Indra Group

Manager

• **Key duties include:**
• - Manage and oversee the Contractor’s obligations in relation to Performance Assurance, ensuring compliance with the Performance Assurance regime, Performance Assurance Plan and relevant contractual requirements.
• - Own the operational coordination of Performance Assurance activities across the service, ensuring that performance obligations, assurance controls, evidence requirements and governance inputs are clearly defined and actively managed.
• - Oversee the accuracy, completeness and integrity of asset and performance data used in governance, service reporting and performance assurance decision-making, including inputs to the Asset Management Report and related performance records.
• - Coordinate with Service Management, Asset Management, Technical and Operational teams to confirm that asset lifecycle, residual life, obsolescence, maintainability and value-for-money considerations are properly assessed and reflected in assurance activities.
• - Support the preparation, maintenance and annual review of the Performance Assurance Plan and related asset/configuration management deliverables, ensuring that plans remain current, contractually aligned and fit for operational use.
• - Lead or coordinate the investigation of asset performance issues, ensuring that root causes, impacts, corrective actions, improvement initiatives and follow-up evidence are documented, tracked and governed to closure.
• - Trigger Performance Assurance processes where contractual performance concerns, asset condition risks, data quality issues or service degradation are identified, ensuring appropriate visibility to the client and internal senior management.
• - Support service recovery and continuous improvement by identifying recurring performance themes, assurance gaps and opportunities to improve service stability, reliability, operational efficiency and long-term service sustainability.
• - Participate in Asset and Performance governance meetings, service review meetings and relevant change or assurance forums, providing clear performance insight and evidence-based recommendations to support decision-making.
• - Work collaboratively with Commercial and Contract Management functions to ensure that Performance Assurance Fund considerations, contractual remedies, service improvement commitments and governance actions are managed consistently with contract obligations.
• - Maintain clear records, dashboards, action trackers and assurance evidence to demonstrate compliance with performance assurance obligations and to support auditability, governance transparency and client confidence.
• - Lead comprehensive operational and facility audits to identify process bottlenecks, proactively proposing service adjustments and continuous improvements to guarantee contract performance and SLA compliance.

Performance Assurance Manager

Business Intelligence Analyst

• - Act as the primary customer interface for all Reporting & BI activities.
• - Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing.
• - Gather and translate business requirements into delivery plans.
• - Manage priorities, risks, dependencies and reporting roadmaps.
• - Ensure high-quality delivery, governance and continuous service improvement.
• - Support service transition and operational readiness.

Business Intelligence Manager

Systems Engineer

• As we continue to deliver complex technology and integration programmes, we are seeking a Systems Engineer to join our Engineering team.
• This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives.
• Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will play a key role throughout the project lifecycle, from requirements capture and solution design through to integration, verification, validation, and deployment.
• Key Duties Include:
• Lead requirements analysis, capture, and decomposition activities for complex integration projects, facilitating customer workshops and stakeholder engagement.
• Analyse, design, and document cost-effective technical solutions that meet customer, business, and project requirements.
• Produce systems engineering documentation, including system architectures, functional designs, interface specifications, statements of work, integration strategies, and technical artefacts.
• Develop requirements that are fully traceable to customer, business, and solution objectives using established systems engineering methodologies.
• Support system integration, verification, validation, and qualification planning throughout the project lifecycle.
• Contribute to technical proposals, project estimates, and Statements of Work (SoW) for new and existing opportunities.
• Provide systems engineering input into project planning, scheduling, and risk management activities.
• Collaborate with multidisciplinary engineering and project teams to ensure successful project delivery.
• Participate in technical reviews, customer presentations, and meetings with clients and subcontractors.
• Promote engineering best practice, quality standards, and continuous improvement within the Systems Engineering function.
• Keep up to date with emerging technologies, industry standards, and systems engineering methodologies to support innovation and continuous improvement.
• Travel domestically and internationally, where required, to support project delivery and customer engagement.
• Ensure compliance with company policies, quality standards, security requirements, and health, safety, and environmental procedures.
• Support wider engineering initiatives and undertake additional duties as reasonably required.

