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Senior Director of Product – Mid-Cycle and Backend RCM Platform
InfinxSenior Director or VP of Product leading mid-cycle and backend RCM platform development at Infinx. Overseeing product strategy and delivery while collaborating with global cross-functional teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and leadership within the healthcare technology and revenue cycle management (RCM) sectors, with a strong focus on driving product innovation through AI and automation. Proven ability to translate market needs into actionable product strategies while fostering collaboration across global teams.
Highest-signal resume keywords
Product ManagementRCM Software DevelopmentAI and Automation TechnologiesStakeholder ManagementHealthcare Technology Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision and StrategyCodingBillingPayment PostingDenials ManagementAR Follow-UpAnalyticsRCM Performance MetricsEMR IntegrationsSaaS Platforms
Soft Skills
CommunicationTeam LeadershipStrategic ThinkingProblem SolvingCollaboration
Tools & Technologies
EpicCernerAthenaClearinghousesPayer Connectivity
Certifications & Qualifications
Bachelor's DegreeMBA or Advanced Degree Preferred
Industry Keywords
Healthcare AdministrationRevenue Cycle ManagementCompliance StandardsHIPAASOC 2HITRUST
About the role
Key responsibilities & impact- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
Requirements
What you’ll need- Bachelor's degree in Engineering, Healthcare Administration, or a related field required
- MBA or other advanced degree preferred
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in hands-on product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
- Exceptional communication and stakeholder management skills across business and technical teams
- Ability to lead through influence and build alignment across geographies and functions
- Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.
Benefits
Comp & perks- flexible work hours when possible
- 401(k) Retirement Savings Plan
- Comprehensive Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Holidays
- Pet Care Coverage
- Employee Assistance Program (EAP)
- discounted services