Intact

Solutions Engineer

• Evolve the Enterprise Data and AI platform architectures, including integrations with corporate systems and market tools.
• Contribute to and execute the Data & AI Strategy while defining and refining the Architecture patterns.
• Design AI/ML and/or data product solution architectures (ex. feature stores, experimentation tracking, model serving, pipelines/orchestration).
• Deliver architecture blueprints and implementation strategies that meet enterprise security and data protection standards; ensure alignment to corporate vision and objectives while proposing innovative approaches.
• Collaborate with members of various technical teams, business teams and delivery teams to develop solutions that address key customer needs while adhering to EA principles and guidelines.
• Lead risk and cost analyses, including build vs buy strategies.
• Lead cross-team dependency management for complex migrations and platform transitions, drive standards and best practices.

Senior Solution Architect – Enterprise Data and AI Platform

Human Resources

• Partner with Talent Management specialists and team leads to design, update, and standardize Talent Management materials, toolkits, and templates to ensure consistency and quality.
• Own and administer the team’s SharePoint ecosystem, including HR Zone (Talent Management and Performance Management landing pages), Manager Hub, and the Career Site; govern content standards, navigation, and ongoing optimization.
• Support in the preparation of data analytics by building monthly and quarterly reporting decks; synthesize metrics and commentary in collaboration with the Specialist to inform decision-making and leadership updates.
• Ensure all materials are available in English and French by leading translation, collaborating with the corporate communications team, and maintaining aligned bilingual terminology and style.
• Collaborate with team leads to build, publish, and maintain the IFC performance and talent management master calendar; align key milestones, dependencies, and communications across stakeholders.
• Provide operational support for talent reviews, performance cycles, and career center activities by ensuring timelines, tools, and communications are executed (within contact people).
• Support the team in coordinating talent development programs including assessment tools (i.e planning, sending communication, reporting and survey).

Bilingual Consultant, Talent Management

Support Engineer

• Ownership of recurrent reports/processes. Includes creation, development, modification, and production of reports in Excel, Power BI and other tools through solid programming skills for data extraction and manipulation.
• Analyze, synthesize report KPIs and provide commentary for internal and/or external business users, including actuarial, operational, and other corporate teams.
• Support of adhoc data/reports creation and validations/investigations of production issues.
• Recommend improvements and implement approved modifications.
• Contribute actively to the team’s work by considering the priorities.
• Provide coaching to staff and/or act as reference.
• Share systems knowledge and provide training when required.
• May participate in the design and establishment of new databases environments.

Senior Technical Analyst, Actuarial

General

• Manage the workforce planning tool for your region by providing the data needed to adjust key performance indicators for the coming months.
• Prepare documents, forecasts, and recommendations for the following year’s budget during the budget season.
• Lead monthly capacity planning meetings with your partners.
• Analyze changes in the various performance indicators that impact the capacity plan.
• Review long-term forecasts and align them with recent trends.
• Apply and integrate forecasting analysis and workforce-related metrics to provide strategic and operational data for workforce decision-making and recommend workforce priorities to the director.
• Provide support to the intra-daily team members regarding workforce planning.
• Produce and analyze weekly and monthly reports and ensure that our data aligns with operational realities.
• Ensure that the workforce planning framework aligns with Intact’s strategies and provide planning expertise.
• Collaborate regularly and offer resource management expertise to various partners.

Workforce Planning Specialist

Manager

• Develop methods to inspire and build a highly effective and engaged team
• Implement leadership strategies and organizational process improvements
• Lead and manage effective relationships with Regional Managers and underwriters
• Act as ambassador for Corporate Personal Insurance, liaising with other departments
• Play a key role in staff selection and hiring
• Drive change and exhibit a can-do attitude while supporting team members.

Manager, Personal Lines – 6-month Secondment

• Participate in the planning, execution and reporting of operational audits
• Provide relevant and business driven recommendations to the auditees
• Communicate audit results in a clear, concise, and professional manner, in both written and verbal forms
• Perform issue follow up to ensure that actions and recommendations from audits are adequately and sustainably addressed
• Build strong, open and constructive relationships with business stakeholders
• Support in potential additional projects outside audit mandates

Internal Audit Assistant Manager – Corporate Functions

Security Engineer

• Translate red team findings and threat intelligence into measurable detection and control expectations
• Map threat techniques to telemetry sources and detection logic
• Validate detection implementation through artifact review (rule Ids, configurations, test evidence)
• Identify and document coverage gaps
• Maintain structured mapping from threat - control - detection - residual risk
• Support executive-level exposure reporting within Cyber Defense
• Support development and refinement of insider threat monitoring strategy within Cyber Defense
• Translate insider threat scenarios into measurable telemetry and controls expectations
• Validate monitoring coverage for privilege misuse, data exfiltration, and anomalous access patterns
• Partner with relevant stakeholders (Security, HR, Legal where appropriate)
• Document insider threat posture and maturity gaps
• Collaborate with Threat Intelligence, Detection Engineering, and Incident Response teams
• Clarify ownership boundaries and decision points
• Promote evidence-based closure discipline
• Ensure remediation decisions are traceable and documented

Security Advisor Specialist – Threat Profiling

Public Relations

• This position plays an essential role on our team.
• We are an equal opportunity employer.
• We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
• We have policies to ensure equal access and participation for people with disabilities, including providing workplace accommodations.

