IndyGo

Supervisor

• Oversees operation and staff engaged in the servicing and distribution of vehicles and other equipment
• Provides direction and leadership for all vehicle and equipment fueling, charging, and cleaning services
• Manages an efficient workflow and verifies units have been properly serviced to maintain safe and efficient operation of the service lines
• Supervises the bus bill out/distribution processes and Motor Pool process
• Completes relevant paperwork and reports timely and accurately; includes ensuring that all service actions and bus assignments are properly documented
• Communicates effectively via email and related software system(s)
• Prioritizes work and deal with conflicting workload requirements

Fleet Services Supervisor – 3rd Shift

• Oversees the day-to-day operations of the Storeroom
• Manages the day-to-day operations of the storeroom.
• Provides direction, training, and work review to Storeroom Clerks; sets priorities and follows-up to ensure completion of assigned work.
• Directs and conducts periodic and physical inventory of materials, supplies, parts, and equipment, and reconciles discrepancies with manual or computer-produced inventory control records.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends new policies as appropriate.
• Assists with the development and implementation of inventory and store logistics procedures; performs warehouse maintenance in the form of inventory management; evaluates warehouse equipment daily.
• Assists in the analysis of inventory cycles; determines inventory requirements; adjusts material flow to meet operational needs; oversees the removal and disposition of obsolete inventory.

Storeroom Supervisor

Data Analyst

• Track, monitor, and report on Key Performance Indicators (KPIs) using quantitative and geospatial data interpretation methods.
• Collects, validates, and interprets data from multiple internal and external sources while ensuring accuracy and integrity.
• Designs and supports automated data pipelines for database updates and reporting, using APIs, scripting, and ETL processes to ensure reliable data integration.
• Perform database management functions, including maintaining databases for ridership, service KPI data, and other trip-related operational datasets.
• Collaborate with stakeholders to document and review existing and emerging business processes, develop detailed flowcharts, and draft SOPs.
• Designs and develops interactive data visualizations and reporting solutions using programming languages and Business Intelligence (BI) tools.

Data Analyst II

Learning and Development

• Coordinate partnership efforts with local community organizations, non-profits, reentry programs, workforce development agencies, and technical/vocational schools.
• Support and execute outreach strategies to attract candidates from traditional and non-traditional talent pools.
• Serve as a point of contact for community-based recruiting initiatives.
• Coordinate and attend job fairs, hiring events, and community career expos.
• Represent the company at events in the community, promoting our employer brand and career opportunities.
• Partner with internal teams to ensure event materials, branding, and logistics are aligned with company standards.
• Partner with management and the Talent Acquisition team to understand workforce needs and align community outreach accordingly.
• Track and report on outreach activities, events, return on investment, and partnership effectiveness.
• Provide insights and recommendations to improve workforce development community partnership strategies.
• Ability to work outside core business hours of 8:00am to 5:00pm periodically, including nights and weekends, as business needs dictate.
• Operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer.

Workforce Development Coordinator

Technician

• Performs preventive maintenance in conjunction with all building maintenance and/or cleanliness-related items.
• Travel to different sites for service calls.
• Performs scheduled and nonscheduled repair, maintenance, and installation of machinery, tools, equipment, and/or associated equipment to ensure continuous and safe operation of the property.
• Directly or indirectly supports all exterior grounds activities, including grass cutting, dumping trash, landscaping, the parking lots, and other exterior area needs.
• Directly or indirectly supports the installation, maintenance, and repair of HVAC, electrical, plumbing systems and water distribution, and sewage facilities.
• Supports all sanitation processes and procedures, including rodent and pest control.
• Performs painting and small-scale structural repairs to masonry, woodwork, wallpaper and treatments, and furnishings of buildings.
• Reads and interprets blueprints, schematics, and technical manuals pertaining to facilities and equipment installed and serviced.
• Surveys work requirements, measures and calculates materials, labor, and systems requirements, prepares material lists, and carries out required tasks in a timely and efficient manner.
• Responds to emergency maintenance requests; troubleshoots issues to determine cause and solution.

Facility Maintenance Technician

Contract Specialist

• Develop bid documentation and cohesive procurement packages, including determining procurement type, issuing solicitations, drafting contract documents, and communicating with vendors.
• Facilitate public meetings, internal evaluation meetings, bid openings, tabulations, and evaluation committee processes.
• Conduct contract negotiations and draft final agreements consistent with Federal Transit Administration (FTA) Best Procurement Practices Manual (BPPM), the Federal Acquisition Regulation (FAR), and organizational best practices.
• Perform contract administration, including monitoring contract performance and resolving contract related disputes.
• Conduct cost/price reasonableness analysis and independent value analysis.
• Ensure compliance with all FTA and federal procurement requirements throughout each contract phase.
• Maintain records of current and historical procurement contracts.
• Assist department and project managers with purchase planning and formal procurement procedures.
• Make recommendations regarding the procurement of goods and services.

Human Resources

• Serve as a strategic partner and trusted advisor to business leaders on workforce strategy, organizational effectiveness, employee engagement, and talent-related decisions.
• Develop strong working relationships with leaders to understand operational goals, workforce challenges, staffing needs, and organizational priorities.
• Partner with leaders to proactively identify workforce risks and opportunities and recommend practical, business-focused HR solutions.
• Support leaders in building high-performing teams through effective talent management, coaching, accountability, and workforce planning strategies.
• Provide guidance and consultation regarding organizational structure, team effectiveness, succession planning, and change management initiatives.
• Partner with leaders to assess current and future staffing needs, workforce capabilities, succession risks, and talent pipeline opportunities.
• Collaborate with Talent Acquisition and Learning & Development teams to address staffing gaps, leadership development needs, and employee growth opportunities.
• Utilize workforce metrics and analytics to identify trends related to turnover, retention, engagement, absenteeism, and organizational performance.
• Support strategic workforce initiatives designed to improve employee retention, leadership effectiveness, and operational readiness.
• Provide strategic and day-to-day consultation to leaders regarding employee relations matters, performance management, conflict resolution, and corrective action.

Human Resources Business Partner

Risk

• The Risk and Safety Specialist is responsible for the coordination of claim administration, health, risk, and safety disciplines for IndyGo.
• Core responsibilities include data entry for accidents, scheduling and reviewing video, submitting claims to IndyGo’s third-party administrator (TPA), and the reporting and tracking of OSHA injuries.
• This position also evaluates, monitors, tracks risk and safety performance, and assists in the development of training procedures.
• Additional responsibilities include assisting in the day-to-day administration and monitoring of IndyGo’s Safety Management System (SMS), monitoring driver’s license status, customer comments and safety concerns, and assisting with the DOT/FTA drug and alcohol programs.