Informa

Account Manager

• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
• Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
• Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio.
• Drive sales velocity by ensuring deals are closed within defined timeframes
• Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
• Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Developing strong professional and industry stakeholder networks including institutions, distributors, funders, and government bodies, within the assigned territory
• Seeking new customers and business development opportunities to grow Academic division revenues in region
• Liaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory – Marketing, Editorial, Credit Control, Sales Support, etc.
• Regularly updating the companies CRM with relevant customer and opportunity information
• Reporting regularly on market progress and the business environment, thus ensuring responsiveness to both the micro- and macro-trading conditions and using this intelligence to continually evolve our engagement with the territory
• Customising sales documentation and tools to maximize commercial opportunities
• Developing bespoke promotional activities closely with key customers, as well as deploying other general promotions developed in-house, to maximise sales and exposure of our products across the region
• Upholding company trading and terms policy, to protect profitability and value of business in territory
• Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends.
• Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
• Regularly updating the companies CRM with relevant customer and opportunity information
• Perform other ad hoc tasks and responsibilities as required to support evolving business needs

Sales

• The Head of Sales will report directly to the VP Go-to-Market, China
• This role will lead Taylor & Francis's sales operations across a designated territory in China, driving ambitious revenue growth and strengthening our market position across academic journals, books, eBooks, and digital content
• As a member of the leadership team, this position will be responsible for delivering overall revenue and profit objectives while setting the strategic agenda for operations within the territory towards profitable and sustainable trading
• The role demands strategic vision, exceptional sales acumen, and the ability to operate effectively in a high-pressure, results-driven environment
• The successful candidate will play a critical role in achieving the overall in-year sales target for a territory in China and will ensure momentum aligned to the 3-year plan (3YP), while fostering innovation and customer centricity
• This position carries responsibility for a high level of cross-functional and departmental collaboration and is required to design and lead specific strategic initiatives in cooperation with key stakeholders
• The Head of Sales will be instrumental in building and leading a high-performing sales team, penetrating untapped markets, and maximizing revenue potential across the territory

Head of Sales – Southern China

• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
• Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
• Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio
• Drive sales velocity by ensuring deals are closed within defined timeframes
• Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
• Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
• Developing strong professional and industry stakeholder networks including institutions, distributors, funders, and government bodies, within the assigned territory
• Seeking new customers and business development opportunities to grow Academic division revenues in region
• Liaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory – Marketing, Editorial, Credit Control, Sales Support, etc.
• Regularly updating the companies CRM with relevant customer and opportunity information
• Reporting regularly on market progress and the business environment, thus ensuring responsiveness to both the micro- and macro-trading conditions and using this intelligence to continually evolve our engagement with the territory
• Customising sales documentation and tools to maximize commercial opportunities
• Developing bespoke promotional activities closely with key customers, as well as deploying other general promotions developed in-house, to maximise sales and exposure of our products across the region
• Upholding company trading and terms policy, to protect profitability and value of business in territory
• Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends
• Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
• Regularly updating the companies CRM with relevant customer and opportunity information
• Perform other ad hoc tasks and responsibilities as required to support evolving business needs

Executive

• Lead the end-to-end startup programme for assigned events, from positioning and outreach strategy through to final selection and onboarding.
• Define and implement vetting frameworks appropriate to each event's audience and sector focus.
• Manage and own the full startup application pipeline, including inbound applications, partner referrals and proactive outreach to relevant startup communities.
• Work with internal stakeholders to align startup selection criteria, priorities and sector mandates per event.
• Curate the show-floor startup mix with the commercial team to ensure strong geographic diversity, sector representation and commercial quality.
• Design and deliver pre-event programming for selected startups covering pitching skills, matchmaking strategy, show-floor optimisation, and relevant sector insights.
• Coordinate special programme elements — such as Startup Clinics and Founders Bootcamp sessions — managing speakers, agenda, and attendee experience.
• Build and maintain startup onboarding documentation, guides, and communication sequences.
• Support the startup confirmation process including floor plan allocation and logistics briefings.
• Oversee concierge introductions and matchmaking zone coordination for startups onsite.
• Manage on-ground startup clinics, pitch sessions, and any competition-related programming for assigned events.
• Coordinate with Operations, Production, and Design teams to ensure a seamless startup zone build and experience.
• Maintain accurate startup data across internal management tools and platforms throughout the programme lifecycle.
• Track and report programme KPIs including application volume, selection rate, NPS, matchmaking meetings, and investment conversations initiated.
• Conduct post-event debriefs to identify improvements for future editions.
• Track and follow up with startups to capture investment outcomes, business milestones, and success stories from the programme.
• Contribute to the development of the concept note to enhance programme quality for future editions.

Senior Startup Program Executive – 6 Month Contract

Producer

• Conduct in-depth research with industry leaders to shape relevant content streams and build a compelling conference agenda.
• Own the agenda development for one of the conference stages and event activations, curating high-impact content and engaging session formats.
• Manage 100+ high-profile international and local speakers, ensuring seamless coordination pre-event and onsite.
• Maintain an up-to-date speaker database, ensuring accuracy in speaker lists and event files.
• Contribute to regular reporting to government partners, post-event reports and feedback analysis for continuous improvement.
• Engage with government stakeholders and key partners to pitch and secure high-level speaking opportunities, run client status meetings and ensure a smooth experience pre-event and onsite.
• Enhance event visibility by identifying and collaborating with local programming partners for content co-curation and onsite activations.
• Support the conference team in preparing stakeholder reports and presentation materials.
• Coordinate with Sales, Operations, Marketing, Logistics, and Senior Management to align on event objectives, audience acquisition and speaker positioning, ensuring conference content is communicated strategically and enhances B2B visibility.
• Implement systems and processes to streamline coordination and decision-making across event teams.

