Intact

Security Engineer

• Conduct reconnaissance on network environment to build external landscape using industry standard tools, threat intelligence feeds, OSINT and other readily available information sources
• Conduct offensive security testing to ensure security controls and response actions are effective.
• Employ attack strategies to simulate real-world attacks by threat actors and benchmark response capabilities across the enterprise.
• Ability to identify and exploit vulnerabilities in computer systems, networks and applications to simulate attacks by threat actors
• Analyze and report on the results of security assessments and make recommendations to improve the security posture of the enterprise.
• Work with regional cyber governance and risk teams to ensure that findings are properly tracked for remediation
• Generate the required metrics and reports to support the CISO IFC Affiliates in reporting on enterprise security control effectiveness

Security Advisor Specialist, Offensive Security – Global Red Team

Claims Specialist

• Identify fraud indicators in insurance claims by collecting and analyzing information to determine if further investigation is required for assignment to our Inside Investigation Team.
• Utilize fraud analytic tools to review leads and determine viability of information
• Participate and/or manage project work, by working with members of the Investigative Services and other Claims departments to deliver on project goals
• Communicate in a timely and respectful manner with stakeholders (internal and external) when making decisions and/or providing feedback on leads, tips, and projects
• Consult with internal and external stakeholders to improve fraud identification strategies, financial tracking, and support business initiatives
• Innovate investigative strategy and support artificial intelligence initiatives for claims (all lines of business)

Claims Representative I – Fraud Triage Specialist

Full-stack Engineer

• Define and implement governance and best practices for Adobe product components (naming conventions, standardization, etc.)
• Define and evolve the structure, vision, and maturity of Adobe platforms in partnership with implementation specialists and digital data analysts
• Act as the platform expert and support digital data analysts and implementation specialists in their challenges
• Build data pipelines to combine Intact’s internal and digital data, enabling digital data analysts to make business decisions faster

Senior Software Developer – Adobe Experience Platform Owner

• Define and evolve the structure, vision, and visual identity of dashboards that meet Intact Lab’s needs.
• Design and advance the data architecture supporting Power BI (data pipeline construction and secure connections, quality management, data security and governance).
• Work closely with data analysts to automate and standardize reports wherever possible and minimize manual work.
• Support data analysts in creating or identifying the data needed to advance dashboards.
• Serve as the spokesperson for Intact Lab’s digital dashboards to share progress, launches, and improvements, and support new employees as they onboard.
• Help data analysts improve their proficiency with our tools. Documents standard and best practices.

Senior Software Developer, Digital Reporting

Manager

• Define the vision, strategy, and multi-year roadmap to strengthen PSI’s cyber resilience
• Translate business priorities and the evolving threat landscape into actionable defensive capabilities and measurable outcomes
• Lead a team focused on secure architecture and platform engineering, data protection, security control testing, and penetration testing coordination
• Partner closely with other security teams to ensure an integrated, end-to-end defense posture
• Establish a clear operating model, service objectives, and success metrics; continuously mature capabilities, processes, and tooling to improve resilience and reduce risk
• Drive a structured capability maturity plan prioritizing initiatives based on risk reduction, business needs, and the threat landscape
• Define and implement secure-by-design architecture standards and scalable engineering patterns
• Build and run a robust security control testing and assurance program to verify control effectiveness, support compliance needs, and deliver evidence-based reporting
• Plan and coordinate penetration tests and external assessments, define scope and rules of engagement
• Provide leadership through ambiguity and during high-severity events by ensuring clear decision-making, stakeholder communications, and executive-ready reporting

Manager, Cyber Defense – Strategy

DevOps Engineer

• Support the development team on operational aspects of data pipeline
• Ensure security and promote secure coding practices throughout the development lifecycle
• Collaborate with cross-functional teams to design and implement scalable and secure data solutions
• Utilize AWS services to manage and optimize cloud infrastructure
• Implement infrastructure as code using tools like Terraform
• Work with Databricks and Snowflake to manage and analyze large datasets

Senior DevOps – AWS/GCP Cloud

Account Manager

• Develop and implement a business development plan to deliver on growth targets and build business relationships with brokerages under your responsibility.
• Implement business development activities adapted to respective broker realities (broker segmentation and profile).
• Adapt your approach and strategies accordingly.
• Present and sell Intact’s overall offering to generate and maintain the brokerage network’s enthusiasm and proximity.
• Understand the market and environment in which you operate.
• Monitor all company operations influencing business relationships with brokerages under your responsibility.
• Advise brokerages on marketing solutions to promote and grow sales of Intact products and services.
• Ensure Intact’s marketing intelligence in order to seize business opportunities and identify potential threats (sale-purchase-merger).
• Initiate discussions on financial solutions.
• Work with your supervisor and managers to motivate the underwriting team and achieve a steady and sustained level of engagement.
• Share your knowledge of the network with your team and act as a driver of business development.
• Represent your role and region to regional and provincial committees and advise other departments within the company (actuarial, finance, HR, marketing, etc.)

