Account Manager

Informa

Account Manager responsible for managing customer relationships and driving revenue growth in academic publishing in China. Seeking a results-driven sales professional with experience in the field.

Posted 7/22/2026full-timeRemote • Anhui Province • 🇨🇳 ChinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and consultative sales skills within the academic publishing industry, with a proven ability to achieve and exceed sales targets while cultivating sustainable customer relationships. Proficient in analyzing market trends and utilizing data to drive sales performance improvements.

Highest-signal resume keywords

Account ManagementSales Strategy DevelopmentConsultative Sales SkillsMarket AnalysisStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Performance AnalysisBusiness AcumenRevenue Target AchievementCustomer Relationship ManagementData Collection and Research

Soft Skills

Strong Communication SkillsResilience and AdaptabilityProactive Problem SolvingTeam CollaborationTactful Interpersonal Skills

Tools & Technologies

CRM SoftwareMS Office SuiteSales Tools

Industry Keywords

Academic PublishingBusiness ModelsSales EnvironmentMarket TrendsPromotional Activities

About the role

Key responsibilities & impact

Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the business division
Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio
Drive sales velocity by ensuring deals are closed within defined timeframes
Achieving a profitable balance between driving and maximizing core revenues whilst exploring new avenues and products
Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
Developing strong professional and industry stakeholder networks including institutions, distributors, funders, and government bodies, within the assigned territory
Seeking new customers and business development opportunities to grow Academic division revenues in region
Liaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory – Marketing, Editorial, Credit Control, Sales Support, etc.
Regularly updating the companies CRM with relevant customer and opportunity information
Reporting regularly on market progress and the business environment, thus ensuring responsiveness to both the micro- and macro-trading conditions and using this intelligence to continually evolve our engagement with the territory
Customising sales documentation and tools to maximize commercial opportunities
Developing bespoke promotional activities closely with key customers, as well as deploying other general promotions developed in-house, to maximise sales and exposure of our products across the region
Upholding company trading and terms policy, to protect profitability and value of business in territory
Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends
Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
Regularly updating the companies CRM with relevant customer and opportunity information
Perform other ad hoc tasks and responsibilities as required to support evolving business needs

Requirements

What you’ll need

At least 3-5 years of demonstrated successful account management
Strong understanding of the academic publishing industry and academic content business models
Previous success in a sales role, with a track record of managing high-pressure sales environments and meeting or exceeding ambitious revenue targets
Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition
The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data
Strong consultative sales skills and the ability to deliver tailored solutions that meet customer needs
A professional manner; the ability to approach others in a tactful manner while reacting well under pressure
A proactive, solutions-oriented approach with a focus on driving progress and achieving results
Resilience and adaptability in managing change with a positive mindset in response to business transformation
Strong analytical capabilities with experience using data to drive sales performance improvements
A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify
Good written and verbal communication skills, with the ability to engage and influence stakeholders at all levels
A team player who can balance both team and individual responsibilities and build positive relationships with internal and external stakeholders
Willingness to travel on territory and to conferences, book fairs as required by the company
Native in Mandarin, communicable proficiency in English, with good verbal and written communication skills suitable for business operations and stakeholder engagement
Competent user of the MS Office suite and other sales tools or systems

Benefits

Comp & perks

An excellent work/life balance with a fantastic, flexible working culture
20 days (pro-rata for first year) annual leave per year, plus an extra day off for your birthday
4 paid volunteering days each year
Paid sick leave of 14 days
Social insurance and housing fund plus supplementary medical insurance
Employee assistance programme – offering 24/7 well-being support
Performance bonus
Annual health screening for employee and spouse, optical and medical care