Senior Conference Producer – Freelance/Consultant

Administration

• Manage v-lookups, pivot tables & financial reporting requirements
• Budget tracker on ERP maintenance for Content and Sales team
• Handle conference speaker-related payments
• Manage supplier payments for events
• Update budget and invoice trackers for contingent workers
• Maintain records and databases related to speakers and payments
• Create and maintain accreditation guide
• Upload conference content on the digital event platform
• Provide general administrative support

Conference Support Administrator – Freelance/Contractor

Analyst

• Deliver insightful research
• Alongside the Data Center team, contribute to and create high quality research in the form of reports, trackers, forecasts, and presentations.
• Develop and test hypotheses that challenge existing beliefs within a market to provide unique insight.
• Use all the tools and knowledge at your disposal to produce analysis that goes beyond the descriptive to give Omdia the edge over its competition.
• Market high-level industry expertise
• Use your expertise and experience to define and expand an area of research.
• Market that expertise at a senior level within our clients and prospects.
• Provide a timely response to market events and offer up-to-date opinions founded on broad-based experience.
• Build and maintain client relationships
• Over time, and as your career progresses at Omdia and Informa TechTarget, maintain and extend your network of client relationships.
• Become a trusted advisor to these clients.
• Ensure effective client management
• Build and manage ongoing relationships with clients.
• Represent Omdia and Informa TechTarget, demonstrating your expertise in UPS and thermal management, as well as taking a broad view of the data center and technology ecosystem and its delivery of business outcomes.
• Support sales, marketing, product management, and PR teams.
• Participate in client-facing meetings with the sales team and add credibility to Omdia and Informa TechTarget relationships.
• Expand strategic planning involvement
• Offer insight to our planning meetings.
• Work closely with the Chief Analyst, Practice Leader, and Research Directors to drive the direction and strategy of the team.
• Through the understanding of client needs based on senior-level relationships, develop a customer-based point of view for new products and advisory services.

Principal Analyst, Data Center

• Leading the development of high-quality proposals, RFP responses, and customer presentations that articulate clear value propositions
• Serving as a subject matter expert on digital products, designing customized solutions that address specific customer needs
• Partnering with account managers to identify opportunities, advance sales cycles, and achieve revenue targets through consultative engagement with customers and prospects

Solutions Sales Manager

Customer Success Manager

• As our Customer Success Manager, you will be responsible for managing and ensuring the successful delivery of all sponsor-related deliverables throughout the lifecycle of a sponsorship.
• This role involves acting as the primary point of contact for sponsors, managing sponsor expectations, coordinating internal teams, and tracking the fulfilment of commitments to ensure sponsors receive the agreed-upon benefits and value.
• Coordinate with the sales, marketing and content teams to ensure a seamless handoff of new sponsorships and deliverables
• Provide sponsors with a detailed overview of the deliverables and timeline
• Set up and maintain a centralized tracker to monitor the progress of deliverables
• Act as the central point of communication between sponsors and internal teams, collect necessary information (e.g., logos, company profile, speaker info etc.,) from the sponsors within the timeline
• Work with the marketing and design team to ensure all sponsor branding and assets meet the agreed-upon brand guidelines of the sponsor and CSG standards
• Regularly update sponsors on the status of their deliverables, including any challenges or delays. Establish regular check-ins to discuss the progress or any adjustments
• Ensure that operational and logistical teams have the necessary information to execute on-site or online activities related to sponsorships
• Perform quality assurance checks on all deliverables to guarantee accuracy, consistency, and high standards
• Collaborate with internal teams to complete the post show report for sponsors, on the performance and effectiveness of sponsorship deliverables, such as engagement and brand visibility

Customer Success Manager – Freelance/Consultancy

• Deliver insightful research
• Alongside the Data Center team, contribute to and create high quality research in the form of reports, trackers, forecasts, and presentations
• Develop and test hypotheses that challenge existing beliefs within a market to provide unique insight
• Use all the tools and knowledge at your disposal to produce analysis that goes beyond the descriptive to give Omdia the edge over its competition
• Market high-level industry expertise
• Use your expertise and experience to define and expand an area of research
• Market that expertise at a senior level within our clients and prospects
• Provide a timely response to market events and offer up-to-date opinions founded on broad-based experience
• Build and maintain client relationships
• Over time, and as your career progresses at Omdia and Informa TechTarget, maintain and extend your network of client relationships
• Become a trusted advisor to these clients
• Ensure effective client management
• Build and manage ongoing relationships with clients
• Represent Omdia and Informa TechTarget, demonstrating your expertise in Data Centers, as well as taking a broad view the technology ecosystem and its delivery of business outcomes
• Support sales, marketing, product management, and PR teams
• Participate in client-facing meetings with the sales team and add credibility to Omdia and Informa TechTarget relationships
• Expand strategic planning involvement
• Offer insight to our planning meetings
• Work closely with the Practice Leader and Research Directors to drive the direction and strategy of the team
• Through the understanding of client needs based on senior-level relationships, develop a customer-based point of view for new products and advisory services