Infinx

Accounts Receivable

• Manage revenue cycle processes end-to-end
• Identify and resolve issue impacting revenue
• Collaborate across clinical and financial areas
• Analyze metrics and reports to enhance performance
• Ensure adherence to revenue cycle best practices
• Assist in other duties as assigned

AR Specialist

Backend Engineer

• Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
• Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
• Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
• Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
• Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
• Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
• Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
• Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space

Vice President of Product – Mid-Cycle and Backend RCM Platform

Human Resources

• Partner with specific business units and department leaders to align HR strategies with business objectives to support rapid expansion and operational efficiency.
• Act as a coach and advisor to leaders on all aspects of talent management, organizational design, and team effectiveness.
• Drive workforce planning and change management initiatives tailored to healthcare technology operations.
• Provide data-driven guidance on workforce planning, talent strategies, and organizational design that scale with growth.
• Design and implement scalable talent management frameworks (performance, succession, retention).
• Partner with Talent Acquisition to support high-volume hiring initiatives and onboarding processes.
• Lead succession planning, performance management, and career development strategies to ensure resource alignment with company growth.
• Facilitate talent reviews and implement developmental plans for technical and clinical staff.
• Serve as a key point of contact for employee relations issues, especially in complex healthcare compliance environments.
• Foster a positive, inclusive, and productive work environment through engagement strategies and transparent communication.
• Analyze employee engagement survey data and lead department-specific action plans.
• Ensure compliance with employment laws across multiple jurisdictions, particularly as the company expands its footprint.
• Drive and support organizational restructuring, role clarity, and capability building as the company scales.
• Collaborate with leaders to implement culture-building and change management strategies.
• Drive initiatives that support innovation, agility, and efficiency.
• Help establish or refine company structure, reporting lines, and leadership layers.
• Support merger/acquisition integration processes by harmonizing policies, aligning cultures, and guiding employee transitions.
• Partner with managers to assess skills gaps in both technical and clinical functions.
• Promote a learning culture by supporting relevant training and certification programs.

HR Business Partner

Marketing

• Launch and scale a customer referral and advocacy program that generates new logo and expansion opportunities
• Build a customer reference pool and manage participation in case studies, testimonials, analyst interviews, NPS/KLAS surveys, and webinars
• Use AI features in our GTM tech stack to transform meeting transcripts, surveys, and customer success notes into stories, quotes, and ROI narratives
• Partner with Customer Success, Sales, and Product teams on onboarding, adoption, and renewal/expansion communications
• Tie advocacy engagement directly to retention and track renewal lift among advocates
• Build customer expansion kits (proof slides, ROI benchmarks, case study snippets) for CSMs to use in QBRs and cross-sell/upsell conversations
• Provide Sales with Customer Proof Kits and support late-stage deals with reference management and proof stories
• Run an employee + customer amplification program on LinkedIn using AI to repurpose advocacy into posts, infographics, and short-form videos
• Operationalize and modernize NPS/CSAT/KLAS follow-up and regularly feed insights to GTM, product, sales, and customer success teams

Customer Marketing Manager

Full-stack Engineer

• Work with a wide range of technologies and systems to contribute to the full stack across Glidian's platform and products
• Build and maintain new features, APIs, integrations, and automation
• Establish best practices for software engineering
• Collaborate with product owners, the engineering team, and our operations teams to create a better future in healthcare
• Make use of data to quickly identify problems users are facing
• Influence our company's future direction and products through creative collaboration
• Write code with a passion for your craft and an eagerness to learn new techniques
• Thoroughly test your code and add to our test suite; work with QA engineers to ensure customers have a bug-free experience and intelligent automations are traceable and accurate
• Follow our process for changing code with pull requests; refactor your code according to guidance and help review your teammate's code
• Plan Agile sprints and provide guidance during spring grooming, spring planning, and spring retrospectives
• Participate in daily stand-ups
• Be a supportive and collaborative teammate and introduce the team to new technologies you learn

Software Developer

Account Manager

• Strategic Partnership Management: Own and manage relationships with leading EMR/EHR and RIS/PACS platforms including EPIC, eRAD, eCW, and others
• Cultivate and maintain collaborative partnerships that facilitate seamless implementation of Infinx's products and services within client environments
• Influence product roadmap and integration strategies by aligning partner capabilities with internal innovation
• Channel Development and Enablement: Build and deepen strategic alliances with consulting and channel partners such as EY, A&M, Huron, and similar firms
• Develop joint business plans, go-to-market strategies, and sales enablement programs to leverage partner relationships for demand generation and solution delivery
• Revenue Generation and Sales Alignment: Drive net new business through joint selling, referrals, and co-branded solutions offerings
• Maintain a sales quota with responsibility for pipeline development, partner-influenced revenue, and strategic deal acceleration
• Collaborate closely with sales leadership to align partner strategy with core selling motions
• Partnership Strategy and Governance: Design and implement a comprehensive partner strategy that identifies, prioritizes, and recruits top-tier technology and channel partners
• Establish structured governance models with strategic partners, including regular business reviews, success metrics, and shared roadmaps
• Continuously assess partnership performance and optimize relationship investments accordingly
• Operational Excellence: Establish KPIs and performance metrics to track partner impact, ROI, and relationship health
• Collaborate cross-functionally with product, implementation, legal, marketing, and sales teams to align strategic goals and ensure execution

Director of Partnerships & Alliances

• The AR Specialist will: Have proven experience with hospital Inpatient, outpatient, CAH, Method I & II, RHC and Provider-based billing knowledge
• Be able to function independently to bill hospital and professional claims
• Be able to function independently to complete thorough follow-up on hospital AR
• Be able to function independently to complete thorough processes for proper denial management
• Gain exposure to our proprietary tools and technology
• Other duties as assigned