Impiricus

Marketing

• Define and evolve the DocUpdate brand as the company scales
• Build a culturally relevant healthcare brand clinicians genuinely want to be associated with
• Shape messaging across every touchpoint while preserving trust and clinical credibility
• Ensure the brand consistently reflects our physician-first identity and voice
• Translate complex healthcare workflows into clear, compelling storytelling
• Build a strong physician founder brand and turn us into one of the most influential physician-founder voices in healthcare
• Develop high-impact thought leadership strategy across social channels (Instagram, YouTube, LinkedIn, X, Reddit), podcasts, press, speaking engagements, and video
• Create a scalable content engine around founder insights, physician advocacy, innovation, and access to care
• Help position DocUpdate as the trusted voice connecting clinicians, industry, and patient access
• Own clinician acquisition strategy across paid, organic, partnerships, referrals, and lifecycle marketing
• Work with team to scale physician acquisition efficiently while maintaining brand quality and trust
• Provide ideas for experimentation across channels including Meta, LinkedIn, Google, creator partnerships, podcasts, newsletters, events, and emerging platforms
• Support full-funnel growth systems with strong attribution and performance analytics
• Drive app downloads, clinician verification, activation, and retention
• Expand and strengthen the DocUpdate physician community and advisory network
• Create programs that increase engagement, loyalty, referrals, and clinician advocacy
• Develop meaningful clinician experiences online and in-person
• Build community initiatives that feel premium, valuable, and relationship-driven — not transactional
• Help physicians feel connected to each other, not just to the product
• Own DocUpdate’s event strategy across conferences, dinners, summits, pop-ups, roundtables, and physician experiences
• Create healthcare experiences people genuinely want to attend
• Elevate DocUpdate’s physical presence at conferences and industry gatherings
• Build experiences that strengthen community, trust, and word-of-mouth growth
• Lead content strategy across video, social, editorial, email, podcasts, physician stories, and campaigns
• Build highly shareable content clinicians actually engage with
• Oversee creative direction and maintain exceptional brand standards
• Develop campaigns that feel modern, intelligent, human, and clinically grounded
• Create viral product launches and moments that earn attention organically
• Recruit and lead a high-performing modern marketing team
• Build a culture of creativity, speed, accountability, and taste
• Partner closely with product, partnerships, operations, and leadership
• Bring structure and prioritization to a fast-moving organization

Vice President of Marketing

Technical Account Manager

• Manage and optimize custom FIAs for PLD, including determining data fields, logic, and mappings needed for accurate performance reporting.
• Coordinate data ingestion workflows, validating inbound client files, formatting, field mapping, cleaning, and troubleshooting any discrepancies.
• Support API integrations for data handoffs, ongoing data syncs, event tracking, and cross-system updates, partnering with Engineering/Dev for technical implementation.
• Own target list segmentation requirements (Tier 1, Tier 2, geography, specialty, claims-based logic, etc.) and ensure these map cleanly into execution systems.
• Maintain sample integration workflows used with partners, product, or internal systems—ensuring CS is clear on data flows, triggers, and dependencies.
• Support configuration and validation for user portals, rep access, permissioning, and surface troubleshooting issues to Engineering/Dev when needed.
• Ensure all tagging, tracking, click tag structures, and metadata requirements are clearly documented and implemented correctly.
• Serve as the technical owner during campaign setup, ensuring all data, tagging, and reporting requirements are ready prior to launch.
• Lead QA testing for data flows, and tracking alongside Product and Engineering/Dev.
• Monitor execution post-launch, validating ingest timing, PLD mapping, and identifying technical issues quickly.
• Own the Jira workflow for campaign launches: Create launch tickets with accurate requirements, segmentation details, tags, and timelines.
• Track build progress and clarify requirements for Engineering/Dev as needed.
• Close out tickets with documentation of what was deployed and any changes made.
• Communicate technical risks, dependencies, and lift to the broader pod.

Full-stack Engineer

• Design, build, and maintain scalable backend services, APIs, and distributed systems using Python and cloud-native architectures.
• Develop modern full-stack applications and internal platforms using React/Next.js and related frontend technologies.
• Architect secure, reliable, and high-performance systems that support rapid product iteration and long-term scalability.
• Build and optimize data pipelines, asynchronous workflows, and integrations across internal and third-party systems.
• Integrate AI/LLM-powered capabilities into customer-facing and internal tools, including prompt orchestration, model workflows, and intelligent automation pipelines.
• Drive engineering excellence through code reviews, automated testing, observability, performance optimization, and CI/CD best practices.
• Improve system reliability, scalability, and developer productivity through infrastructure and tooling enhancements.
• Contribute to technical architecture decisions, balancing speed, scalability, maintainability, and security.
• Lead complex technical initiatives from architecture and design through implementation and deployment.
• Mentor and support engineers through technical guidance, code reviews, and collaborative problem-solving.
• Establish and promote engineering standards, development best practices, and scalable software design patterns.
• Partner with engineering leadership to evaluate emerging technologies and continuously improve platform capabilities and team effectiveness.
• Create and maintain technical documentation, architecture diagrams, and implementation plans to support knowledge sharing and operational excellence.
• Collaborate closely with Product, Design, Data, and Business stakeholders to translate business objectives into scalable technical solutions.
• Work with UX/UI teams to deliver intuitive, performant, and user-centric applications.
• Partner with data and analytics teams to improve platform performance, reporting capabilities, and system scalability.
• Support cross-functional planning, roadmap execution, and delivery of strategic platform initiatives.

