IDEXX

Artificial Intelligence

• Hands-on Automation & AI Development within HR
• Support the hands-on configuration, deployment, documentation, and maintenance of automation and AI-enabled solutions
• Contribute to the design and implementation of intelligent agents and workflows
• Monitor solution performance and recommend enhancements to improve effectiveness over time
• Contribute to the design of future‑state HR processes and ways of working that embed automation and AI responsibly
• Map and analyze HR operational processes to identify inefficiencies, variation, and opportunities for automation or AI enablement
• Apply structured improvement methodologies (e.g., process mapping, lean principles, design thinking) to redesign workflows and standard work
• Lead or support small‑ to medium‑scale automation and AI initiatives from concept through deployment and adoption
• Partner closely with HR, HR Technology, IT, and change stakeholders to support successful implementation and adoption
• Support change management activities including impact analysis, stakeholder engagement, and adoption tracking
• Partner with functional HR teams to understand business needs and identify opportunities to apply automation and AI

HR Automation & AI Specialist

Customer Support

• You will travel up to 75% of the time (5+ days of car travel per week and 6-8+ overnights per month); weekend hours and weekday overtime may also be required; when not traveling, you will be working remotely from a home-based office
• You will install and train the staff in the clinic on the best way to use IDEXX Analyzers (e.g. ProCyte, Catalyst One, SediVue, InVue)
• You will support critical customer visits, providing onsite technical troubleshooting when things don’t go according to plan
• You will utilize a wide array of programs to plan and strategize your customer visits, enabling you to serve as a true IDEXX Ambassador and be viewed by your customers as a trusted partner
• You will manage your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth

Field Support Representative, Diagnostics

Inside Sales

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• Evaluate, develop and prioritize account list across territory
• Collaborate and deliver marketing/advertising/tradeshow and event promotion

Field Sales Specialist – Livestock Diagnostics

Data Engineer

• Design, build, and manage data pipelines and integrations
• Contribute to machine learning and rules-based classification applications
• Participate in technical strategy and business planning discussions
• Innovate across technology, team processes, and development practices
• Collaborate with Developers, QA Engineers, DevOps, Product Owners, and Scrum Masters
• Contribute to a Scrum-based Agile environment to deliver solutions
• Mentor junior development team members
• Continuously learn and apply new technologies

Senior Software Engineer, Data Engineer

DevOps Engineer

• You will be responsible for DevOps & Platform Engineering
• Own the design and evolution of CI/CD pipeline architecture, governance, and standards
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions
• Standardize infrastructure and deployment processes across services
• Reduce manual deployment effort through automation
• Lead implementation of disaster recovery, high availability, and fault-tolerant designs
• Automate infrastructure provisioning and lifecycle management to reduce manual work
• Build and maintain end-to-end observability (metrics, logging, tracing, alerting)
• Establish effective alerting that reduces noise and ensures high-signal incident detection
• Proactively identify and address system risks before they impact customers
• Lead incident response in shared on-call rotation (triage, mitigation, communication)
• Drive root cause analysis and blameless postmortems to prevent recurrence
• Own and govern the release process, including deployment gates and approvals
• Review and approve deployment plans to ensure quality and stability
• Optimize the build and release lifecycle for speed, consistency, and reliability
• Manage cross-repo dependencies and versioning strategies
• Lead remediation of security vulnerabilities, collaborating with the Security team as needed
• Establish processes to proactively prevent new security risks
• Embed secure development and deployment practices into pipelines
• Guide the development team toward reliability and security best practices
• Proactively identify issues, drive visibility, and ensure timely resolution with engineers
• Stay up to date with industry trends and emerging technologies to drive innovation
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Senior Site Reliability Engineer

Engineering Manager

• Lead a small, highly effective agile engineering team (typically 3–5 developers), owning the team’s delivery, quality, and overall health.
• Manage and develop the engineers on your team — running regular 1:1s, setting clear expectations, giving honest and timely feedback, supporting career growth, and conducting performance reviews.
• Hire, onboard, and retain strong engineering talent, building a team that reflects a culture of inclusion, high standards, and continuous learning.
• Drive results — translating product strategy into a clear delivery plan, breaking work into achievable milestones, removing blockers, and holding the team accountable for committed outcomes.
• Partner closely with product owners and product management to shape priorities, scope, and trade-offs that balance customer value, technical health, and delivery speed.
• Remain hands-on — contributing meaningfully to design discussions, code reviews, prototypes, and complex problem solving across the full web application stack (typically around 30–50% of your time).
• Lead technical discussions and decisions, influencing architecture and design across your team and across squads.
• Plan, document, and communicate technical projects — including status, risks, and key decisions — to engineering peers, product partners, and senior leadership.
• Collaborate with DevOps and other technical teams to plan, build, and release high-quality software, and to streamline CI/CD workflows using tools such as Jenkins and GitHub Actions.
• Leverage AI-assisted development tools (e.g., LLM-based coding assistants and agents) to improve your team’s velocity, code quality, and design exploration — and help establish responsible, effective patterns of use.
• Be accountable for the operational health of your team’s systems, working with the team to triage and resolve build failures, deployment errors, production incidents, and pipeline issues as they arise.
• Foster a culture of innovation, inclusion, psychological safety, and thoughtful risk-taking — building an environment where engineers do their best work.