Recruitment

• Being the first of contact in the Talent Acquisition team for any recruitment related queries including from applicants, recruitment agencies and internal stakeholders
• Recruitment Administration to include briefing calls with managers, writing job descriptions, sharing psychometric tests and arranging interviews
• Using the ATS to coordinate interviews, provide interview feedback as well as to provide robust reporting
• Assisting the Senior Talent Acquisition Partner with hiring including sourcing, screening and interviewing where required.

Recruitment Coordinator

Full-stack Engineer

• Develop, maintain and troubleshoot C/C++ applications for Front Office devices and embedded platforms.
• Analyse software behaviour and investigate issues affecting device performance, functionality and service availability.
• Support the integration of hardware devices and peripherals, including POS terminals, NFC devices, receipt printers, Bluetooth devices and other field equipment.
• Design, implement and maintain software interfaces using communication technologies such as REST APIs, MQTT and WebSockets.
• Collaborate with hardware and systems engineering teams to validate hardware-software interactions and device integration.
• Participate in software testing activities, including unit testing, integration testing and defect resolution.
• Contribute to software version control, build management and deployment processes using modern development practices.
• Support production environments by investigating incidents, implementing fixes and contributing to continuous improvement initiatives.

Software Engineer

Revenue Operations

• Lead and manage contracts related to revenue collection services and ticketing/fare systems, ensuring full compliance with contractual obligations and UK regulatory requirements.
• Support the re-procurement process, including contract drafting, evaluation, and negotiation with suppliers.
• Manage contract variations, amendments, and negotiations, ensuring all changes are robustly formalised.
• Ensure alignment with contract governance standards, identifying and managing contractual risks and non-compliance.
• Oversee commercial relationships with service providers, including operators of ticketing, fare collection, and associated systems.
• Review contractual documentation in coordination with Legal and Procurement, providing guidance to project leadership.
• Manage payment mechanisms, service performance regimes, SLAs, KPIs, and incentive/penalty frameworks.
• Assess and manage claims, variations, and disputes arising during contract execution.
• Develop and maintain contract management strategies and performance monitoring frameworks.
• Monitor supplier performance and lead improvement plans to ensure service quality and compliance.
• Ensure continuous alignment and reporting to the central Contract Management function in Madrid, following Indra standards, tools, and governance processes.

Contract Manager – Integrated Revenue Collection Services

IT Support

• Provide day-to-day IT support to end users across UK subsidiaries (hardware, software, connectivity, access management), ensuring issues are resolved efficiently and within agreed SLAs.
• Lead the IT onboarding of new employees and newly acquired entities, including equipment setup, system access provisioning, and induction to corporate IT tools and policies.
• Manage relationships with local technology vendors and service providers, ensuring quality of service and cost-effectiveness.
• Act as the local liaison with Group IT in Spain, escalating complex issues and ensuring adherence to group-wide standards, security policies, and data protection requirements.
• Maintain an accurate inventory of IT assets across all UK locations.
• Oversee IT projects including infrastructure upgrades, system integrations, and cybersecurity initiatives.
• Monitor IT budgets to ensure cost-effective operations.
• Stay updated on technology trends and recommend solutions to improve efficiency and innovation.

