Workforce Planning Specialist

Intact

Workforce Planning Specialist at Intact focusing on analysis and strategic planning for the underwriting process. Collaborating with teams to manage capacity and ensure operational efficiency.

Posted 6/26/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSenior💰 CA$87,200 - CA$106,600 per yearWebsite

About the role

Key responsibilities & impact

Manage the workforce planning tool for your region by providing the data needed to adjust key performance indicators for the coming months.
Prepare documents, forecasts, and recommendations for the following year’s budget during the budget season.
Lead monthly capacity planning meetings with your partners.
Analyze changes in the various performance indicators that impact the capacity plan.
Review long-term forecasts and align them with recent trends.
Apply and integrate forecasting analysis and workforce-related metrics to provide strategic and operational data for workforce decision-making and recommend workforce priorities to the director.
Provide support to the intra-daily team members regarding workforce planning.
Produce and analyze weekly and monthly reports and ensure that our data aligns with operational realities.
Ensure that the workforce planning framework aligns with Intact’s strategies and provide planning expertise.
Collaborate regularly and offer resource management expertise to various partners.

Requirements

What you’ll need

A university degree (business, mathematics, statistics, economics, computer science, engineering, actuarial science) or equivalent.
At least five years of experience in workforce planning.
Ability to influence various stakeholder groups and translate strategy into action.
Excellent communication skills.
A strategic thinker who is not afraid to challenge the status quo.
Strong analytical skills and attention to detail.
Self-starter capable of working independently with minimal supervision.
Bilingual (French and English) – Must be able to communicate regularly with colleagues across the country.
In-depth knowledge of Microsoft Office, particularly Excel.
No prior work experience in Canada required, but must have authorization to work in Canada.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workforce planningforecasting analysisperformance indicatorsdata analysisbudget preparationresource managementcapacity planningstrategic decision-makingmetrics analysisreport production

Soft Skills

influencing stakeholdersexcellent communicationstrategic thinkinganalytical skillsattention to detailself-starterindependent workcollaborationproblem-solvingadaptability