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IT Manager
Indra GroupIT Manager providing comprehensive IT support for UK subsidiaries while collaborating with Group IT in Spain. Ensuring operational excellence across multiple sites with a hands-on approach.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT support, project management, and vendor management within a multi-site environment, ensuring efficient operations and adherence to corporate IT standards. Proficient in end-user technologies and capable of managing multiple priorities while maintaining strong communication and organizational skills.
Highest-signal resume keywords
IT Support ExperienceProject ManagementVendor ManagementEnd-User TechnologiesFluent English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
IT SupportProject CoordinationEndpoint ManagementActive DirectoryNetworking FundamentalsWindowsM365HELIX (ITSM Tool)Cybersecurity InitiativesData Protection
Soft Skills
Communication SkillsOrganizational SkillsService-First AttitudeProactive ManagementStakeholder Management
Certifications & Qualifications
Bachelor’s Degree in Information TechnologyBachelor’s Degree in Computer Science
Industry Keywords
Multi-Site EnvironmentIT ManagementCost-EffectivenessTechnology TrendsIT Standards
Tech Stack
Tools & technologiesCyber SecurityITSM
About the role
Key responsibilities & impact- Provide day-to-day IT support to end users across UK subsidiaries (hardware, software, connectivity, access management), ensuring issues are resolved efficiently and within agreed SLAs.
- Lead the IT onboarding of new employees and newly acquired entities, including equipment setup, system access provisioning, and induction to corporate IT tools and policies.
- Manage relationships with local technology vendors and service providers, ensuring quality of service and cost-effectiveness.
- Act as the local liaison with Group IT in Spain, escalating complex issues and ensuring adherence to group-wide standards, security policies, and data protection requirements.
- Maintain an accurate inventory of IT assets across all UK locations.
- Oversee IT projects including infrastructure upgrades, system integrations, and cybersecurity initiatives.
- Monitor IT budgets to ensure cost-effective operations.
- Stay updated on technology trends and recommend solutions to improve efficiency and innovation.
Requirements
What you’ll need- Solid hands-on experience in IT support environments, ideally serving 100+ users in a multi-site or multi-entity setting.
- Strong working knowledge of end-user technologies: Windows/M365, networking basics, endpoint management tools, HELIX (ITSM tool),...etc.
- Organized and proactive, with the ability to manage multiple requests and small projects simultaneously.
- Good communication skills and a service-first attitude; capable of working autonomously while staying aligned with central IT.
- Fluent English required; Spanish is a plus given the group structure.
- Bachelor’s degree in information technology, Computer Science, or a related discipline.
- Proven experience in IT management, ideally in a multi-subsidiary or multinational business.
- Broad technical expertise in end-user technologies (Windows, M365, Active Directory/Entra ID, networking fundamentals and endpoint management), with exposure to IT project coordination and vendor management in a multi-site environment.
- Excellent communication, organizational, and stakeholder management skills
- Strong project management abilities and experience with aligning local and global IT strategies.
- Ability to manage multiple projects and priorities in a dynamic environment.
Benefits
Comp & perks- Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)
- Pension – 4% employee and 4% employer
- Private medical insurance (including dental & optical)
- Life assurance
- Income protection
- Employee assistance programs
- Flexible/remote working options
- Charitable initiatives
- Social events (formal & informal)
- Learning and development programs
- Innovative & collaborative work environment