Software Development Manager

Procurement

• Own and execute end-to-end strategic sourcing initiatives across indirect spend categories, with a strong focus on technology and software procurement.
• Independently lead complex, multi-step RFP processes for contracts exceeding $250K.
• Develop and implement sourcing strategies that support business goals, optimize value, and manage supplier-related risk.
• Negotiate pricing, contract terms, service levels, and commercial structures to improve cost efficiency and overall business outcomes.
• Build sourcing leverage through supplier competition, benchmarking, market analysis, and strategic negotiation approaches.
• Partner cross-functionally with stakeholders across IT, Legal, Finance, and other business areas to align sourcing strategies and support successful project execution.
• Manage supplier relationships, including supplier performance, risk mitigation efforts, and continuous improvement initiatives.
• Translate business requirements into clear scopes of work, sourcing plans, and procurement strategies.
• Perform total cost of ownership analysis to identify long-term value opportunities, hidden costs, and operational efficiencies.
• Manage a pipeline of sourcing initiatives while balancing multiple priorities in a dynamic and fast-paced environment.
• Contribute to a culture of collaboration, continuous learning, accountability, and strategic business partnership.

Senior Sourcing Manager, IT and Software

Full-stack Engineer

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• Perform maintenance on high tech mechanical systems including robotics, pick and place, and cam driven equipment
• Disassemble, repair and reassemble complex mechanical assemblies
• Perform technical evaluation of events to determine root cause and recommend corrective action
• Compile and analyze engineering data, patterns and other information and draws conclusions
• Build, manage and maintain an organized inventory management system using a CMMS
• Monitor and inspect completed and in-process work

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Project Manager

• Manage the full project lifecycle — from scoping and planning through implementation, closeout, and handoff
• Build robust project plans with clearly defined workstreams, deliverables, milestones, and resource assignments aligned to business objectives and PMO standards
• Proactively identify and manage risks, issues, and dependencies
• Conduct assurance reviews and manage project closeout
• Develop and execute stakeholder engagement plans across a complex, matrixed organization
• Lead project meetings and communications
• Prepare and deliver regular status updates, review reports, and presentations tailored to a range of audiences

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Salesforce Developer

• Help architect, develop, and evolve our Salesforce Platform
• Guide and mentor developers to implement a global CRM solution in Salesforce.com with a focus on Sales Cloud
• Defining, maintaining , and championing standard application development methodologies, integration patterns, and coding standard and guiding team members to comply with those standards
• Supporting and instructing on best practices for advanced apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations, and unit testing
• Lead technical design sessions, designing and documenting technical solutions that are aligned with business objectives
• Collaborate with quality assurance team to provide guidance in designing functional and automated test plans for solutions
• Salesforce build and release management to support multiple streams of development
• Interact and effectively collaborate with technical and non-technical colleagues

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• Own and execute end-to-end strategic sourcing initiatives, including independently leading multi-step RFP processes for contracts exceeding $250K
• Develop and implement sourcing strategies across indirect categories, with an emphasis on IT and software (including subscription-based models)
• Negotiate pricing, contract terms, and commercial structures to optimize cost, timing, volume, and risk
• Build strong leverage strategies through supplier competition, benchmarking, and market insights
• Partner cross-functionally with Legal, IT, Finance, and other stakeholders to align on requirements and drive successful outcomes
• Manage supplier relationships, including performance, risk mitigation, and continuous improvement initiatives
• Translate business needs into clear scopes of work and sourcing strategies
• Drive total cost of ownership (TCO) analysis, including identifying hidden costs and long-term value opportunities
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Product Manager

• Own Platform Strategy and Roadmap
• Define the multi-year vision and incremental roadmaps for personalization and customer data activation platforms, aligned to business goals across global marketing, lines of business, and commercial teams
• Build investment cases for personalization and data unification capabilities, with clear ROI, revenue impact, and priority justification
• Define how account-level signals and individual-level behavior come together into a unified, real-time personalization model
• Own end-to-end backlog management with well-scoped, development-ready initiatives
• Write unambiguous requirements and user stories with acceptance criteria that minimize rework and scope creep, using AI tools to accelerate authorship while maintaining quality
• Facilitate stakeholder prioritization across lines of business and make trade-offs transparent, particularly where personalization rules need to coordinate across competing campaigns to the same account
• Define how data flows from source systems (CRM, ERP, data warehouse, in-clinic IoT data) into personalization activation
• Partner with data analysts, architects, and engineers to specify the unified customer profile required for real-time, dynamic segmentation
• Address data quality dependencies (duplicate, incomplete, and mismatched contact records; consent gaps) that personalization depends on, in coordination with CRM and consent management workstreams
• Coordinate with the Product Manager for marketing engagement platforms on triggered email flows where on-site behavior initiates outbound email
• Coordinate with the Product Manager for enterprise website platforms on the website surfaces where personalized experiences are delivered, including CMS, analytics, and optimization integration xpoints
• Manage Delivery Through Agile Partnership
• Drive sprint performance, proactively remove blockers, and maintain development momentum
• Establish KPIs that track delivery velocity, platform adoption across lines of business, and measurable business impact (engagement, conversion, retention)

Product Manager, Personalization Platforms

Implementation Specialist

• Consult on setup and configuration of IDEXX software solutions.
• Coach/Train as practice completes online learning.
• Act as point of elevation for all product related questions throughout customer onboarding.
• Considered subject matter experts for the assigned product(s).
• Analyzes, develops and implements process changes to provide improvement in workflow, operational procedures and other related business areas.
• Training the customer on how to configure and develop their solution, while reinforcing best practice recommendations.
• Coordinate with the wider customer team to ensure that issues are raised and owned appropriately.
• Perform all internal handovers to allow customer to have a seamless experience.
• Coach customers on the use of best practice clinical workflows and guide them through the unique setup of their software.
• Participates in internal projects to implement new initiatives; identifies project opportunities; generates ideas and solutions.
• May lead work activities of other team members, coordinating daily activities and providing training, coaching and guidance.