Ingenico

Security Analyst

• Support the coordination of internal and external security audits (ISO 27001, SOC 2, regulatory and internal audits).
• Track audit findings and remediation plans to ensure timely closure.
• Maintain evidence repositories and support assurance reporting.
• Contribute to the development and continuous improvement of security policies, standards, and controls.
• Conduct security due diligence and risk assessments for suppliers and third parties.
• Review security documentation, certifications, and assurance reports.
• Support the management of supplier security risks throughout the vendor lifecycle.
• Monitor and report on physical security risks, incidents, and improvement opportunities.
• Support the operation of the security risk management framework.
• Identify, assess, and monitor security risks across technology, suppliers, and physical environments.

Security Risk Management Analyst

• Help strengthen Ingenico's security posture across Asia Pacific
• Coordinate security audits and assurance activities
• Assess and manage third party security risks
• Support the operation of our security risk management framework
• Oversee security governance activities

Security Risk Analyst

Data Analyst

• Manage, maintain, and develop internal applications used by the ITA Hub.
• Implement new functionalities and continuously improve existing tools.
• Develop and maintain MySQL databases supporting business applications through PHP development.
• Ensure the reliability and efficiency of internal systems and tools.
• Provide user support and troubleshoot operational issues when required.
• Collect, process, and analyze data from company systems and operational processes.
• Develop KPIs to monitor logistics and warehouse performance, including cost recharges, carrier performance, and internal process efficiency.
• Develop and maintain dashboards and reports using Power BI and Excel.
• Prepare regular reports, analyses, and presentations for management.
• Ensure the quality, consistency, accuracy, and reliability of data used in business decision-making.
• Collaborate with cross-functional teams to identify opportunities for process improvement and implement innovative solutions.

Warehouse Operations Data Analyst

Operator

• Load, unload, and store materials using warehouse equipment.
• Manage inventory transactions, stock accuracy, and cycle counts.
• Operate forklifts and perform daily safety checks.
• Inspect stock, report discrepancies, and maintain inventory records.
• Process dispatches, courier shipments, and returns.
• Support production by supplying and replenishing materials.
• Maintain SAP transactions and warehouse reporting.
• Liaise with internal and external stakeholders to resolve operational issues.

Warehouse / Forklift Operator

Account Manager

• Build and nurture long-term relationships with B&A and retail customers to drive customer satisfaction and revenue growth.
• Increase demand by enhancing the visibility and profile of the organization's offerings.
• Oversee both direct and indirect sales channels, securing contracts with customers, merchants, companies, and integrators.
• Collaborate with marketing teams to manage pricing, training programs, market segmentation, and product launches.
• Identify new business opportunities and foster the introduction of innovative solutions to meet evolving customer needs.
• Own and drive performance monitoring for sales representatives.
• Provide accurate and timely sales reports, forecasts, and performance insights to senior management.
• Build and maintain strong, long-term relationships with clients and partners.
• Lead, motivate, and support the sales team to achieve both individual and collective sales objectives.
• Collaborate with support teams to align product offerings and ensure successful service delivery.

Key Account Manager

Security Engineer

• Verify the effective implementation of the Secure Software Development Lifecycle (SSDLC).
• Use and develop laboratory tools for security assessments.
• Write security assessment reports and share with R&D teams.
• Support developers in remediation activities.
• Contribute to SSDLC awareness and training sessions.

Security Lab Technician Apprentice

Human Resources

• Own the end-to-end employee lifecycle for India, from workforce planning and onboarding through to development, performance, and offboarding.
• Partner with leaders to provide practical advice on employee relations, performance, engagement, and team effectiveness.
• Act as a trusted advisor, using data, business insight, and market context to influence decisions and solve people challenges.
• Lead and support key people programs including engagement, talent reviews, succession planning, compensation cycles, and learning initiatives.
• Partner with Talent Acquisition, Finance, Legal, IT, and regional HR teams to deliver business outcomes.
• Drive compliance with Indian labour legislation, internal policies, audits, and governance requirements.
• Contribute to regional HR projects, process improvements, and APAC wide initiatives.