Senior Software Engineer, Full-stack

Director

• Serve as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans
• Build board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate
• Chase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions
• Drive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving
• Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives
• Manage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met
• Drive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp
• Lead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership
• Lead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs
• Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making
• Stay ahead of the AI tooling landscape — know what is worth implementing and what is noise, and does act accordingly
• Create feedback loops and iteration cadences to continuously improve what we have built
• Take the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives
• Partner with the CCO and cross-functional stakeholders to drive alignment on mission

Senior Director, Commercial Strategy – Programs

Client Services Representative

• Lead Client Services and Implementation to deliver consistent, high-quality outcomes across all accounts for our Pulse, Spark and Ascend service lines
• Serve as the senior escalation point for executive client stakeholders
• Ensure Clients remain confident and supported, especially in high-stakes or complex situations
• Focus on value delivered, not just tasks completed
• Identify patterns across accounts to improve engagement, adoption, and overall performance
• Continuously evolve delivery strategies to maximize client impact and satisfaction
• Work with Sales, Product, Analytics to identify additional opportunities for clients
• Design and evolve the Customer Delivery org to meet the needs of a fast-growing business
• Hire, develop, retain top-tier Client Services talent and build a strong leadership bench for future growth
• Diagnose gaps in performance across accounts and implement process-level improvements
• Establish a clear roadmap for scaling delivery as the company grows
• Create a culture of accountability, coaching, and continuous improvement
• Create a sustainable org chart that stays ahead of the company’s growing needs, while remaining nimble and agile
• Orchestrate alignment across Sales, Product, Data, Operations, and other teams on client needs from startup to completion
• Drive progress without relying on formal authority or perfect conditions
• Ensure smooth handoffs, clear ownership, and shared accountability across functions
• Implement repeatable processes for onboarding, implementation, and ongoing account management
• Implement processes to manage capacity and resourcing to drive efficient scaling and utilization
• Establish governance, risk management, and escalation frameworks
• Bring operational rigor to a complex and evolving environment
• Partner closely with commercial teams to drive retention and expansion across all customer types
• Identify opportunities for upsell and long-term account growth
• Ensure delivery quality directly supports renewals and referenceable clients.

SVP, Client Services – Implementation

Product Manager

• Define and manage the roadmap for ION capabilities that improve network-level decisioning, forecasting, and delivery outcomes.
• Translate business goals and operational needs into clear technical requirements, milestones, and success metrics.
• Prioritize platform investments that balance near-term impact with long-term scalability and maintainability.
• Partner with Product leadership to align ION roadmap decisions to broader Ascend and RightChannel priorities.
• Collaborate with Marketing to develop external publications and industry content that communicate ION's innovation and reinforce Impiricus's position as a leader in AI-powered HCP engagement.
• Drive end-to-end delivery of ION initiatives across planning, requirements, implementation, launch, and iteration.
• Partner closely with Engineering and Data teams on technical design trade-offs, scope, and rollout sequencing.
• Establish clear product requirements for data processing workflows, optimization outputs, and delivery orchestration.
• Ensure robust documentation and repeatable operational processes across teams.
• Define product requirements for forecasting transparency, risk visibility, and delivery explainability.
• Partner with teams to improve reliability and performance of daily decisioning workflows and production jobs.
• Drive instrumentation and reporting for product health, forecast confidence, delivery outcomes, and operational efficiency.
• Identify opportunities to improve utilization and reduce manual effort through smarter platform behavior.
• Lead phased rollout strategies (e.g., shadow/advisory/controlled enablement) to de-risk launches.
• Partner with QA and Engineering on test strategy, simulation coverage, and production readiness criteria.
• Define success and guardrail metrics for incremental enablement and broader adoption.
• Ensure clear failure-handling expectations, recovery plans, and stakeholder communication during rollout phases.
• Work across Product, Engineering, Data, QA, Commercial, and Operations to align priorities and execution.
• Translate ION platform capabilities and performance outcomes into clear, business-relevant narratives that enable Commercial and client-facing teams to articulate Impiricus's decisioning value.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Support internal enablement by translating platform capabilities into practical business impact.

