Associate, Correspondence

International Luxury Hotel Association

Associate managing correspondence for mortgage servicing at Ocwen. Coordinating support, reporting, and reconciliation for borrower correspondence in a team setting.

Posted 7/8/2026full-timeMumbai • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Java

About the role

Key responsibilities & impact

The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities.
The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships.
Help monitor and track business unit’s response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information.
Creating/automating reports using Java script.
Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed.
Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors.
Drafting various reports for the higher management as per schedule.
Other duties as assigned.

Requirements

What you’ll need

Graduate candidates with at 0-2 years of Experience in working with Mortgage industry. (Will be a plus)
Good Communication Skills is a must
Customer centric/focused.
Should have strong interpersonal skills and the ability to do multi-task.
Should be able to analyze basic data/reports and provide synopsis/summary of process performance
Ability to meet deadlines and prioritize critical issues
Proficient with Microsoft Word, Excel, Outlook.
Should be willing to work night shifts and flexible to another shift (as an when needed)

Benefits

Comp & perks

Night Shift 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

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Hard Skills & Tools

Data AnalysisReport CreationReconciliationJavaScriptMicrosoft ExcelMicrosoft WordMicrosoft Outlook

Soft Skills

Good Communication SkillsInterpersonal SkillsMulti-tasking AbilityCustomer CentricityDeadline Management