Senior Advisor, Prevention, Transportation and Fleet

Financial Planning and Analysis

• Support the PFR (Prioritization and funding review) and Budgeting
• Collect the various request on a monthly basis
• Challenge each item and align with the finance team to ensure adequate financial impacts to the IT budget
• Prepare appropriate executive presentations in a timely manner
• Provide cost estimation support for new and ongoing projects
• Track and monitor project financial performance, including budgets, forecasts, and actuals
• Review and analyse resource planning and allocation to ensure alignment with financial objectives
• Collaborate with the various IT stakeholders to manage initiative budgets
• Develop detailed financial reports and dashboards for stakeholders and leadership
• Identify, assess and track financial benefits related to initiative execution
• Partner with finance teams, project managers, and other stakeholders to ensure financial alignment
• Enhance financial tracking processes and tools to improve accuracy and efficiency

Senior Financial Analyst

AI Engineer

• Work in the Generative AI Platform team in implementing and maintaining to deliver a comprehensive generative AI solution for IT and business units
• Work collaboratively with AI teams, Developers and business units for platform on-boarding and enablement
• Apply DevOps best practices to continuously improve the platform's performance, stability, and security
• Producing clean, maintainable, and efficient code based on defined specifications that you will help contribute to
• Performing code reviews and providing peer coaching/guidance to other team members
• Automate platform deployment and management
• Ensure strong adoption and integration of security best practices
• Apply Data Governance best practices
• Developing production-grade generative AI plug-ins, extensions and microservices
• Develop platform requirements working with various IT stakeholders
• Help in defining key platform performance metrics and ensure proactive response
• Collaborate closely with data scientists, analysts, and other stakeholders to understand their data requirements and translate them into robust data solutions
• Prepare environment dashboards and report on environment health, usage and availability
• Support the GenAI platform and its underlying solutions
• Ensure a leading awareness of the market trends and opportunities on the subject matter
• Produce and review Architecture documentation
• Define best practices framework and guidelines

GenAI Platform Advisor

• Be part of a dynamic team that thrives on challenges and helps to deliver both discriminative ML and generative AI (Gen-AI) solutions.
• Help define and evolve our Data & AI platform architecture to ensure its timely and efficient evolution, maintenance and support via the use of automation, security and governance best practices, etc.
• Collaborate with members from various technical teams to develop solutions that address the needs of our customers.
• Deliver architecture blueprints and implementation strategies that meet our security and data protection standards.
• Ensure that architectures are aligned with our corporate vision and objectives, while being able to propose innovative approaches to problem solving.

Senior AI Architect

Software Engineer

• Design and implement ETL processes to consolidate data from various sources
• Acquire business context through stakeholder engagement
• Ensure data models are optimized for performance and usability
• Validate data outputs against business reports
• Handle sensitive data securely following internal policies
• Collaborate closely with auditors
• Document data flows and transformations
• Identify opportunities to automate data preparation processes

Data Developer – Temporary

Customer Support

• Be a subject matter expert on our policies, products, services, and initiatives
• Answer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot decisions to move requests forward
• Accurately and clearly document files to reflect conversations and actions taken on claims
• Willingness to initiate difficult conversations with empathy and clarity regarding policy, insurance coverage, or operational challenges
• Ensure that daily call centre metrics are met while taking a high volume of inbound calls
• Provide quality customer service, maintaining low hold times, and documenting files in a clear and concise manner
• Execute multiple tasks aligning with changing priorities and time-sensitive deadlines

Customer Service Representative – Claims

Communications

• Lead, coach and manage individuals to achieve overall objectives, while developing their skills.
• Coach and train team members in performance management and career development.
• Develop marketing and communications strategies to deliver on business objectives.
• Lead the planning and implementation of annual marketing and communications plan to support growth for Intact Insurance commercial lines business, Intact Prestige and digital adoption.
• Develop targeted and effective strategies to facilitate communication and influence behavior.
• Recommend and influence strategic decisions by providing high level expertise in marketing and communications areas.
• Curate compelling, insights-driven content to strategically share the Intact story.
• Stay informed of industry trends, emerging technologies, and best practices in communications to continuously enhance the effectiveness of our communication strategies.

Marketing Manager

Actuary

• Ensure the quality of operational actuarial deliverables, oversee daily activities by planning and dispatching work, promote teamwork / cross-functional collaboration, and guide the training and development of team members.
• Have impactful influence in the creation and design of data analytics to enable Corp PL’s strategic data-driven actions.
• Formulate appropriate recommendations after analyzing and interpreting the reports produced by actuarial analysts and technicians to improve the performance of products and services.
• Manage performance reviews, training, and coaching for group members in order to meet the company’s strategic objectives.
• Manage your team’s activities by organizing, planning, and controlling the optimal use of human, financial and material resources in accordance with company strategies and budget planning.
• Manage the group members responsible for actuarial research and work and provide them with technical advice.
• Represent the Actuarial function on various company task forces and act as the point of contact for other business units.