Human Resources Business Partner

Product Specialist

• Serve as subject matter expert for products and certification tools within scope
• Ensure product compliance with hardware regulations, standards, and certification requirements
• Define, manage, and monitor the certification roadmap
• Coordinate certification activities with external laboratories, internal technicians, and R&D teams
• Monitor changes in regulations, standards, and certification requirements
• Collaborate with certification bodies, laboratories, and technical experts
• Assess the impact of regulatory changes
• Ensure product compliance throughout the entire product lifecycle
• Support project teams in integrating certification requirements early in the development phase
• Prepare, coordinate, and obtain required certifications
• Define and maintain the certification roadmap
• Track certification activities and project progress
• Coordinate stakeholders including project teams, laboratories, certification bodies, and technical experts
• Identify and mitigate risks related to certification approvals
• Maintain certification records and documentation within internal databases
• Deliver communication updates and prepare certification reports

Hardware Product Certification Specialist

Manager

• Solution Design and Architecture
• Set the strategic technical direction and framework for Ingenico’s network services globally including data, voice, WiFi, mobile and cloud connectivity
• Provide strategic plans for network stability and growth in line with changing business requirements
• Development, implementation and ongoing review of the global strategic converged network architecture to support business growth and business plans
• Alignment of regional priorities, local legislation and infrastructure constraints with the global framework to ensure the correct balance of global approach with regional requirements
• Provide final sign off to high- and low-level network designs as required
• Ensure central governance and ways of working processes are implemented to drive consistent technical network design and architecture processes are in place for the global network and telephony services
• Planning and Delivery
• Provide strong governance across Ingenico to all network & telephony services partners involved in delivering network & telephony services to Ingenico
• Responsible for the delivery of the agreed services in a timely and on-budget manner in accordance with agreed ways of working
• Implement continuous improvements and updated processes and templates into the delivery process
• Developing and administering the network related budgets under the guidance of Head of Infrastructure & Operations
• Service Delivery
• Being directly accountable for the effective operation and continuous improvement of all managed network service providers contracted to Ingenico
• Defining and signing off on network tenders, assessing responses and making informed business and technically lead decisions for new networking & telephony services

Networks & Telephony Manager

Technical Project Manager

• Lead and drive the successful delivery of multiple complex technical projects
• Partner with stakeholders, customers, and project teams to establish effective project plans
• Serve as the primary customer point of contact throughout project execution
• Develop, maintain, and communicate project plans, schedules, status reports
• Ensure project documentation is accurate, current, and properly maintained
• Identify, manage, and escalate project risks, issues, dependencies, and incidents
• Facilitate effective communication and stakeholder engagement
• Monitor project budgets, costs, revenue forecasts, and overall financial performance
• Coordinate the commercialization, deployment, and launch of new products
• Drive the resolution of technical, operational, and customer-impacting issues

Technical Solution Project Manager

• Own the operational management and project delivery of HRIS tools.
• Translate business requirements into clear and actionable technical specifications.
• Prepare and execute the technical setup of annual HR cycles within the HRIS (Performance Reviews, Goal Setting, Compensation Reviews, Bonus Processes, etc.).
• Audit the HR Information System and identify opportunities for improvement.
• Anticipate, document, and implement SuccessFactors biannual releases, including new features, enhancements, and business recommendations.
• Collaborate with internal teams to develop solutions that automate and secure HR processes.
• Implement process improvements and HR policy changes to optimize operational efficiency and user experience.
• Serve as the recognized global HRIS expert and system administrator.
• Ensure system security, user access and permission management, as well as data integrity and maintenance within the HRIS.
• Build and maintain trusted relationships with IT teams and implementation partners to ensure reliable and high-quality deliverables.
• Work closely with HR teams to improve operational effectiveness.
• Design and deliver training programs for HRIS users.
• Identify, analyze, troubleshoot, and resolve technical issues while ensuring proper follow-up.
• Lead various projects aimed at expanding and enhancing the functional scope and capabilities of the HRIS.