• Support roadmap planning and execution across core Ascend platform initiatives.
• Translate business and user needs into clear product requirements and user stories.
• Partner with Engineering and Design through discovery, build, launch, and iteration.
• Help prioritize backlog items based on impact, effort, and business goals.
• Coordinate cross-functional execution with Product, Data, Commercial, and Customer Success.
• Track product performance and adoption metrics; surface insights and recommendations.
• Gather feedback from internal teams and customers to inform feature improvements.
• Maintain strong product documentation, release notes, and internal enablement materials.
• Support UAT, rollout readiness, and post-launch follow-up.

Technical Associate Product Manager

• Set the roadmap end to end across program types: surveys, advisory councils, webinars, rep and MSL meetings, async Q&A.
• Make the trade-off calls on what we build, when, and why. Defend them with data and judgment.
• Partner with engineering and design on shipping. You'll write the specs.
• Define recruiting, onboarding, payments, compliance (Sunshine Act/Stark Law), and the look and feel of every engagement on the HCP side.
• Build experiences that compound: turn one-time interactions into repeat behavior and longitudinal relationships.
• Specify and build how a pharma client scopes a program, launches it, and sees results.
• Create the product layer that makes the high-quality outputs pharma is buying, in a form they can act on.
• Position the advisor network as a product, not a list. Define the experience, the cadence, the differentiation.
• Build the workflows that turn roundtables, peer discussions, and panels into a repeatable, scalable engagement type.
• Connect product behavior to commercial signal. Show how engagement converts to renewal, expansion, and new pharma demand.

Director, Advisory Nexus

Content Marketing Manager

• Define and refine content strategy by identifying what resonates across different physician specialties and audience segments, and aligning messaging, format, and distribution accordingly.
• Own day-to-day content planning, creation, and publishing across Facebook, Instagram, TikTok, LinkedIn and other key social channels.
• Develop and maintain a content calendar aligned with product updates, campaigns, conferences, and company initiatives.
• Ensure content is accurate, engaging, and aligned with brand voice and messaging for HCP audiences.
• Develop and iterate on repeatable, high-performing content formats informed by performance data and audience behavior.
• Write and edit compelling copy for email campaigns, newsletters, website articles, and in-product communications.
• Partner with the Head of Growth to test, iterate, and improve campaign and content performance.
• Use social listening to identify emerging physician trends, conversations, and sentiment across specialties.
• Track industry and vertical competition and report on unique social strategies.
• Support weekly and monthly marketing performance reporting, including content, email, and engagement metrics.
• Collaborate cross-functionally with Product, Growth, Data, and Operations teams to align marketing efforts with business priorities.

• Design, implement, and maintain backend services and APIs that support core product features.
• Work with Postgres database to model data, write efficient queries, and ensure data integrity and performance.
• Collaborate with frontend engineers, product managers, and designers to support end-to-end feature development.
• Write clean, well-tested, and maintainable code following established engineering best practices.
• Participate in code reviews, debugging, and production issue resolution with guidance from senior engineers.
• Learn and apply secure, scalable backend patterns while contributing to the continuous improvement of our systems.

Software Engineer

Accounting Manager

• Process high-volume vendor invoices with a three-way match (purchase order, receipt, and invoice) to ensure accuracy and completeness
• Review, code, and post invoices to the appropriate general ledger accounts and cost centers in accordance with the chart of accounts
• Prepare and execute weekly check runs, ACH payments, and wire transfers in accordance with payment terms and cash flow objectives
• Maintain vendor master file, including setup of new vendors, updates to banking information, and W-9 collection for 1099 compliance
• Reconcile vendor statements and resolve discrepancies, short payments, and disputed invoices in a timely manner
• Monitor the AP aging report and communicate with vendors regarding payment status and scheduling
• Process employee expense reimbursements through Navan expense management software, ensuring policy compliance
• Reconcile operating accounts monthly
• Assist with month-end close activities, including accruals for unprocessed invoices, prepaid amortization schedules, and AP sub-ledger reconciliation
• Prepare and distribute the weekly accounts payable aging and cash disbursement reports for management review
• Support preparation of 1099-MISC and 1099-NEC filings in compliance with IRS reporting deadlines
• Assist in balance sheet account reconciliations related to accounts payable and accrued liabilities
• Ensure all disbursements comply with company policies, approval thresholds, and segregation of duties requirements
• Identify and escalate potential duplicate payments, fraudulent invoices, or policy violations to the Controller
• Maintain organized and audit-ready documentation for all transactions in accordance with the company's records retention policy
• Support internal and external audit requests by providing transaction documentation and account analyses
• Identify opportunities to streamline the invoice intake, approval workflow, and payment disbursement processes
• Collaborate with Operations, and department heads to resolve purchase order discrepancies and coding questions
• Participate in system upgrades, ERP migrations, or automation initiatives related to the AP function
• Cross-train on other accounting functions to support the team during peak periods or staff absences

