage relationships with third-party defaulted asset services providers, including attorney, appraisers, brokers, property management, environmental consultants, contracted asset managers, etc.
• Prepare and present special servicing unit related information for rating agencies, auditors, senior management and investors.

Director, Commercial Special Servicing

Sales

• Inbound and Outbound leads provided by the company from our existing portfolio of clients
• Process completed mortgage application for qualified clients
• Communicate and set proper expectations with the client from the start of the transaction
• Qualify clients for new mortgage loans using automated underwriting systems (DU/LP)
• Deliver mortgage options to customer in one call to move forward with PHH Mortgage as their preferred lender
• Collect pertinent information/documents from client to begin processing
• Sends all required paperwork to client and provides excellent customer service
• Adhere to all regulatory mortgage compliance guidelines
• Partner with internal operations to consistently produce clean files and successfully complete transactions
• Input transactions into PHH Mortgage’s lead management system
• Communicate effectively with all parties to the transaction.
• Offer excellent customer service to all borrowers
• Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline in order to consistently meet minimum performance standards
• Attend all trainings, sales meetings, orientations as directed
• Increase knowledge of mortgage industry by completing all internal trainings timely
• Ability to use multiple software applications at one time
• Type more than 40 words per minute