Infinx

Director

• Overseeing and optimizing all aspects of revenue cycle operations for an acute care hospital client in Indiana
• Serving as a senior-level consulting leader
• Working directly with client leadership and staff while representing Ni2 Health's standards, methodologies, and performance expectations
• Primary responsibility for back-end revenue cycle functions, including billing, accounts receivable follow-up, denial management, and cash posting
• Strong focus on financial performance, compliance, operational efficiency, and sustainable process improvement

Revenue Cycle Director

Business Development Rep

• Own the full sales cycle for enterprise RCM opportunities ($1M-$10M+ first-year contract value)
• Develop and execute a territory or solution-specific go-to-market strategy
• Drive net-new logo acquisition; expansions follow successful landings
• Lead complex, consultative sales processes involving multiple stakeholders
• Partner closely with solutioning, delivery, and product teams
• Maintain strong pipeline hygiene and accurate forecasting
• Represent Infinx in executive meetings and industry forums

AVP – Business Development

Senior Director of Business Development

Senior Director – Business Development, Revenue Cycle Management

Support Engineer

• Act as the Tier 2 escalation point for the help desk team, managing complex incidents requiring advanced troubleshooting
• Provide expert hands-on support for Windows 11 PCs, Mac devices, laptops, desktops, printers, and peripherals
• Troubleshoot and resolve software issues, including Microsoft 365, Outlook, Teams, SharePoint, and other core business tools
• Administer Active Directory and Microsoft 365: create, modify, and manage user accounts, passwords, and permissions
• Configure, deploy, and maintain new user devices in compliance with company standards and security requirements
• Perform system patching, updates, and endpoint maintenance across devices
• Assist with employee onboarding/offboarding processes including provisioning, access management, and equipment handling
• Support and maintain workflows and user issues within Hyland OnBase Workflow and WorkView, including troubleshooting end-user access and process issues
• Provide functional support for Revenue Manager and Cerner applications, coordinating with vendor support as needed to resolve incidents and maintain uptime
• Document all incidents, resolutions, and procedures in the IT ticketing system and knowledge base
• Collaborate with other IT staff to identify recurring technical problems and implement process improvements
• Provide remote user support and coordinate resolutions for other office locations as required

IT Support Technician

Medical Billing and Coding

• Audit high-complexity charts that may have multiple comorbidities
• Lead coding audits and quality reviews with offshore auditors and the client
• Mentor and coach offshore coders and auditors across levels
• Support external audits and client escalations
• Act as SME for CMS updates and PDGM changes
• Conduct retrospective and concurrent audits of coder charts
• Identify error trends including primary diagnosis selection, sequencing, and etiology/manifestation
• Participate in QA calibrations and guideline updates
• Support remediation plans

Home Health Coding Specialist

System Administrator

• Support and optimize the Imagine billing platform used in revenue cycle operations
• Ensure payer rules, mappings, system configurations, and upstream data are accurately maintained
• Act as a liaison between IT, RCM operations, and client teams
• Participate in onboarding kick-off with Operations, RCM, Imagine, and Client stakeholders
• Validate system requirements (PMS/EHR, clearinghouse, interfaces, reporting)
• Update onboarding checklist and timelines
• Identify configuration dependencies and risks
• Work with Imagine for system setup and configuration
• Create and maintain SOPs for system rule configuration and validation
• Manage user access and security
• Coordinate historical data migration and validate migrated data for completeness and accuracy
• Work with Imagine for integration and interfaces setup
• Conduct UAT for scheduling, billing, posting, and reporting
• Configure standard operational and financial reports

Software System Administrator

Medical writer

• Review hospital accounts for coding or documentation errors
• Work with Ni2 team to analyze
• Work with hospital staff to submit accounts for rebilling
• Query physicians for additional information to support correct coding and billing
• Gain exposure to our proprietary tools and technology
• Travel to community hospitals and healthcare organizations to offer clients hands-on support
• Other duties as assigned

Clinical Documentation & Coding Specialist

Consultant

CDI Consultant

Revenue Cycle Consultant, CDI, Inpatient Coding

Auditor

Inpatient Coding Auditor

Home Health Coder

• Under direction from the Coding Manager, the Outpatient Facility Coder will be responsible for improving charge capture accuracy through workflow assessments, coding reviews, process improvement, education, collaboration, and reporting specific to same day surgery.
• A certification is required from AHIMA or AAPC.
• The position works directly with coding leadership team to review incoming hospital diagnostic charges, support clinical documentation, and ultimately improve charge capture accuracy.
• This role will monitor and analyze coding performance at the section and business unit levels and ensure coding is on par with Medicare norms and stands.
• The primary function of this position is to support education, documentation principles, clean claims, and denial prevention.
• Comply with all legal requirements regarding coding procedures and practices
• Conduct audits and coding reviews to ensure all documentation is precise and accurate
• Assign and sequence all CPT, ICD, and DX codes for services rendered
• Collaborate with billing department to ensure all bills are satisfied in a timely manner
• Communicate with insurance companies about coding errors and disputes
• Review coding data for analysis and research associated with billing appeals and denials
• Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients regarding coding procedures
• Serve as the liaison between revenue cycle operations and clients as it relates to charge capture documentation and reconciliation
• Possess a clear understanding of the physician revenue cycle
• Oversee, understand, and communicate coding and charging processes for each client account based on their existing EHR system as it relates to office and hospital-based services which includes charge captures charge linkages to the CDM and charging processes
• Analyze and communicate denial trends to Clients and operational leaders