Accounting Specialist

Account Manager

• Partner with the commercial organization to deliver presentations of Ascend for Market Access and lead introductory meetings with prospective customers
• Develop and articulate a compelling value story for Impiricus Ascend across Life Sciences customers
• Apply deep industry expertise and customer insights to shape and refine the Ascend go-to-market (GTM) strategy
• Provide strategic direction to the Product team for enhancements and identify new growth opportunities
• Cultivate and expand executive-level relationships with Market Access stakeholders and leverage existing professional network to accelerate business development
• Serve as a thought leader through industry events, webinars and customer engagements
• Define KPIs and success metrics to optimize customer success throughout their Ascend journey

Senior Director, Market Access Partnerships

• Design, build, and maintain scalable APIs, services, and data pipelines primarily in Python, leveraging microservices and cloud-native architectures.
• Implement secure, high-performance, and maintainable system designs that can evolve with business and healthcare needs.
• Develop web applications and dashboards (React/Next.js or similar) that surface backend and AI functionality to internal and external users.
• Integrate and refine LLM workflows including prompt engineering, model orchestration, and backend/UX pipelines for intelligent healthcare solutions.
• Ensure engineering excellence through code reviews, testing, CI/CD automation, observability, and performance optimization.
• Guide technology decisions, frameworks, and best practices for software development.
• Lead and mentor junior engineers and offshore development teams.
• Stay up to date with industry trends and emerging technologies to drive continuous improvement.
• Provide technical documentation and architectural diagrams for system enhancements.
• Work closely with Product Management to define technical requirements and roadmap initiatives.
• Collaborate with UX/UI teams to ensure seamless and intuitive user experiences.
• Integrate backend APIs and microservices for efficient data exchange across platforms.
• Partner with data analytics teams to optimize performance and scalability.

Senior Software Engineer – Full-stack

Artificial Intelligence

• Prototype Incubation & Auditing: Evaluate "vibe-coded" AI tools and automations built by non-technical business units (StratOps, Commercial Ops, etc.) to help boost their commercial ROI, security posture, and architectural viability.
• Production Refactoring (The Paved Road): Take ownership of high-value internal prototypes (e.g., AI SDRs, RFP generators) and refactor them into secure, scalable, and enterprise-grade applications.
• LLM Orchestration & Integration: Build and maintain secure integrations between foundational models (via APIs) and Impiricus's internal systems, specifically our Enterprise Data Lake and CRM (Salesforce).
• Full-Lifecycle Maintenance: Act as the technical owner for all "graduated" internal AI applications, ensuring high uptime, managing prompt drift, and updating API connections as internal schemas change.
• Cross-Functional Product Management: Act as your own PM. Interview business stakeholders to map complex operational bottlenecks, ruthlessly define scope, and manage stakeholder expectations regarding what should be an AI experience versus a standard SQL dashboard.
• Governance Enforcement: Apply Enterprise Data & Analytics standards to all internal tooling, ensuring zero data leakage, strict access controls, and mitigation of hallucination risks in operational outputs.

AI Solutions Builder

• Define and evolve Ascend’s product vision and omnichannel strategy aligned to company and revenue goals.
• Build and manage a clear, prioritized roadmap across channels, integrations, and platform capabilities.
• Lead initiatives from discovery through launch with strong execution discipline, quality, and measurable outcomes.
• Translate customer insights, market signals, and business priorities into actionable product requirements.
• Build scalable product operations, documentation, and delivery practices that support repeatable growth.
• Own channel strategy across a wide variety of channels.
• Establish KPI frameworks and reporting for adoption, engagement, conversion, incrementality, retention, and partner impact.
• Drive a test-and-learn operating model (experimentation, readouts, iteration loops) to improve channel performance over time.
• Scale successful pilots into standardized playbooks, tooling, and launch processes that reduce time-to-market.
• Develop a deep understanding of HCP, APP, and pharma stakeholder workflows, needs, and communication preferences.
• Partner with Sales and Commercial teams to shape roadmap decisions that support adoption and monetization.
• Evaluate build-vs-buy opportunities and manage key platform/vendor decisions (e.g., CRM, ESP, DSP, API partners).
• Stay ahead of industry trends in HCP engagement, health tech, and AI-enabled communications.
• Partner with Compliance/MLR, Legal, and Privacy stakeholders to proactively de-risk launches while maintaining execution speed.
• Ensure product decisions and channel experiences meet ethical and regulatory requirements.
• Lead through influence across cross-functional teams and external partners to deliver aligned outcomes.