Business Development, Account Manager

• Act as a security tester in our Cyber Threat Hunting team.
• Proactively search for threats and vulnerabilities within the organization's systems and networks using analytics, automation, and intelligence to detect advanced persistent threats and other sophisticated attacks.
• Develop and test hypotheses about potential attacker activities.
• Support the team in continuously advancing the Threat Hunting program.
• Develop and maintain documentation of threat hunting processes, procedures, and best practices to establish early warning systems that can identify and alert security teams.
• Develop and implement queries/rules to detect and analyze malicious activities and behaviors.
• Conduct deep-dive analysis of security alerts and incidents to identify the root cause and develop mitigation strategies.

Senior Security Advisor – Threat Hunting

Financial Planning and Analysis

• Re-design dashboards and scorecards to reflect changes in the service portfolio; introduce profitability, expense analysis, and trend monitoring by service and project.
• Extract, clean, and manipulate data from multiple sources and technologies to answer stakeholder questions.
• Collaborate with business units to improve processes for reporting, budget review, and operational performance analysis.
• Build, maintain, and enhance financial models, including monthly forecast tracking and a rolling 3-year projection.
• Develop cost-benefit analyses, ROI, and DCF models for new projects and services using quantitative methods.
• Provide financial input and analysis to support the review, negotiation, and monitoring of contractual agreements.
• Design and automate analytics solutions to support performance measurement and product performance metrics.
• Validate and integrate new data sources that could benefit internal clients.
• Strengthen internal controls to safeguard data integrity and completeness.
• Present analysis results to diverse audiences, adapting communication for technical and non-technical stakeholders.

Financial Performance & Analytics Specialist

Engineer

• Support technical investigation of the cause and origin of losses in the Claims Department.
• Understand and determine the cause of damage while eliminating other possible causes.
• Recreate the sequence of events that led to the loss and validate these steps with scientific knowledge.
• Produce abridged and detailed reports in serious damages.
• Testify in court to share expert opinion.

Forensic Engineer – Fire and Explosion

Communications

• Establish strong relationships with Technology and Lab business partners to understand their needs, collaborate, effectively plan, develop and execute strategies and tactics that support the Technology & Lab team’s strategic priorities.
• Collaborate with partners across the business to connect the dots and leverage best practices.
• Build and execute yearly strategic communications plans with regular touchpoints throughout the year to review plans and track progress against objectives.
• Create effective, consistent communications appropriate for the intended audiences and channels.
• This includes developing strategic plans, communications objectives, key messages and Q&As for specific projects or initiatives to:
• Create engaging communications
• Promote enhancements to the employee technology experience
• Drive engagement through departmental communications
• Propose innovative and creative ways to tell our technology story and achieve objectives across internal platforms and channels.
• Use multimedia tactics, including intranet articles, presentations, SharePoint sites and newsletters.
• Work closely with subject matter experts, business units and other stakeholders to gather inputs and effectively manage projects.
• Set clear outcomes, KPIs and other success metrics for all projects.
• Provide recommendations based on findings and learnings.
• Manage internal communications platforms, including SharePoint sites and shared mailboxes. This includes collaborating with partners, developing and maintaining best practices, and measuring communication effectiveness.
• Develop and maintain editorial calendars working with the Editorial Committee and the Strategic Internal Communications team to schedule communications.

Senior Communications Advisor

Customer Support

• Be a subject matter expert on our policies, products, services, and initiatives
• Answer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot decisions to move requests forward
• Accurately and clearly document files to reflect conversations and actions taken on claims
• Willingness to initiate difficult conversations with empathy and clarity regarding policy, insurance coverage, or operational challenges
• Ensure that daily call centre metrics are met while taking a high volume of inbound calls
• Provide quality customer service, maintaining low hold times, and documenting files in a clear and concise manner
• Execute multiple tasks aligning with changing priorities and time-sensitive deadlines
• Perform other ad hoc duties as assigned

Customer Service Representative – Auto Claims

• Be a subject matter expert on our policies, products, services, and initiatives
• Answer inquiry and new claims calls on an inbound queue
• Accurately and clearly document files to reflect conversations and actions taken on claims
• Ensure that daily call centre metrics are met while taking a high volume of inbound calls
• Provide quality customer service, maintaining low hold times, and documenting files in a clear and concise manner

Bilingual Customer Service Representative – Claims Management Services

Business Development Rep

• Build potential strategic projects independently, ensuring alignment with strategic ambition
• Assess strategic future direction of the portfolio mix
• Lead consulting projects with business units and executive team members
• Support Canadian BD executives with market dynamics and technical performance commentary
• Monitor activities influencing business relationships
• Identify trends in business performance and recommend actions
• Support the business from a strategy and planning perspective
• Represent your role at various committees and advise other areas of the company
• Contribute to the portfolio strategy preparation for individual classes of business

Business Development Analyst

Consultant

• Participate in the development and enhancement of Workday reporting with a focus on developing an org-wide reporting strategy for our centers of excellence such as Talent Management, Learning & Development, etc.
• Implement and automate HR data analysis, preparing reports and data visualizations for storytelling.
• Advise and support the HR community and executives, partner by understanding and identify their needs and recommending the appropriate tools.
• Gather and understand functional areas and reporting requirements
• Review and challenge current operational/business processes
• Understand the stream backlog and drive requirement refinements and assessments
• Helps the team estimate and plan the effort required to deliver large and complex reporting solutions.
• Support and participate in the report governance activities
• Ensures Data quality and data integrity in all reports and analytics deliverables
• Participate and present new technical solutions for improving processes in collaboration with other streams, where applicable.