Instinct Science

Sales Development Rep

• Conduct research to identify and target potential clients in collaboration with the sales team.
• Initiate meaningful conversations with potential customers via phone, email, and at trade shows.
• Qualify inbound leads and schedule discovery calls for Account Executives.
• Educate prospects on the value of Standards of Care.
• Support lightweight onboarding experiments and share feedback with the product team.
• Collaborate with marketing and sales teams to refine messaging and improve lead quality.
• Stay updated on industry trends, competitors, and customer needs to identify new opportunities.

Sales Development Representative

Account Executive

• Drive adoption of Instinct’s Decision Support products: Your work will focus on Plumb’s Veterinary Drugs, specifically within the pharmacy customer base
• Create and implement comprehensive account plans for strategic pharmacy clients, focusing on maximizing revenue and fostering long-term partnerships.
• Proactively identify and qualify new business opportunities within pharmacy groups and health systems of all sizes.
• Conduct thorough needs assessments to understand the specific challenges and goals of each client.
• Effectively present and demonstrate our products and services, highlighting their value proposition and addressing client concerns.
• Negotiate and close complex deals, ensuring mutually beneficial agreements that drive client satisfaction and revenue growth.
• Build and maintain strong, long-lasting relationships with key stakeholders, serving as a trusted advisor and partner.
• Collaborate with internal teams, including marketing, product development, and customer support, to ensure a successful sales motion into the pharmacy industry.
• Provide accurate and timely sales forecasts and reports to management, tracking progress against targets.
• Stay up-to-date on industry trends, competitive landscape, and relevant regulatory changes within the pharmacy and veterinary industries.
• Travel to client locations, and industry conferences as needed.

Strategic Account Executive - Pharmacy Solutions

Data Engineer

• Build, maintain, and scale ETL pipelines using Airflow, dbt, and AWS-native services
• Manage and optimize Redshift clusters for performance, scalability, and cost-efficiency
• Own the architecture and lifecycle of our core data infrastructure
• Lead with Purpose, Support with Context
• Serve as the subject matter expert on data engineering for both platform and product teams
• Collaborate with engineering teams to ensure data is modeled and accessible in ways that support reporting and feature development
• Help define data governance policies and enforce access controls across services
• Trust Through Transparency and Resilience: Build observability and alerting into pipelines to catch issues before they impact users
• Implement monitoring and reliability tools using Datadog or similar platforms
• Ensure systems are designed to meet compliance and audit standards (SOC 2, HIPAA, etc.)
• Champion Curiosity and Collaboration
• Partner cross-functionally to gather data requirements and translate them into scalable solutions
• Participate in sprint planning, design reviews, and retrospectives
• Mentor junior team members and promote data engineering best practices across the company
• Remote work at Instinct with veterinary EMR focus

Sales Development Representative

Strategic Account Executive - Pharmacy Solutions

Senior Data Engineer