IT Manager

• Design and develop software based on system and subsystem requirements
• Contribute to distributed, mission-critical ATM systems
• Ensure traceability between requirements, implementation, and testing
• Perform: Development and integration activities, Testing and validation
• Manage and resolve software anomalies and defects
• Apply AI-assisted tools to improve: Development productivity, Code quality and maintainability, Automation across the lifecycle

Software Engineer – Temp

• Design and develop software based on system and subsystem requirements
• Contribute to distributed, mission-critical ATM systems
• Ensure traceability between requirements, implementation, and testing
• Perform development and integration activities, testing and validation
• Manage and resolve software anomalies and defects
• Apply AI-assisted tools to improve development productivity, code quality and maintainability, automation across the lifecycle

Software Engineer – Perm

Senior Software Engineer – Temp

Senior Software Engineer – Perm

Business Development Rep

• Identify, prioritise and develop new business opportunities across Defence, Security, Resilience, Public Sector and Critical Infrastructure domains in the UK and Ireland market.
• Build and manage a qualified pipeline from first principles, aligned with IndraMind’s positioning, target use cases and commercial priorities.
• Engage and develop relationships with senior stakeholders across government, defence organisations, security agencies, critical infrastructure operators and industry partners.
• Structure and rigorously qualify opportunities, including stakeholder mapping, use-case definition, budget identification, procurement route, decision-making process and delivery feasibility.
• Drive opportunities from initial engagement and opportunity shaping through to proposal development, internal alignment, commercial follow-up and closure or handover.
• Contribute to RFI, RFP and tender processes, working closely with bid, technical, product and commercial teams.
• Translate IndraMind capabilities into clear, operational use cases relevant to UK and Ireland priorities, including situational awareness, decision support, resilience, multi-agency operations, infrastructure protection and operational intelligence.
• Build strategic partnerships and alliances with relevant ecosystem players, including primes, SMEs, technology partners and institutional stakeholders.
• Coordinate internally with Indra’s business units predominantly Group UK and Ireland team & UK Defence team, as well as IndraMind Europe, including product, engineering, delivery, bid and commercial functions.
• Contribute to the UK and Ireland go-to-market approach, including sector prioritisation, stakeholder targeting, procurement routes and priority opportunity identification.

Senior Business Development Manager

• Design, develop, test, and maintain high-quality software components that meet defined functional and non-functional requirements.
• Take ownership of significant features or services, ensuring code is maintainable, performant, and aligned with agreed standards.
• Proactively identify and address technical debt and any stability concerns within the codebase.
• Ensure solutions are delivered in line with agreed scope, timescales, and quality expectations.
• Contribute to the implementation of complex components and integrations, working within established architectural patterns.
• Collaborate with Principal Engineers and Architects to ensure technical solutions are consistent with platform design and long-term direction.
• Apply sound engineering judgement to solve problems and make day-to-day technical decisions.
• Demonstrate initiative in identifying improvements and driving them through to completion.
• Support predictable and efficient delivery by contributing to planning, estimation, and task breakdown.
• Communicate progress, risks, and dependencies clearly within the team.
• Take responsibility for delivering work through the full development lifecycle, from design through to production support.
• Support the operation of production systems, ensuring reliability, performance, and availability.
• Investigate and resolve issues, contributing to root cause analysis and continuous improvement of system resilience.
• Ensure solutions are designed with operability in mind, including monitoring, logging, and supportability.
• Follow and contribute to established engineering standards, testing approaches, and development practices.
• Participate in code reviews, ensuring quality and consistency across the codebase.
• Support continuous improvement in development processes, tooling, and team ways of working.
• Work within defined engineering standards, architectural guidelines, and governance frameworks.
• Ensure developed solutions meet required safety, regulatory, and operational constraints.
• Support documentation and audit requirements where needed.
• Work closely with product, safety, and operational teams to ensure technical solutions meet business and regulatory needs.
• Collaborate effectively with other engineers to deliver integrated platform capabilities.
• Provide guidance and support to less experienced engineers within the team.
• Contribute to knowledge sharing and help promote good engineering practices.
• Communicate technical progress, issues, and risks clearly within the team and to relevant stakeholders.
• Support effective collaboration by contributing to shared understanding of requirements and solutions.

Senior Software Development Engineer

• Desarrollo de soluciones frontend para proyectos de la línea de negocio
• Colaboración con equipos multidisciplinarios
• Resolución de problemas técnicos
• Participación en la mejora de los procesos de desarrollo