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Senior Director of Product – Mid-Cycle and Backend RCM Platform
InfinxSenior Director or VP of Product leading mid-cycle and backend RCM platform development at Infinx. Overseeing product strategy and delivery while collaborating with global cross-functional teams.
About the role
Key responsibilities & impact- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
Requirements
What you’ll need- Bachelor's degree in Engineering, Healthcare Administration, or a related field required
- MBA or other advanced degree preferred
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in hands-on product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and financial acumen with a passion for solving complex operational problems
- Exceptional communication and stakeholder management skills across business and technical teams
- Ability to lead through influence and build alignment across geographies and functions
- Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.
Benefits
Comp & perks- flexible work hours when possible
- 401(k) Retirement Savings Plan
- Comprehensive Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Holidays
- Pet Care Coverage
- Employee Assistance Program (EAP)
- discounted services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Vision and StrategyCodingBillingPayment PostingDenials ManagementAR Follow-UpAnalyticsRCM Performance MetricsEMR IntegrationsSaaS Platforms
Soft Skills
CommunicationTeam LeadershipStrategic ThinkingProblem SolvingCollaboration
Certifications
Bachelor's DegreeMBA or Advanced Degree Preferred