HRIS Specialist, SAP SuccessFactors

• Serve as the recognized global HRIS reporting expert and system administrator.
• Own the operational management and project delivery of HRIS reporting tools.
• Translate business requirements into clear, intuitive dashboards and reports.
• Prepare and execute the technical setup of annual HR cycles within the HRIS (Performance Reviews, Goal Setting, Compensation Reviews, Bonus Processes, etc.) and build reporting capabilities accordingly.
• Audit the HR Information System based on data quality reporting checks and identify opportunities for improvement.
• Collaborate with internal teams to develop solutions that automate and secure HR processes and reporting.
• Ensure system security, user access and permission management, as well as data integrity and maintenance within the HRIS.
• Build and maintain trusted relationships with IT teams and implementation partners to ensure reliable and high-quality deliverables.
• Work closely with HR teams to improve operational effectiveness and train HR users when needed.
• Design and deliver training programs for HRIS users.
• Identify, analyze, troubleshoot, and resolve technical issues while ensuring proper follow-up.

HRIS Specialist – Reporting, SAP SuccessFactors

Analyst

• Monitor the closing process and produce monthly presentation and qualitative analysis for the top Management.
• Ensure reliable and consistent reporting to support business decision.
• Participation in reporting and recurring tasks automation and finance tools improvement.
• Ad-hoc reporting and analysis.

Controlling Analyst Apprentice

Support Engineer

• As a Terminal Software Technical Support Engineer, you will join Ingenico's Central Software Technical Support team, a group of technical experts providing advanced software support for Ingenico payment terminals worldwide. As a key escalation point for Ingenico's regional support organizations, you will investigate complex software issues, perform in-depth technical analysis, and collaborate closely with Software and Hardware R&D teams to identify root causes and drive resolutions. This role is ideal for professionals who enjoy troubleshooting, problem-solving, and working in a highly international and collaborative environment. You will play a critical role in ensuring the reliability, stability, and performance of Ingenico's AXIUM platform while supporting teams across multiple regions and developing expertise in innovative payment technologies. Key Responsibilities: Provide advanced software technical support for Ingenico AXIUM terminals and associated technologies. Manage, track, and investigate support requests through the JIRA ticketing system. Support Ingenico Regional Level 2 Software Support teams worldwide by providing technical expertise and guidance. Analyze terminal logs, traces, and diagnostic files to identify root causes and recommend corrective actions. Collaborate closely with Software and Hardware R&D teams to troubleshoot and resolve complex technical issues. Develop software samples and test applications to reproduce customer and regional support issues. Produce technical documentation, technical notes, and troubleshooting guides when required. Contribute to knowledge sharing and the continuous improvement of support processes and best practices. Build expertise in one or more technology domains embedded within Ingenico payment terminals.

Terminal Software Technical Support Engineer

Operations

• Verify incoming and outgoing shipments by counting, sorting, and weighing goods against shipping documentation.
• Operate warehouse equipment, including forklifts and pallet jacks, to support daily operations.
• Process various orders in SAP, including accessory, small, international, large, and RMA (credit and rework) sales orders.
• Perform quality checks on all IMS deliveries and outgoing shipments.
• Assist with handling refused deliveries and processing credit RMAs.
• Investigate and reconcile inventory discrepancies to maintain accuracy.
• Maintain a clean, safe, and organized warehouse environment.
• Accurately perform basic mathematical calculations required for job duties.
• Follow oral and written instructions effectively while maintaining clear communication and strong working relationships.
• Ensure assigned tasks are completed within established timelines and deadlines, while remaining adaptable to change.